Improvement Coach Programme Courses

Having an Improvement Coach Programme running in your organisation enables your business to provide:

► The necessary skills to enable individuals and teams to sustainably improve what they do.
► A structured on site or virtual IT platform learning journey that takes individuals from ‘awareness’ to ‘master coach’ developing the capability to implement workplace, project, programme and business level improvement.

Our Improvement Coach Programmes are continually developed and moulded around the needs of our customers. We are committed to developing the skills of individuals and creating sustainable success for our clients.

Over 10,000 people have now been through our improvement coach programme – many of these going on to become senior leaders within their organisations. Across these 10,000 we have delivered over £10,000,000 of recorded savings for our clients. Projects have improved; vehicle manufacture, water supply, refuse collection, ship refurbishment, food manufacture, banking services, health service provision, education, hotel bed optimisation, housing supply, and funeral services.

Level 1a

White Belt – Awareness (1A)

Who should attend?

Anyone that is involved in improving what they do. The course provides the basic information required for people to be able to participate in any improvement programmes.

What commitment should an organisation make?

We would recommend that organisation train 100% of their people in this product and ensure individuals have at least 5% of their time dedicated to improvement.

What level of benefit should an organisation expect?

Individual is capable of participating in change. We would expect individuals have the ability to contribute a >5% improvement in costs, customer service, compliance, colleague satisfaction, colleague capability or capacity.

What will the candidate learn?

Following attendance of the course the candidate will have an awareness and basic understanding of improvement principles and concepts and how effective improvement activities can be developed.

What is covered in the course?

1 training module taking candidates through how effective improvement can be developed.

A combination of teaching, exercises and case study based learning, customised to the specific needs of your organisation.

Here is the pathway for learning Improvement Awareness:

Level 1b

Yellow Belt – Practitioner (1B)

Who should attend?

Team leaders that want to deliver improvements in their own or their teams work. The course provides the essential people and process skills to enabling them to deliver sustainable problem resolution.

What commitment should an organisation make?

We would recommend that the organisation train 20% of their people in this product and ensure individuals have at least 10% of their time dedicated to improvement.

What level of benefit should an organisation expect?

Individual is capable of leading task level change- delivering projects that are capable of achieving in excess of £5k benefit or >5% improvement in costs, customer service, compliance, colleague satisfaction, colleague capability or capacity.

What will the candidate learn?

Following attendance of the training, completion of the coaching and submission of the A3, the candidate will know how to define a problem, identify root causes, and develop sustainable solutions.

What is covered in the course?

Prior to starting complete the 1A training.

A 3 module training course with 3 one-to-one coaching sessions, taking candidates through how to define a problem, identify root causes and implement sustainable solutions.

A combination of teaching, exercises and case study based learning, customised to the specific needs of your organisation.

Here is the pathway for how to become an Improvement Practitioner:

Level 1C

Green Belt – Leader (1C)

Who should attend?

Team managers and leaders who want to deliver process level improvements. The course provides the essential process and people skills, so enabling sustainable process improvement.

What commitment should an organisation make?

We would recommend that organisation train 10% of their people in this product and ensure individuals have at least 20% of their time dedicated to improvement.

What level of benefit should an organisation expect?

Individual is capable of leading process level change- delivering projects that are capable of achieving in excess of £25k benefit or >10% improvement in costs, customer service, compliance, colleague satisfaction, colleague capability or capacity.

What will the candidate learn?

Following attendance of the course, attending the coaching sessions and submitting the project report, the candidate will know how to define and manage both people and project based change, so enabling sustainable success.

What is covered in the course?

Prior to starting complete the 1A and 1B training.

A 6 module training course with 6 one-to-one coaching sessions, taking candidates through how to define a define and manage both people and project based change, so enabling sustainable success.

A combination of teaching, exercises and case study based learning, customised to the specific needs of your organisation.

Here is the pathway for how to become an Improvement Leader:

Black Belt 2A

Black Belt – Coach (2A)

Who should attend?

Departmental leaders who want who want to deliver system level improvement. The course provides the essential people and process skills, so enabling sustainable system transformation.

What commitment should an organisation make?

We would recommend that organisation train 2% of their people in this product and ensure individuals have at least 100% of their time dedicated to improvement.

What level of benefit should an organisation expect?

Individual is capable of leading system level change- delivering programmes that are capable of achieving in excess of £100k benefit or >15% improvement in costs, customer service, compliance, colleague satisfaction, colleague capability or capacity.

What will the candidate learn?

Following attendance of the course, attending the coaching sessions and submitting the programme report, the candidate will know how to design, lead and implement sustainable business level improvement programmes.

What is covered in the course?

Prior to starting complete the 1A,1B and 1C training.

An 11 module training course with 11 one-to-one coaching sessions, taking candidates through how to develop sustainable programmes of improvement across organisations.

A combination of teaching, exercises and case study based learning, customised to the specific needs of your organisation.

Here is the pathway for how to become an Improvement Coach:

Master Black Belt 2B

Master Coach – Black Belt (2B)

Who should attend?

Organisational leaders who want to deliver strategic level improvement. The course provides the essential people and process skills, so enabling sustainable strategic transformation.

What commitment should an organisation make?

We would recommend that organisation train 1% of their people in this product and ensure individuals have at least 100% of their time dedicated to improvement.

What level of benefit should an organisation expect?

Individual is capable of leading strategic – organisational level change- delivering programmes that are capable of achieving in excess of £250k benefit or >20% improvement in costs, customer service, compliance, colleague satisfaction, colleague capability or capacity.

What will the candidate learn?

Following attendance of the course, attending the coaching sessions and submitting the programme report, the candidate will know how to design, lead, implement and sustain strategic level transformation programmes.

What is covered in the course?

Prior to starting complete the 1A,1B, 1C and 2A training.

A 16 module training course with 16 one-to-one coaching sessions, taking candidates through how to develop sustainable programmes of strategic organisational improvement programmes

A combination of teaching, exercises and case study based learning, customised to the specific needs of your organisation.

Here is the pathway for how to become an Improvement Master Coach: