Lean & Green- Registration of Interest

The following paper consists of a series of open questions designed to assess your understanding and knowledge. Please answer the following 25 questions giving a few sentences for each question..
You can spend maximum of 1.5 hours.
All questions are worth equal marks (5 marks per question) and the pass mark is 60%.
You are not permitted to use your notes or to confer with other candidates.

1. What are the seven wastes identified by Ohno?
2. What are Womack and Jones five lean principles?
3. What wastes are likely to be found in a service environment? Give some specific examples
4. What are waste, overburden and unevenness?
5. Where is the gemba?
6. What benefits does lean deliver?
7. How would you define customer value and how would you determine it?
8. Why would you use value stream mapping?
9. What is a four fields map, when would you use one and why?
10. What is the purpose of the Green Boards and what are the key factors to make them successful?

11. What is the difference between push and pull systems?
12. What role does standardisation play in continuous improvement?
13. What is visual management?
14. What do you understand by P-D-C-A and what is its significant to problem solving?
15. What is mistake proofing?
16. What visual indicators could be used to show improvement in your work area and what are the critical aspects to make them work effectively?
17. What is the purpose of the fishbone/Ishakawa/cause and effective diagram and how is it used?
18. What are runners, repeaters and strangers?
19. What is strategy deployment and why is it important?
20. What is your natural coaching style and what evidence supports your view?

21. If someone asked you what the difference between coaching and facilitation is, what would you say?
22. In your experience what are the key things to consider when facilitating a group problem solving activity?
23. How would you describe a lean culture?
24. How might the role of a lean leader evolve over time and during the course of lean transformation?
25. What are the characteristics of lean leaders?
This is the end of the open questions test. Please do not forgot to submit your answers.

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Leadership Skills & Training