A multi level problem solving process that enables improvement from the suggestion level, through to process, system and organisational transformation. Its about creating the ability at all levels within the organisation to manage and solve problems.
You can view our Systems Excellence page to see all systems that are essential for organisations to function effectively.
How will this be achieved?
- Develop standard approaches which are easily understood.
- Creating systems that define the correct improvement tool and correct improvement group to resolve.
- Create an environment where problems can be worked on by cross functional teams and where escalations happen in a timely manner.
- Develop formal accreditation throughout the organisation.
Why would you do this?
- Create a daily habit of improvement where everyone can contribution to the organisations success.
