News & Downloads

S A Partners 7 step guide to planning your SHINGO Journey
Shingo is a philosophy to frame and sustain your journey to enterprise excellence A common question we get asked about Shingo is "where do I start?" This 7 step guide breaks down the Shingo journey, from where you start to where you can strive to be  
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5 Steps to Enterprise Excellence Guide.
The Five Steps to Enterprise Excellence developed by S A Partners has successfully created over 200 roadmaps globally and has provided a framework for companies, across 20 different sectors, on their journey towards Enterprise excellence. This free booklet helps answer the following questions: What is Enterprise Excellence? How does the Enterprise Excellence model work? What [...]
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LEADER STANDARD WORK & GEMBA WALKS
Gemba walks and Leader Standard Work (LSW) have the power to transform organizational culture. Done well, they ensure a presence and engagement with managers and leaders at every tier of the organization. We support organisations on their journey to enterprise excellence and sustainable business results. Our belief is that true enterprise excellence can only be [...]
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TPM Book Launch Resources
TPMVideosWhite PapersAssessment ExerciseTPM Many thanks for all those who attended the TPM book launch at Birmingham last week. Below are the slides used on the day, along with a video done by Peter Willmott on OEE along with other TPM resources made available. Book Launch SlidesDownload the presentation slides from the book launch Download Presentation [...]
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Toyota Production System in House Building
To view, use the download button provided. Professor Hines illustrates how quick changeover methods have been deployed requiring a high degree of precision in the manufacturing process alongside modularity. The company also actively involves their supplier in what might be described as ‘high pressure’ improvement collaboration. While the advantage of Japanese car makers over their [...]
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25 Years of Lean Publishing
The purpose of this paper is to take a critical, analytical approach to explore the growth and spread of Lean through the academic and practitioner community over the last 25 years to understand the impact of the book The Machine that Changed the World on management thinking. A comprehensive and systematic review of the extant [...]
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The Core to Sustainable High End Lean
This short white paper by Prof. Peter Hines looks at what is at the heart of creating a sustainable lean journey or what happens when a lean journey has plateaued. He illustrates it is critical to understanding what a ‘lean’ or enterprise excellence journey is all about and where you are on the journey. Typically, in [...]
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A Sustainable System of Continuous Improvement (CI)
What is Continuous Improvement? How does it work? How can you implement Continuous Improvement successfully and sustainably? In this paper Jeff Williams, Head of Food and Drink Sector at S A Partners, answers all these questions and communicates the importance of building business-wide sustainable systems of Continuous Improvement (CI), which goes beyond the traditional focus [...]
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The 5th Founding Principle of TPM –Early Equipment Management (EEM)

In this penultimate article in the series, we will review the Fifth Founding Principle of TPM called Early Equipment Management-abbreviated to EEM and occasionally referred to as TPM for Design. This paper will cover the following: Recap & focus Early Equipment Management Principles Increase OEE Improving our Planned Maintenance Systems Routine Front Line Operator Asset […]

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Leadership of Complex Change in a Productivity Improvement Environment

What does change management mean and how do people in organisations react when they experience change management activity? This paper focusses on a range of change management approaches whilst considering complex change in productivity improvement environments. This paper covers the following: The Kubler Ross Model Maslow and the ‘Hierarchy of Needs’ The Lean Iceberg Model […]

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Applying TPM to different Sectors & their specific Production Facilities
Welcome to the 7th issue of our Total Productive Maintenance series. In Articles 3 through to 6 we described the SA Partners Enterprise Excellence Model centring on the 3 x P’s of Purpose, Process and People- which, through alignment, improvement and engagement, is capable of delivering sustainable business results as outcomes. In this issue we [...]
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AS9100 Providing That Competitive Advantage
AS9100 will be familiar to our Aerospace and Defence readers as an aerospace standard based on the ISO 9001 quality system requirements. The latest version of AS9100 takes the ISO 9001:2015 requirements and supplements them with additional quality system requirements. To download the full AS9100 guide, click the download button in the column. To assure [...]
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Hoshin Kanri: Strategy Deployment or Hoshin Kanri? What is the difference?
Hoshin Kanri  was defined in 2000 by Professor Peter Hines and colleagues at Cardiff University, as a ‘strategic decision making tool that focuses resources on the critical initiatives necessary to accomplish the firm’s critical success factors.  It also encompasses the cascading of this by ‘key business processes’ together with the control, measurement and feedback of [...]
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How do you best develop coaching capabilities?
To view, use the download button. There is much debate about which style of coaching is better suited to what situation. Situational Leadership for example, proposes that managers be more directive where the competence and commitment of people is at their lowest or where situations require urgent action, but most would agree that having a [...]
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How do you measure success in TPM?

Over the years I’ve often been asked the salutary question… ‘How many successful applications of TPM have you been involved in?’

Before I answer the question I seek clarification by suggesting….

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Team Recognition through People

The Roll Out process builds on experience gained during the Pilot Process to ensure that the four development Milestones of MS1- Introduction, MS 2- Refine Best Practice and Standardise, MS3 -Build Capability and MS4-Strive for Zero Losses, becomes a reality.

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The ‘Pinch-Point’ Solution for Delivering Operational Excellence

Visit our TPM section for more information on what TPM is, and how we implement it, along with our Total Productive Maintenance workshop page

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Delivering sustainable TPM

In this issue, we highlight how the TPM system model uses the Enterprise Excellence Model to deliver long lasting and sustainable TPM results.

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What can the TPM Best Practice bring to the Operational Excellence Table?

February, issue 2: What can TPM Best Practice bring to the Operational Excellence table? Plus dispelling some of the Myths and Realities around TPM

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Creating a Lean Business System
To view, use the download button. In this paper Professor Peter Hines gives an overview of the Lean Business Model (LBM)®, how it was developed and how organisations can use it to help them create a Lean Business System. Professor Hines argues that the LBM should be distinguished from the traditional Womack and Jones (1996) [...]
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Is the Effectiveness of your Equipment Assets your Weakest Link?

Over the coming weeks of 2016, we would like to share with you how Total Productive Maintenance (TPM) is a key enabling tool to unlock the installed productive capacity of your physical assets by unlocking the potential of your people.

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The Essence of Excellence

What is the ‘Essence of Excellence’? Over the last 25 years we have researched, coached and supported many companies on their continuous improvement journeys.

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Maintenance Outsourcing – Recipe for Success

If your company is considering outsourcing some or all of its Maintenance requirements then perhaps the following thoughts may provide some useful pointers and guidance.

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Continuous Improvement in the Maintenance Community

In this paper the authors challenge the maintenance community with regards to their role and behaviour within a lean transformation journey. They argue that continuous improvement (CI) is integral to successful lean transformation.

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Forecasting Performance

In November 2012, CFO Research conducted a survey of senior finance executives at U.S. companies to examine their current goals, and how they plan to achieve these goals, for planning, budgeting, and forecasting.

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Critics of Lean
The Machine That Changed The World (Womack and Jones, 1996) is the book that made lean a popular phenomenon. However, when the book was first published, it and lean encountered a good deal of criticism from within the academic community. In this paper Dr. Samuel provides an overview of the various lean critics so that [...]
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The Problem with Lean: Evidence Towards a Solution

During the early summer of 2013, Prof. Peter Hines conducted a survey of his 80,000 LinkedIn group members as well as other similar LinkedIn groups. Read the full findings and conclusions

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Summary Paper of the Webinar, “Thought Leadership in the Area of Lean Culture”

This paper has been prepared in support of a webinar presented by Kevin Eyre in March 2013 entitled Thought Leadership in the Area of Lean Culture. S A Partners has an historic interest in the ‘people’ dimension of lean and business improvement.

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The 8 Principles of the Lean Business System
In this paper Professor Peter Hines revisits at the well-known five lean principles: value, value streams, flow, pull and perfection. While the principles proved highly remained robust in many ways, it may be time to take a fresh at these principles not least because our thinking has moved on since they were first proposed in [...]
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Lean in the Public Sector: Adaptation not Adoption
In this paper Dr Donna Samuel presents evidence of the spread of lean into the public sector. She identifies a number of the characteristics and challenges of lean in the public sector. First there is the general lack of awareness of lean in that sector.  While this is also true of some parts of the [...]
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Lean and Green

Professor Peter Hines writes on the topical subject of how our efforts to become more lean can and should be integrated to our efforts to become more green.

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From Continuous Learning to Organisational Learning

Kevin Eyre suggests that lean practitioner often ‘get stuck’ at continuous improvement and fail to achieve their aspirations of continuous learning, characteristic of the lean archetype, Toyota.

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Issue-Driven Strategy Formation

Mike Dale argues that in spite of the vast literature on strategy, strategy remains a difficult and elusive leadership task.

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Applying Lean in the Public Sector

In this paper, Professor Peter Hines outlines his beliefs regarding the current state of lean applications in the public sector. He considers these applications to be shallow and like to suffer from sustainability issues in the future.

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Going or Staying Lean
In this paper Professor Peter explains how the sorts of questions frequently posed to him have changed over the years. In the early part of his career, people were interested in understanding how to go about implementing a lean transformation. More latterly people seek to understand how this transformations may be sustained over time. These [...]
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