Shingo Discover Excellence, Zingermans

Shingo Discover Excellence event

10% discount for 3 or more bookings, plus a further 10% if you also book the follow on course Shingo Systems Design.

In this 2 day workshop at Zingermans, you will learn how to move from a tools based approach to a sustainable principle based approach to improvement using the Shingo Model. DISCOVER EXCELLENCE is a foundational two-day workshop that introduces the Shingo Model,  with real-time discussions and on-site learning from a host organisation. This program is a highly interactive experience designed to make your learning meaningful and immediately applicable.

Day One

  • Introduction to the Shingo Model
  • Case studies and videos from Shingo Award winning organisations,
  • Learn how ideal behaviours underpin the creation of a continuous improvement culture

Day Two

  • Hands on learning by doing with site tour and interviews with host personnel
  • Learn how to define and assess ideal behaviours
  • Feedback and discussion with host organisation

Learning Outcomes

As a DISCOVER participant, you will achieve the following objectives:

  • Understand the benefits of focusing on the Shingo principles and recognise where you could make improvements in your own organisation to improve systems and drive ideal behaviours.
  • Learn how to benchmark your performance against the best in the world by carrying out your own self-assessment based on the Shingo Model™ .
  • Learn from other organisations experiences as you take part in a range of hands on activities and group discussions.

The Shingo Model

You can find out more about the Shingo Model and download a copy of the Guide to the Shingo Model from our Shingo page.

shingo model

The Zingerman’s Community of Businesses (ZCoB) is a family of ten businesses all located in the Ann Arbor area and reflects the novel strategy for business growth created by Zingerman’s Deli founders Paul Saginaw and Ari Weinzweig. Rather than replicating their deli through the franchise model, Paul and Ari instead chose to develop new, independent businesses, all rooted in our local community that work together as one organization.

Each business is operated by one or more managing partners who share ownership and put their particular expertise to work in the day to day running of their business. The idea for the ZCoB was laid out in Zingerman’s 2009 vision, written by Ari and Paul in 1994 and highlighted in Bo Burlingham’s 2003 article for Inc. Magazine, “The Coolest Small Company in America.”

In 2006, the ZCoB managing partners began work on Zingerman’s 2020 vision. It was completed a year later and paints a picture of the ZCoB at the end of the next decade. Zingerman’s 2020 vision was featured in a New York Times article from June 2007, “The Corner Deli that Dared to Break Out of the Neighborhood.”

Senior leaders and Continuous Improvement professionals from enterprises, big or small, from any sector, wanting to understand the essential ingredients needed to create a sustainable business Improvement culture.

Attendees of the Shingo Discover Excellence Workshop give their thoughts on the learning outcomes.

Questions ?

For further information contact Colin Scott by using the contact from on his bio page.