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The Lean Enterprise: Designing and Managing Strategic Processes for Customer-Winning Performance

The Lean Enterprise is an in-depth study of what it is to be lean, and how to do it. In a lean enterprise, management fuses the core competencies and expertise of the company and its external partners, and focuses on a vital few “strategic processes, ” with the goal of delivering superior value to customers.

The Lean Enterprise presents this groundbreaking system through the recent and often radical experiences of Western firms facing swift and aggressive competitors in the global economy. With years of research and observation behind them in the United States, Europe, and Japan, authors Dan Dimancescu, Peter Hines, and Nick Rich offer a multidimensional view into the implementation of strategic processes. The Lean Enterprise makes a strong case for implementation of the three-tier system by companies of any size.

Backed by their research at the Cardiff Business School’s Lean Enterprise Research Center, the authors highlight several unique British firms whose implementation of the system speaks to the rapid and dynamic evolution of the Welsh and English economies.

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