- Resolution time reduced from an average of 22 days to 11 days with a strategy to reduce this further.
- Productivity improvements of between 50% and 90%, depending on the type of complaint.
- All customer complaints now acknowledged within 24 hours.
Find out how we can support your Leadership & Continuous Improvement Programmes.
Supporting your organisation to achieve Enterprise Excellence.
S A Partners continues to invest in industry research to support our customers.
Supporting your learning Journey - delivering workshops and Shingo Prize guidance