The Enterprise Excellence Model is a key diagnostic tool created to assess your organisational maturity. Each section of the model is assessed in order to conduct a thorough diagnostic of your current state, and create a roadmap that enables you to realise your future goals.
Below are the different levels of maturity that we use as an assessment criteria.
The vision goals and strategy are clearly communicated throughout the organisation with key measurement targets and activities appropriately deployed.
LEADERS
Cannot focus on the future as they become involved in operational issues.
MANAGERS
Line in the world of chaos, firefighting, and frustration.
ASSOCIATES
Always reworking, no consistency, poor engagement and involvement.
LEADERS
Can plan for a better future.
MANAGERS
Deliver what they are accountable for and improve what they do.
ASSOCIATES
Perform work in line with standards and become involved in what they do.
LEADERS
Continually plan for an improved culture.
MANAGERS
Innovate and develop what they do.
ASSOCIATES
Continually deliver and develop what they do.
Below are some company case study examples highlighting the benefits gained from their CI journey:
The Enterprise Excellence Model is one of the diagnostic tools we use to assess your organisations maturity. Each section of the model is assessed in order to conduct a thorough diagnistic of your current state, and create a roadmap that enables you to realise your future goals.
What does each section of the model mean?
Each section of the model is broken down into its respective section below:
CUSTOMER RESULTS
We understand the current and future needs of both our internal and external customers. We consider customers in the wider context- shareholders, employees, the environment, paying customers etc
ENGAGE
We take the current and future state of the organisation and translate these into ideal behaviours so each individual is aware of how their actions contribute to success.
PURPOSE
We take the needs of the customers and translate them into organisational strategy formation, identifying how we need to manage today and work towards tomorrow.
ALIGN
We take the current and future needs of the organisation and translate these into goals so each individual is aware of how they make a contribution.
PEOPLE
We develop people in order to enable them to reach their full potential whilst satisfying the current and future needs of the organisation.
IMPROVE
We develop improvement systems throughout the organisation to enable the people to continually improve the process whilst developing capability to meet current and future needs.
PROCESS
We operate the value adding elements of the organisation at their optimum, ensuring both current and future customer demand can be satisfied
The Lean Business Model is a diagnostic framework and implementation model that helps us assess where you are, and that then enables sustained organisational success. Combined with the iceberg model it develops the core thinking of the Shingo Prize winning book, Staying Lean, Thriving not just Surviving.
Strategy Deployment
The vision goals and strategy are clearly communicated throughout the organisation with key measurement targets and activities appropriately deployed
Value Stream Management
Improvement is managed through processes and value streams to deliver outstanding customer value with minimum bureaucracy and waste.
People Enabled Processes
Accountabilities are clear at all levels and leaders develop their team in an environment where they can realise people potential.
Extended Enterprise
The organisation develops integrated strategies and trusting relationships with the best external partners to deliver customer value & eliminate waste across the boundaries between organisations.
Tools & Techniques
The organisation has a daily habit of CI that uses simple visual tools & techniques that have been chosen and adapted for effective use
S A Partners are licensed affiliates of the Shingo Institute which allows us to carry out accredited training, consult with organisations and conduct assessments. Organisations who adopt the Shingo approach derive many benefits in doing so, and S A Partners can help you implement this approach successfully. As an affiliate we are accredited to deliver all Shingo courses and can offer support to organisations wishing to challenge for the Shingo Prize.
Visit the Shingo Assessment page for more information on how we do this, and click on each of the round icons below to find out more about each course.
The Shingo courses run by S A Partners are below:
In addition to Lean Business Model, Shingo and Enterprise Excellence assessments, S A Partners can create bespoke models for our Clients.
We blend the features of our models with the specific needs of your organisations, thus creating assessments that are capable of identifying the key features required for organisational success. This approach has been adopted by many of our current and past clients such Dwr Cymru (Welsh Water), Inalfa Roof Systems, Panalpina, Wartsila, Metso and Commonwealth Bank of Australia.
In addition to this, the framework has been adopted as a supply chain improvement model within food manufacture and a benchmarking tool for local government.
