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Systems Excellence Consulting

SA Partners has been delivering consulting solutions to its clients since 1993, it is Europe’s longest-established lean consultancy. We live and breathe our brand promise of Together, the power to improve in how we work with our customers and with our colleagues . With offices in the UK, Ireland, USA, and Australia we have the capability to deliver your change in English, Spanish, German, and Mandarin.

Our consulting approach is centred around the Enterprise Excellence model and its 7 elements and we have developed a consulting team that can deliver Enterprise Excellence to clients, worldwide. We combine our abilities to assess your organisational need and solve your problems through training and coaching of your people to create sustainable improvement. We continually challenge and improve our thinking through reviewing our successes, and understanding our customers current and future needs. We have won 5 Shingo Research prizes for our publications, for more information click here.

We have developed affiliations with Universities in the USA and UK,  and have aligned ourselves with some of the world’s leading providers of training to further strengthen our approach and team

enterprise excellence

The Seven Elements of the Enterprise Excellence Model include:

Customer Results

At the heart of every successful organisation is a continued commitment to understand the needs of its customers and to continually exceed their expectations. Our approach is to fully understand both the internal and external customer needs, then quantify these and create a vision of both current and future requirements. This forms the basis of how all the other elements of the model combine and deliver Enterprise Excellence.

 

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Purpose

A thorough understanding of the needs of the customer enables the organisation to develop its purpose and create strategies and plans to deliver its vision. We work with senior teams to develop these plans and create frameworks and governance to ensure sustainable improvement is created.

 

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Employee Engagement

Creating Enterprise Excellence is not just about high-performing processes, true improvement happens when people are fully bought into the journey and fully participate in its delivery. We work with you to create systems and competencies that enable effective communication to happen – enabling people at all levels to energise their teams, create ideal behaviour and create a culture of mutual success.

 

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Alignment Systems

Creating Enterprise Excellence requires high-performing systems, processes, and tasks. These should be integrated and aligned around the current and future needs of the customer. Our approach is to develop an operating framework, that understands the operational objectives, creates measures and targets, review mechanisms and accountability that ensure the deployment and escalation of improvement actions.

 

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Process Systems

At the centre of high-performing organisations are high-performing systems, these should be standardised, visual, integrated across the organisation, and continually improving. Our approach is to develop the entire operating system of an organisation from source information or materials to customer end use. We develop define and develop systems, processes, and tasks to ensure organisations operate at their optimum potential.

 

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People System

An organisations success is built on its ability to have the right people, in the right place, at the right time, with the right mindset. We focus on ensuring people are able to achieve their full potential whilst satisfying the current and future needs of the organisation. We look at the entire people cycle from succession planning, recruitment, and induction through to retirement.

 

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SAPARTNERS
Improvement Systems

Today’s fast-moving consumer economy is built upon continual innovation and change. Improvement therefore should not be seen as an option but as an essential component of any organisation’s activity. We work with you to develop your improvement activities ensuring its implemented into everyday work and an inherent part of how the organisation operates. It’s both a process and a cultural commitment.

 

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Shingo Forum

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Find out about our award-winning publications

About
About
About

Find out how S A Partners started, and meet the team.

Resources
Resources
Resources

Discover our latest thinking in Enterprise Excellence through our webinars, white papers and news articles.

Success Stories
Success Stories
Success Stories

Our customers are at the heart of our business – find out what they think about working with S A Partners.

S A Partners Academy

S A Partners Academy

Find out how we can support your Leadership & Continuous Improvement Programmes.

Enterprise Excellence Consulting

Enterprise Excellence Consulting

Supporting your organisation to achieve Enterprise Excellence.

Shingo

Shingo

Supporting your Shingo Journey - delivering workshops and Shingo Prize guidance.

Our Latest Thinking

Our Latest Thinking

Find out more about our latest publications and articles on Enterprise Excellence.