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Exactly how can the Shingo Discover Excellence Workshop Help Your Improvement

Below is feedback from Luke Firth, MD at Firth Improvement, who recently attended the Shingo Discover Excellence workshop led by Prof. Peter Hines. This course was attended by a wide mix of organisations, from retail, service and manufacturing. "Thought I'd share some insights from the two days I spent with Professor Peter Hines. and [...]

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