Performance management is the Check & Act on the status of a process against its short and long term KPIs. Its about developing a system where both the performance of the process and the people are measured and improved.
How will this be achieved?
- Understand the requirements of performance management, and of each process and role aligned to the organisations strategy. Assign these targets to individuals and teams.
- Develop a performance management system where individuals and teams are coached and/or mentored to develop their performance.
- Develop systems that allow individuals to meet discuss issues, track improvement and realise benefits.
Why would you do this?
- To optimise process and people performance in line with the expectations of the organisation.