News & Downloads

Navigating The Symphony Of Voices

Jocelyn Fleet May 20th, 2024 Have you ever felt the frustration of an unproductive conversation? Let me share some of my own experiences of what not to do when you need effective communication. Example 1: The Meeting Maze In a previous role, my team gathered for a day to set yearly priorities. What ensued was […]

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Creating A Sense Of Belonging

In the realm of organizational practices, a diverse range of research from esteemed thought leaders is often employed. These insights span strategy development, operations management, financial acumen, risk assessment, process refinement, and adept problem-solving. These conventional management domains are pivotal in crafting robust workflows that steer organizations toward their missions. Yet, within this landscape, there exists […]

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Speak To Lead: How To Embrace Your Challenge Voice Webinar Recording
Are you ready to revolutionize the way you communicate and lead? Doctor of Psychology Bryan Cutliff leads this webinar centred around the transformative concept of the “challenge voice”. Discover how this unique and dynamic vocal technique can reshape your interactions, amplify your influence, and supercharge your team’s productivity. Speak To Lead: How To Embrace Your [...]
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Why Curiosity is Essential for Gemba

In the world of effective leadership, one invaluable skill often goes overlooked—Gemba. While Gemba is often associated with process improvement, its true power lies in its ability to transform leadership communication. In this blog, we’ll explore the critical role of communication in Gemba and provide you with two essential tips to enhance your Gemba skills […]

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Explore / Control / Position: What’s the Difference and Why Should you Care?​

Effective communication is the lifeblood of any successful organization. It’s not merely a tool for interaction; it’s the very essence of how we navigate challenges, share ideas, and collaborate. Yet, there are pitfalls to be aware of when it comes to communication. The Pitfalls of Communication: Unconscious Communication: Often, we communicate without conscious thought, assuming […]

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Why do team members get offended by your challenges?
Why do people get offended by our challenge voice?  The challenge voice is one of the voices we most readily recognize; it’s the voice that stimulates our prehistoric brain most easily.  It triggers our most primitive reactions - flight, fight, or freeze.  Typically, when we are challenged, we know we have been so. When people [...]
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