SHINGO Systems Design @ Zingerman’s Mail Order
Developing & designing the right Business Systems will support you deliver the organizational results you need.
About this Event
A successful organization is usually made up of complex systems that can be divided into layers of subsystems, each containing the necessary tools to enable the successful outcome of the system. An example of this would be the Continuous Improvement System which pulls together all of the tools & techniques used by an organization or the HR System which guides human resource activity.
The Shingo Model Insights tell us that:
- Ideal results require ideal behaviors
- Purpose & systems drive behaviors
- Principles inform ideal behaviors
For this reason, Systems Thinking is fundamental to the success of Enterprise Excellence and this interactive workshop will provide you with the skills to recognize, define and establish the ‘right’ systems within your own organization.
This virtual training workshop builds upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop and focuses on the Systems and Tools diamonds in the Shingo Model™. It begins by explaining that all work in an organization is the outcome of a system.
Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results.
In this workshop, you will:
- DISCOVER three types of essential systems.
- EXPLORE five required communication tools for each system.
- LEARN how to create and use system maps.
- UNDERSTAND system standard work and how it drives improvement.
For further information, please email firstname.lastname@example.org
Who should attend?
Senior leaders and Continuous Improvement professionals from enterprises, big or small, from any sector, wanting to understand the essential ingredients needed to create a sustainable business Improvement culture.
*DISCOVER EXCELLENCE is a pre-requisite to this workshop