About this Event
This workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop.
It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension:
- Seek Perfection
- Embrace Scientific Thinking
- Focus on Process
- Assure Quality at the Source
- Improve Flow & Pull
The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of the relationship between behaviors, systems, and principles, and how they drive results.
How it is delivered:
The course will be delivered via Zoom Meetings:
- Over 2 days
- Start time: 07:00 EDT
- Finish time: 13:00 EDT
- Pre-reading will be provided prior to the course.
- Booking is essential.
This workshop is accredited by The SHINGO Institute. Following successful completion of the course you will receive your certificate.
*DISCOVER EXCELLENCE is a prerequisite to this workshop.