Lean in Financial Services

4+1 is a book about Continuous Improvement in Financial Services, and the first edition of the book was written to share the valuable lessons  learned in driving culture, especially around the use of habits, to embed a culture of continuous improvement (CI) and bottom-up strategy. The feedback from the first edition has been very positive: over 2000 books sold and several thousands of dollars donated to the Redkite cancer charity. All proceeds of the book go to Redkite – a Children’s cancer charity, and you can find their logo on the front cover.

The authors have received many requests for much more detail around the habits, and how to embed them with more practical examples of their application. They have written this second edition to address these requests, and to provide a much deeper understanding of how to bring the habits to life through various stages of maturity.

There are over 50 additional pages and a whole new chapter in the 2nd edition. An example of some of the great feedback to date is given below:

‘Our role as leaders, is to create an environment that enables our team to be at their best every day and ’4 +1 Habits’ fits perfectly into this purpose. Our team now has a framework which enables continuous improvement methodology to become part of way we all believe and behave. We believe this will ultimately become our cultural and competitive advantage.’

Brett Ashley, General Manager’, Countdown

If you’d like to know more about the book and order, visit the book page with a link to Amazon to purchase.