Case Study: Develpoment of a Lean Academy in a Global Corporation

Our client was a global corporation with a head office in the USA. It supplies products to customers in 135 countries and employs over 12,000 employees worldwide generating revenue of over US $2 billion. Although successful, the business recognized significant opportunities for improvement back in 2020, aspiring to develop their own version of the Toyota Production System. They believed this would improve customer satisfaction and operational efficiency through the development and engagement of the workforce.