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Digital Transformation

Today, every company is a technology company, and every leader is a technology leader. With technology so deeply engrained into the way that you work and your ability to create and deliver value, it also must be the beating heart of your transformation, change, and improvement programmes.   

No matter at which stage of the improvement journey you find yourself, the SA Partners Digital Transformation team can help you leverage technology to both accelerate your journey towards Enterprise Excellence, digitise and automate your existing manual processes, and drive effective change management.   

Achieving Digital Excellence

Given that 70% of Digital Transformation initiatives fail, successful Digital Transformation requires much more than selecting and implementing technology. S A Partners have created a Digital Excellence model which outlines the six elements required for Digital Transformation and provides a clear roadmap for success. Once these six elements are in place, you can start Digitally Transforming your processes by progressing them through an Improvement Journey starting with Standardisation, through Optimisation, and finally onto Digitisation & Automation.

S A Partners can support you applying this model to a specific Digital Transformation project, or across your entire enterprise so that you have the frameworks in place to Digitally Transform at scale.


The first step on your improvement journey is to stabalise your processes and ensure that work gets done in a standardised way regardless of when, where, or by whom its done. 

Achieving this level of standardisation will not only ensure that your processes produce consistent outputs, but will also lay the foundations for your future improvement and automation efforts.  

 S A Partners can help you get out of the reactive phase and achieve standardisation. This support starts with embedding Nintex Process Manager in your organisation, the technology that will form the backbone of not just your standardisation, but also your future optimisation and automation efforts. Once embedded, we will arm you with the skills needed to successfully achieve (and maintain) a state of stability yourself, or we can do the heavy lifting and hand over to you once a state of standardization has been achieved. 


In a technology-driven world,  organisations are increasingly tempted to turn straight to automation as the one and only solution to their process problems.  Operations managers however know too well that automating a process before removing waste will lead to ‘automated waste’ which can be even worse. 

“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”- Bill Gates 

In accordance with best practice, once you have standardised your processes, process optimisation is required before jumping onto digitisation and automation.  

At S A Partners we can not only guide you through this Optimisation phase, but also help you to use technology as a means of identifying process problems, diagnosing the root cause of the problem, and designing non-technical solutions. 

Digitisation & Automation

Once you have standardised and optimised your processes, you’re ready to tackle the next stage in your improvement journey to excellence – digitisation and automation.  

The mistake that many organisations make at this stage, is to digitise and automate processes as use cases come through the door. Without a formal assessment framework, this approach of ‘first come first served’ means that limited resources are spent executing low-value use cases, while high-impact use cases are either buried away in a development backlog or simply remain unidentified.  

S A Partners can help you not only develop the frameworks needed to ensure that your automation initiatives focus on the high value, high-impact use cases, but also provide consulting support to identify which processes are ripe for digitisation and automation, determine the most appropriate technology solution, and take them all the way through to implementation. 

Technology Partners

Digital Transformation is more than just technology. While the focus of your Digital Transformation efforts should be on people, not technology, selecting the right tools will still be one of the most important decisions that you make.

With 30 years of Transformation experience, the team at SA Partners has been exposed to industry leading technology solutions, seeing what works and what doesn’t. This experience enables us to help our customers select the most appropriate tools based on the task at hand.

Core to Digital Transformation is Process Discovery, Management, and Automation. SA Partners is pleased to have partnered with Nintex and recommend their Process Platform to be the beating heart of our client’s Digital Transformations. As an award-winning Premier Partner, we can help you embed Nintex’s technology into your business and ensure that you achieve your transformation goals.

Contact Our Digital Transformation Team

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