Shingo Cultural Enablers

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10% discount for 3 or more bookings, plus a further 10% if you also book the follow on course Shingo Systems Design.

This program is a highly interactive experience designed to make your learning meaningful and immediately applicable.

Just as with our Discover Excellence workshop, this is hosted at an exemplar facility to enable you to participant an real-time discussions and on-site learning from the host organisation.

The Hosts

The Zingerman’s Community of Businesses (ZCoB) is a family of ten businesses all located in the Ann Arbor area and reflects the novel strategy for business growth created by Zingerman’s Deli founders Paul Saginaw and Ari Weinzweig. Rather than replicating their deli through the franchise model, Paul and Ari instead chose to develop new, independent businesses, all rooted in our local community that work together as one organization.

Each business is operated by one or more managing partners who share ownership and put their particular expertise to work in the day to day running of their business. The idea for the ZCoB was laid out in Zingerman’s 2009 vision, written by Ari and Paul in 1994 and highlighted in Bo Burlingham’s 2003 article for Inc. Magazine, “The Coolest Small Company in America.”

In 2006, the ZCoB managing partners began work on Zingerman’s 2020 vision. It was completed a year later and paints a picture of the ZCoB at the end of the next decade. Zingerman’s 2020 vision was featured in a New York Times article from June 2007, “The Corner Deli that Dared to Break Out of the Neighborhood.”

As a CULTURAL ENABLER participant, you will achieve the following objectives:

  • Understand the benefits of focusing on the Shingo principles and recognise where you could make improvements in your own organisation to improve systems and drive ideal behaviours.
  • Learn how to benchmark your performance against the best in the world by carrying out your own self-assessment based on the Shingo Model™ .
  • Learn from other organisations experiences as you take part in a range of hands on activities and group discussions.

The Shingo Model

You can find out more about the Shingo Model and download a copy of the Guide to the Shingo Model from our Shingo page.

shingo model

Senior leaders and Continuous Improvement professionals from enterprises, big or small, from any sector, wanting to understand the essential ingredients needed to create a sustainable business Improvement culture.