Systems Excellence Consulting
S A Partners has developed the Enterprise Excellence model to enable organisations to deliver sustainable continuous improvement. The model has seven key elements, which when developed in an integrated programmes – deliver ideal results.
Customer Results – Purpose – Align – Engage – People – Process – Improve
We recognise that customers are key, organisations require purpose, people, and process – but most importantly, successful organisations pay special attention to align, engage, and improve.
Our consulting team are continually developed using award winning thinking from our books, affiliations, and accreditation. We will be able to diagnose your needs, and develop bespoke solutions for you.
Our systems excellence consulting capability is based upon our award winning academic research:
Customer Results Systems
Understand Customer Value
Deliver both effectively and efficiently on customer and stakeholder needs.
Define Benefits
Quantify the benefits of the programme and how data will be gathered to monitor progress.
Develop Programmes
A framework for enabling tangible benefits, high level resourcing, and programme management.
Purpose Systems
Strategy Formation
Turn stakeholder’s needs into a strategy that is understood and owned by the organisation.
Organisation Design
Developing an organisation that is capable of delivering the requirements of the strategy.
Deliver Strategic Programmes
Develop work streams and governance frameworks to ensure needs are managed.
Engagement Systems
Behavioural Deployment
Enable ideal behaviours to be created within the organisation, supported by coaching competence.
Management Communication
Allow information to flow up, down and across an organisation and it’s stakeholders.
Leader Standard Work
Provide structure around how the organisation is improved and realise the full potential of leaders group.
Alignment Systems
Strategy Deployment
Developing a measurement system that drives ideal behaviours and delivers on strategy.
Setting targets and measures
Track current and future performances, through both leading and lagging metrics.
Management Process
The governance to ensure a dynamic environment in which issues and opportunities are acted on.
Process Systems
Sales Acquisition
Align every individual to understand their contribution towards organisational success.
Supply-Chain Integration
Utilise the supply chain at its optimal level, create high levels of performance at optimal cost.
Order Fulfilment
How value is created and managed within the organisation to meet customer needs.
Total Productive Maintenance
Unlock your installed productive capacity, by unlocking the full potential of your people.
New Product Development
Create a process that is capable of developing, introducing, managing and retiring products.
Quality and Compliance
Deliver intended performance, while compliance is defined as meeting regulatory requirements.
People Systems
Learning and development
Identify the capabilities, skills and competencies required to ensure a sustainable organisation.
Reward and Recognition
Create and environment where individual and team efforts are recognised and rewarded.
People Lifecycle Management
Ensure the organisation has the correct numbers of people and skills required to fulfil its needs.
Improvement Systems
Continuous Improvement
Create a culture where everybody improves what they deliver for their organisation and customers.
Benchmark Best Practice
Use external and internal best practice to stimulate continuous improvement.
Problem Solving
Create the habit and ability at all levels within the organisation to manage and solve problems.
