with Colin Scott & Robin Jaques – 11:00 – 13:00 EST
Effective Gemba Walks as part of your Leader Standard Work (LSW) System are essential for developing a culture of Enterprise Excellence. Developing and deploying the LSW system within your organisation will ensure you build and sustain the right behaviours. Join Robin Jaques where he will share some of the key principles of LSW and Gemba Walks. Robin will also share insights on how excellent dialogue skills (speaking & listening) can improve the success of your time at the gemba.