Shingo Training, Discover Excellence at Dwr Cymru

image of dwr cymru's linea facility

This programme is a 2 day hands on practical Shingo workshop on the 17th & 18th July covering the Shingo principles of Enterprise Excellence at the Dwr Cymru Linea facility, Cardiff.

The workshop will be led by Prof. Peter Hines, and you will witness at first hand, how Shingo principles drive behaviour throughout the entire organisation to deliver world class results. This course is accredited and certified to both the Shingo Institute and CPD service (Continual Professional Development).

You will learn to align your organisational principles and core values with your systems. Group activities are used to help develop skills in assessing alignment and also how to address misalignment’s by embedding your principles into your work and management systems.

At the end of the workshop participants will be able to:

  • Introduction to Shingo
  • Principle led Behaviours
  • Learning what it means in action
  • Checking out how to review in a real live environment
  • Identify how tools link to systems
  • See and assess behaviour to provide constructive-feedback
  • Explore what adjustments could be made to improve systems in driving ideal behaviour for world class results

15% discount for ICBE members, & 10% for Onsite Insight referrals.

DAY 1 & 2  (8:30am – 17:00pm): Dwr Cymru Linea Offices, Fortran Road, St Mellons, Cardiff

Dwr Cymru Welsh Water supplies drinking water and wastewater services to most of Wales and parts of Western Engalnd. Employing over 3,000 people the company is unique as it is a not-for-profit. This highly complex business covers water supply, sewarage removal and treatment, as well as its customer facing inbound and outbound call centres.

Organisations who have adopted the Shingo principles, have seen an increased level of success in areas such as Costs (increased revenue, reduced inventory, reduced lead times etc), Safety & Quality ( zero lost time for accidents, reduction in scrap, defects and non-conformance), On Time in Full & New Product Introduction (increases in OTIF by as much as 95%  & NPI up to 100%).

More benefits of implementing Shingo can be found in our Shingo section.

graph showing 100% accomplished and 33% outstanding for the SHingo Discover Enterprise Excellence workshopcourse delvery

What have attendee’s thought of the Shingo Discover Excellence Workshop?

Attendee’s of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.

  • 100% of all attendees rate our delivery as ‘Accomplished’.
  • 33% rate our delivery as Outstanding
  • 98% would recommend this course to a colleague

“Very good, enjoyed the course, looking forward to working on this in the future.”

“Very beneficial, thank you! Filled a gap in my understanding.”

“Challenging and excellent workshop, food for thought.”

A sample of companies who have attended the workshops:


Some of our Shingo Discover Excellence clients

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops