News & Downloads

DEEP EXCELLENCE: A call to action for a new style of leadership

This book will challenge your thinking about how you lead; and how you can add value to those around you.  You will discover and explore ways in which you can bring meaning to your work and how you can engage the heads; hands and hearts to create a culture of Deep Excellence in your organization.   […]

icon icon icon
Agile Sales
The Agile philosophy has grown and achieved success initially through the technology design and development teams of some of the world’s largest, most successful organizations. Recently, it has been adopted by the marketing departments of these organizations and others, and new techniques are evolving for defining, engaging, and providing customers with amazing and unique experiences. [...]
icon icon icon
Total Productive Maintenance: A Foundation for Operational Excellence
Titled Total Productive Maintenance, a foundation of Operational Excellence within the emerging world of Industry 4.0, this book will provide 5 essential outputs: Provide a practical guide of how to deliver sustainable benefits using the TPM enabling system Show how TPM can deliver your own Company’s vision, values and aspirations by positioning TPM as a [...]
icon icon icon
The Essence of Excellence, Creating a Culture of Continuous Improvement

Over the last 5 years Peter Hines and Chris Butterworth have conducted research in over 100 companies worldwide. Of these, around 40 have shown themselves to have, in their different ways, the Essence of Excellence they were looking for. This has culminated in the book, The Essence of Excellence, which was launched in January. In […]

icon icon icon
4 + 1: Embedding a Culture of Continuous Improvement in Financial Services

The authors combine their seventy years of collective experience in Lean and business improvement to present 5 basic habits to the reader that are easy to learn yet take years to master. A culture of continuous improvement in your organisation will start to develop almost as soon as the habits are applied and continue to […]

icon icon icon
Creating a Lean and Green Business System

Things that are good for the planet are also good for business. Numerous studies from the likes of the Economist Intelligence Unit, Harvard, MIT Sloan, and others indicate that organizations that commit to goals of zero waste

icon icon icon
Systems Thinking: From Heresay to Practice

The work illustrates the counter-intuitive truths revealed by studying service organisations as systems and uses case studies to demonstrate how organisations have been re-designed using systems principles and the strong impact these have on performance and morale.

icon icon icon
Staying Lean: Thriving, Not Just Surviving

The story is based around the Lean Iceberg Model of sustainable change and addresses the often invisible, and hard to copy, enabling elements of successful Lean Management in manufacturing organisations: Strategy and Alignment, Leadership, Behaviour and Engagement as well as the more visible features:

icon icon icon
Lean Evolution: Lessons from the Workplace

Lean thinking is a powerful method that allows organizations to improve the productivity, efficiency and quality of their products or services. Achieving these benefits requires good teamwork, clear communication, intelligent use of resources and a commitment to continuous improvement.

icon icon icon
Creating World Class Suppliers: Unlocking Mutual Competitive Advantage

This text examines the competitive advantage for manufacturing and service companies achieveable through forging innovative relationships with suppliers. This text contains international examples and outlines methods, tools and techniques for managers to implement supplier development strategies.

icon icon icon
The Lean Enterprise: Designing and Managing Strategic Processes for Customer-Winning Performance

Backed by their research at the Cardiff Business School’s Lean Enterprise Research Center, the authors highlight several unique British firms whose implementation of the system speaks to the rapid and dynamic evolution of the Welsh and English economies.

icon icon icon
Good To Great: Why Some Companies Make the Leap, and Others Don’t

After a five-year research project, Collins concludes that good to great can and does happen. In this book, he uncovers the underlying variables that enable any type of organization to make the leap from good to great while other organizations remain only good.

icon icon icon
Lean Higher Education

Using straightforward language, relevant examples, and step-by-step guidelines for introducing Lean interventions, this authoritative resource explains how to involve stakeholders in the delivery of quality every step of the way.

icon icon icon
Lean Thinking: Banish Waste and Create Wealth in Your Corporation

This book is aimed at any manager interested in sustaining growth within their industry. They define “lean thinking” as the elimination of unnecessary waste in business, and by outlining the principles and applications of this, they link their theories to value for the customer.

icon icon icon
Practical Lean Leadership: A Strategic Leadership Guide For Executives

His is the first book to present Lean leadership in ways that are specific and actionable for executives to apply at work every day. It links Lean principles and tools directly to leadership beliefs, behaviors, and competencies in new and innovative ways that connect to workplace and marketplace realities.

icon icon icon
The Lean Toolbox: The Essential Guide to Lean Transformation

The Lean Toolbox 4th Edition, the Essential Guide to Lean Transformation’ is written for practitioners and for students, and is the extensively revised version of the best selling ‘The New Lean Toolbox’.

icon icon icon
The Lean Toolbox for Service Systems

All material in the book has been ‘field tested’ by exposure to service professionals and executive programmes. A feature of the book is that it integrates several approaches rather than advocating a particular approach.

icon icon icon
The Machine That Changed the World: The Story of Lean Production

Based upon MIT’s five-million-dollar, five-year study on the future of the automobile, a groundbreaking analysis of the worldwide move from mass production to lean production”.The fundamentals of this system are applicable to every industry across the globe…[and] will have a profound impact on human society

icon icon icon
The Toyota Product Development System: Integrating People, Process and Technology

The ability to bring new and innovative products to market rapidly is the prime critical competence for any successful consumer-driven company. All industries, especially automotive, are slashing product development lead times in the current hyper-competitive marketplace.

icon icon icon
The Toyota Way to Lean Leadership

Since The Machine that Changed the World (1991) defined lean production (based on the model of the Toyota Production System) as the next new paradigm of management since the mass production revolution, lean has spread from automotive, to the rest of industry globally, to defense, to financial services, to government, to health care, and more.

icon icon icon
Toyota Supply Chain Management: A Strategic Approach to Toyota’s Renowned System

You will find key insight into the logic behind every point of Toyota’s supply chain, along with both the tactics and strategies you can use to build an outstanding system of your own. Toyota Supply Chain Management explains how to achieve balance and efficiency by focusing on variety, velocity, variability and visibility.

icon icon icon
Toyota Under Fire: Lessons for Turning Crisis into Opportunity

For decades, Toyota has been setting standards that are the envy—and goal—of organizations worldwide. Its legendary management principles and business philosophy, first documented by Jeffrey K. Liker in his influential book The Toyota Way, changed the business world’s approach to operational excellence.

icon icon icon
Why Toyota’s System is Four Times More Productive and How You Can Implement It

Whether a group of engineers is developing new cars, software applications, aerospace equipment, kitchen appliances, controls, sensors, or any of hundreds of different items, the process they follow is pretty much the same.

icon icon icon