Join Ishan Sellahewa as he talks through ‘Beyond The Buzz: Building your Future through Digital Transformation’ Contact Ishan with any questions: ishan.sellahewa@sapartners.com
By Jack Worboys, Consultant Technology is changing the world in which we live faster and more exponentially than ever. Our use of technology pervades every aspect of our lives and it is therefore imperative that every organisation has a digital transformation that is aligned to their strategic objectives. It is however all too easy to get […]
We all want to improve the way that we work. Process improvement (digital or otherwise) doesn’t just happen though, someone has to drive these projects. Whose responsibility should this be? Should we ask our divisions to improve their own processes or do we create a transformation team to do it for them. To start, […]
Why Should you Digitally Transform? Every organisation wants to do more with less while simultaneously increasing the level of service that they deliver to their customers. Given this, seemingly impossible task, winning and losing will almost certainly be determined by an organisation’s ability to leverage technology to improve the way that they work. Digital Transformation […]
Digital Transformation is at the top of everyone’s agenda however studies show that 70% of Digital Transformation efforts fail. The people who achieve success don’t do so by accident and, in this 15 minute webinar, Ishan Sellahewa explains what sets success apart from failure.
Listen in to find out how you can begin your digital transformation journey today. Ishan Sellahewa shares how to align both your digital transformation with your Enterprise Excellence journey. Contact ishan.sellahewa@sapartners.com with any questions
I’m guessing that, given you’ve taken the time out of your day to read a blog on process management, you understand the importance of having clear and current documented processes. What we all need to remember though is that while process documentation is a necessity, it will do nothing on its own. This is why […]
Many of the clients that I work with operate out of multiple national and global sites. This then naturally gives rise to the question ‘how do we deal with these geographic variations?’ I doubt I need to explain in too much detail why organisations want to get rid of their variations, there can’t be two […]
Often, when I talk about process management and explain the benefits of having clear processes with detailed work instructions, I’ll get pushback like ‘we hire professionals to do a job, we don’t want to tell them exactly how to do it’. In short, the push back is on how much detail the process needs. The […]
Driving engagement with Process Management requires more than just telling your people that they must now be process driven. Lets consider the Prosci change management model. This clearly demonstrates the need to manage not just the technical side of change (documenting processes), but also the people side of change to enable a transition from the […]
We all know humans are inherently lazy – we tend to take the path of least resistance. This makes sense; both mental and physical activity takes a lot of energy, something that was scarce at the time when we had to hunt and gather for our next meal. For a more recent example, if you […]
Speaking with Risk Managers, I find that risk management is often performed in Excel. There’ll be a ‘Risk Register’ file, where (generally) the Risk team document an exhaustive list of risks in one column, and in another column treatments/ controls for those risks. This Excel file typically lives in a SharePoint folder, is maintained by […]
Periodically when talking about process management, I’ll be told ’process management isn’t for us, we’re agile’. Is agile a fair excuse to avoid process management? Short answer, in my opinion, absolutely not; in fact an agile environment makes process management more important if anything. Here’s why. Agile and the Agile Trap First, let’s start […]
Process Management: The Ikea Approach What does Ikea and Process Management have in common? The decentralisation of the build phase. One way in which Ikea is able to offer furniture at a price point below its competition is that, unlike its competitors who pay labourers to assemble their furniture, Ikea makes use […]
When embarking on an improvement journey, organisations too often give into temptation and jump directly to process improvement, either by designing a new, optimised, Lean process, or attempting to immediately create a digitised, automated version of their existing manual process. While this approach of skipping ahead to your desired future state may seem like […]
Too often organisations think that successfully rolling out process management (‘PM’) means simply providing their team members with a process mapping tool, some basic training, and expecting it to just get done. This approach will invariably result in either nothing getting done, or processes being mapped but never followed or updated. While PM might not […]
