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Panalpina, a challenge to achieve operational excellence

Creating an Impact

This programme has realised over CHF 6M in cost improvements from 2012-2016 (£4,751,937.72 at ex rate – 1 Swiss Franc  = 0.79 British Pound). The Lean journey started for the facility in 2013, and just one year after the programme started, the site was already showing signs of an improvement culture existent on the shop floor; the different accounts and employees were engaged and contributing to the results of the facility. This programme lead to the this facility becoming the first in Panalpina to earn a Gold award in 2016 after showing proof of sustainability of a coaching culture and partnership with main customers.

Company Overview
Tres Rios 4 (TR4) facility located in Cuautitlan near Mexico City, is one of Panalpina’s largest facilities in the Americas’ region. With 30,000 sqm, TR4 offers warehousing, distribution, last mile delivery and value added services. The facility, which has been operating since 2007, employs over 250 people and is operational all 365 days with 3 shifts and a special service for spare part urgencies. The customer portfolio includes high-tech, telecom and retail amongst others.


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