Shingo Discover Excellence, @ Zingermans – USA

This Shingo Discover Excellence workshop is the foundational Shingo workshop. The two days are delivered onsite at Zingermans, Ann Arbor, US

About this Event

About this Workshop

This programme is a 2 day hands on practical face-to-face Shingo workshop covering the Shingo principles of Enterprise Excellence.

The workshop will be led by Colin Scott, and you will witness at first hand, how Shingo principles drive behaviour throughout the entire organisation to deliver world class results. This course is accredited and certified to both the Shingo Institute and CPD service (Continual Professional Development).

You will learn to align your organisational principles and core values with your systems. Group activities are used to help develop skills in assessing alignment and also how to address misalignment’s by embedding your principles into your work and management systems.

As a participant you will:

  • LEARN and understand the Shingo Model
  • DISCOVER the three insights of Organizational Excellence
  • EXPLORE how the Shingo Guiding Principles inform ideal behaviour that ultimately lead to sustainable results.
  • UNDERSTAND the behavioural assessment process through an interactive case study and on-site learning.

Why Attend?

Organisations who have adopted the Shingo principles, have seen an increased level of success in areas such as Costs (increased revenue, reduced inventory, reduced lead times etc), Safety & Quality ( zero lost time for accidents, reduction in scrap, defects and non-conformance), On Time in Full & New Product Introduction (increases in OTIF by as much as 95% & NPI up to 100%). Attendee’s of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.

  • 100% of all attendees rate our delivery as ‘Accomplished’.
  • 33% rate our delivery as Outstanding
  • 98% would recommend this course to a colleague

Feedback from previous attendees…

“Very good, enjoyed the course, looking forward to working on this in the future.”

“Very beneficial, thank you! Filled a gap in my understanding.”

“Challenging and excellent workshop, food for thought.”

The Zingerman’s Community of Businesses (ZCoB) is a family of ten businesses all located in the Ann Arbor area and reflects the novel strategy for business growth created by Zingerman’s Deli founders Paul Saginaw and Ari Weinzweig. Rather than replicating their deli through the franchise model, Paul and Ari instead chose to develop new, independent businesses, all rooted in our local community that work together as one organization.

Each business is operated by one or more managing partners who share ownership and put their particular expertise to work in the day to day running of their business. The idea for the ZCoB was laid out in Zingerman’s 2009 vision, written by Ari and Paul in 1994 and highlighted in Bo Burlingham’s 2003 article for Inc. Magazine, “The Coolest Small Company in America.”

In 2006, the ZCoB managing partners began work on Zingerman’s 2020 vision. It was completed a year later and paints a picture of the ZCoB at the end of the next decade. Zingerman’s 2020 vision was featured in a New York Times article from June 2007, “The Corner Deli that Dared to Break Out of the Neighborhood.”

Senior leaders and Continuous Improvement professionals from enterprises, big or small, from any sector, wanting to understand the essential ingredients needed to create a sustainable business Improvement culture.

Attendees of the Shingo Discover Excellence Workshop give their thoughts on the learning outcomes.

Questions ?

For further information contact Colin Scott by using the contact from on his bio page.