Over the past 5 years Peter Hines and Chris Butterworth have conducted research within 100 companies worldwide. Of these, around 40 have shown themselves to have, in their different ways, the essence of excellence we were looking for. This has culminated in the book The Essence of Excellence launched in January 2019.
In the book, Peter and Chris explored what separates the really great from the merely good. The answer lies not in what you see, or the tools people use, but in the feel, the pure essence of these organisations. It is the mind-set, the language, the confidence and the sheer passion for excellence. What these sites do have is a set of principle-led behaviours, effective core operating systems and a
very sustainable approach.
Key workshop outputs:
- Understand the core business systems needed to create a sustainable culture of Continuous Improvement.
- Understand the leadership role in managing and improving these systems.
- Understand how to define ideal behaviours that drive and sustain these systems.
- Understand and practice learning by doing Look and Listen ( Gemba) walks at the host site.
- Share ideas and best practice with other delegates.
The workshop is hosted by one of the authors of the book, Chris Butterworth, who is Founder of S A Partners Australia and New Zealand, a certified Shingo Institute master level facilitator and Shingo examiner. He has had many years of experience operating at senior management levels in multinational organizations such as JCB, Jaguar, ABB and Corus. Chris is also a winner of the Best New Speaker of the Year Award for “The Executive Connection” and in 2019 was honoured with Shingo Publication awards for the widely acclaimed books “4+1- Embedding a Culture of Continuous Improvement” and “The Essence of Excellence”.