A consolidated concise strategy is key to organisational success. We can help you understand where you are today and develop your vision for the future. A vision needs a plan, so we will help you create this and devise the measures, targets, projects and meetings required to ensure success.
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To improve customer satisfaction we first have to understand what our customers need both today and in the future. Our process allows us to understand and quantify these needs. Upon understanding these needs resources can be aligned and improved to continually deliver these requirements.
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Developing a roadmap for organisational or system transformation is key to aligning your activities and providing a focus for how excellence can be achieved. We develop clear well-defined, well-resourced projects coupled with a governance framework to realise benefits and ambitions within timescales identified.
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On-time in full delivery of customer needs is an essential element of organisation success. Removing errors and rework, whilst aligning delivery processes and optimising resources is critical to achieving improved delivery performance. Our Implementation framework sets out a method for first stabilising performance, then accelerating and then achieving excellence.
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Assembly lines, processing plants, vehicles, storage facilities and even IT systems are critical assets for organisations. These need to perform at their optimum in order for customer needs to be continually serviced and utility costs to be optimised. Our Shingo prize-winning TPM approach sets out a method for managing and developing assets to achieve these needs.
Optimising supply chain performance is key to delivering customer satisfaction. We should consider supply chains to stretch from creation of raw materials right through to use of products and even their disposal. Our approach analyses the whole value chain looking for opportunities within activities, between activities and across the whole supply chain. Its focus is to remove waste, decrease costs and improve on time in full delivery.
Dynamic real-time problem-solving is a critical element for organisational success. It should exist at all levels from the front line to senior management. Our Improvement coach programmes have been developed to equip these people with the necessary people and process skills to deliver continuous improvement.
Creating a common vision of what good looks like and exposure to other ways of working is a key ingredient in helping deliver change within an organisation. Our training programmes, best practice visit and resources provides high quality information on what the great organisations are currently doing.
At the heart of any great organisation are great people. These people need to be motivated, aligned confident and competent. Our Enterprise Excellence Leaders programmes will ensure leaders at all levels are capable of working with their people to create the best version of themselves whilst delivering the organisational strategy.
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People are an organisations greatest asset – fact, but how do we ensure we optimise what they do? We help create an environment where everyone fully understands what they have to do and continually improve how they do it through coaching. It’s about understanding capacity, balancing workflows and creating highly visual workplaces.
Culture, what is it? What is it now? What do you want it to be ? Our approach towards creating culture is to develop a defined set of behaviours and a leadership set of skills that allows these to be brought to life. The basis of our thinking is the Shingo model placing culture and behaviours at the very heart of the organisation.
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Instant access to standards and methods for carrying out work is key when creating standardised processes. It also provides easy access allowing improvements to be carried out and the most up to date documents available. Our digital transformation toolkit enables this, providing a robust, easy-access system, process, and task framework.
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Find out how we can support your Leadership & Continuous Improvement Programmes.
Supporting your organisation to achieve Enterprise Excellence.
S A Partners continues to invest in industry research to support our customers.
Supporting your learning Journey - delivering workshops and Shingo Prize guidance