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If your company is considering outsourcing some or all of its Maintenance requirements then perhaps the following thoughts may provide some useful pointers and guidance.
As companies focus on the integration of customer value into all aspects of their value streams, equipment maintenance soon crystallises into a key ‘Enabling System’ within the organisation. As such any attempt to outsource or modify ownership and control of such critical business systems must be approached with detailed consideration.
This paper is written by both Peter Willmott and John Quirke.
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