SHINGO Systems Design Virtual Workshop @ Sevier

This Shingo Systems Design workshop is delivered on MS Teams (virtual) from Servier, Ireland over three days.

Developing & designing the right Business Systems will support you deliver the organizational results you need.

About this Event

A successful organization is usually made up of complex systems that can be divided into layers of subsystems, each containing the necessary tools to enable the successful outcome of the system. An example of this would be the Continuous Improvement System which pulls together all of the tools & techniques used by an organisation or the HR System which guides human resource activity.

The Shingo Model Insights tell us that:

  • Ideal results require ideal behaviours
  • Purpose & systems drive behaviours
  • Principles inform ideal behaviours

For this reason Systems Thinking is fundamental to the success of Enterprise Excellence and this interactive workshop will provide you with the skills to recognise, define and establish the ‘right’ systems within your own organization.

This virtual training workshop builds upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop, and focuses on the Systems and Tools diamonds in the Shingo Model™. It begins by explaining that all work in an organization is the outcome of a system.

Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well designed systems to drive ideal behaviors that are required to produce sustainable results.

In this workshop, you will:

  • DISCOVER three types of essential systems.
  • EXPLORE five required communication tools for each system.
  • LEARN how to create and use system maps.
  • UNDERSTAND system standard work and how it drives improvement.

‘DISCOVER EXCELLENCE is a pre-requisite to this workshop’

For further information, please email events@sapartners.com

Senior leaders and Continuous Improvement professionals from enterprises, big or small, from any sector, wanting to understand the essential ingredients needed to create a sustainable business Improvement culture.

Questions ?

For further information contact John Quirke by using the contact from on his bio page.

Onsite Insights visit to Cummins (Huddersfield)

Cummins is the only manufacturer focused solely on medium-to heavy-duty diesel engine turbo technologies. For more than 60 years, they have delivered innovative, reliable turbocharger solutions for their customers.

Commercial diesel engines require advanced technologies that deliver efficiency and meet strict emissions requirements. Our fixed, wastegate, variable, two-stage, turbo-compounding and waste heat expander technologies were specifically developed to deliver higher efficiency and lower cost.

Today, Cummins Turbo Technologies engineers are actively developing state of the art solutions for the next generation, including assisted turbocharging, new bearing systems and enhanced compressor stage performance.

The Huddersfield site is currently undergoing a major refurbishment to improve flow and support their operational excellence initiatives, as well as future-proofing the facility to ensure they can meet emerging demands of the wider group.

Visit in 60 seconds / Awards

Plant Refurb Project … Journey to Automation … Digital Team Boards … HSE Culture … New Technology Introduction

Visit agenda

09.30: Arrival & Welcome

10:00: CMI Business Overview

10:15: HTP Operations Structure

10:35: Plant Re-Fit Project

11:00: Plant Tour 1

12:00: Lunch

13:00: Plant Tour 2

14:00: HTP Technology Upgrade

14:30 Q&A & Close out

15:00: Depart

Lean Management System – LEVEL 1 – Japan Study Tour

13 – 21 January 2024

Due to new restrictions we can advise on flights but not book on your behalf, pricing has been adjusted accordingly.

Join the leading Lean Training Programme in Japan this January for an experience of a lifetime.

We are proud to offer you this unique opportunity to gain practical knowledge and experience studying with Toyota gurus for one whole week in Japan.

The Lean Management System study tour covers a comprehensive view of Lean leadership and the Lean Production System. The tour provides you with an opportunity to study in Toyota’s own training centre with direct access to Toyota trainers and Toyota  production facilities.

This is a once in a lifetime opportunity to boost your leadership and management skills by learning from the very best in the world. You will also obtain your Certificate directly from Toyota. We have created a study week that combines intense learning with both fun and cultural immersion!

Understand Why and How to use LEAN

This Study Tour will provide you with a deep understanding of how to make the best use of Lean. This is a unique opportunity to visit Japan, Toyota, and some of their suppliers to train in Lean through seminars, Gemba visits, and participating in practical training at Toyota’s own training facility. The objective is to dig deep into the WHAT, WHY and HOW of Lean Thinking. What are the elements needed to run a successful Lean system? Why is it so popular in current thinking and How can it influence your own organization and support growth.

By understanding  the whole lean management system you will get an insight into what these leading Japanese companies are doing to compete in today’s fast changing environment.

You will learn to identify the tools and elements of Lean Methodology that can be applied to your own business to support profitable growth. The week in Japan will also provide an insight into Japanese culture and values.

Study Tour Package Includes:

  • Workshops and seminars
  • Study visits
  • Hotel Accommodation for the entire duration of the study visit
  • Local transfers in Japan
  • Full board Sunday – Friday
  • Farewell dinner

Costs & To Book

  • £6,500 plus VAT, due to new restrictions we can advise on flights but not book on your behalf, pricing has been adjusted accordingly.
  • Onsite Host Companies: 10% Discount on all Bookings
  • Group Discount: 10% Discount on 4 or more places

Need Help or Advice?

To book or for more Information:

For full terms and conditions and for details of our Company Insurance Policy please do contact us.

Any questions regarding the training, the travel to or within Japan – please do give us a call on +44 (0) 23 9246 8978.

The study tour is being delivered by SA Partners LLP and Onsite Insights in partnership with C2U Group.

The training week will provide an invaluable insight into lean thinking. You will see it in action at Toyota and other leading-edge companies, where it originated and has matured over the last 100 years.

Learn the original thinking directly from former senior executives at Gifu Autobody, a Toyota-owned minivan manufacturer.  The Japanese sensei’s

(guru’s) will only teach based on real experience.

Time will be divided between the classroom, Gemba and practical workshops. The tour starts in the Nagoya region and ends in Tokyo, going from countryside to one of the largest cities in the world.

Day 1
Departure Europe

We depart from Europe and fly to Nagoya, Japan.

Day 2
Arrival and Tour Opening

Pick up/arrival in Nagoya and since it is a Sunday, we will take the opportunity to recover from jet lag and relax after the long flight by visiting the Toyota Commemorative Museum of Industry and Technology where we also will have lunch. In the museum we can follow the Japanese industrial history from looms to robotics. After the visit we take the bus to travel to the destination of
the day, Kakamigahara, where we will stay until Friday. The day ends
with a common dinner and introduction of the week.

Day 3
Classroom Training

The first day of training introduces the Production System by our host for the week. A Japanese senior manager will lead us through Toyota Production System from a manager perspective. From values, mindset to specific tools and methods. This session will prepare the group in what we can expect from the study visits, from the practice and from the following sessions. Your overall
picture of the production system will be confirmed or completed. In the afternoon we go for a first study visit, guided by our sensei. Q&A.
Group dinner will follow.

Day 4
Plant Tour and more Training

Next day, we continue to dig deeper into aspects of the production system and the Toyota way of managing and leading. How are all the puzzle pieces connected? How is Kaizen work organized and performed? Etc. After lunch, we go for another study visit and if time allows, we will also end with a visit to a traditional knife maker. Group dinner will follow.

Day 5
Training

The fifth day we spend in the Training Center where Toyota train their own people. We will increase our knowledge of Kanban when the group take part in a Kanban Role Play and we will train in how to perform a productivity improvement task following the Toyota methods. Group dinner will follow.

Day 6
Study Visit and further Training

The sixth day will start with a study visit before spending the rest of the day with a final Q&A and concluding the learnings for the week. Presentation by all participants. Followed by our group dinner.

Day 7
Conclusion

The last day ends with a study visit. We do final reflections before we board the bullet train that will take us to Tokyo. Free evening in Tokyo.

Day 8
Sightseeing Day in Tokyo

You will end the tour with a Free day in Tokyo where we will support you with travel advice and sightseeing recommendations. This will be followed up by a team farewell dinner.

Day 9
Departure from Tokyo

We have an extensive network of world class companies and for more than 10 years have been bringing managers to Japan. Our host sites embody World Class Manufacturing and include:

  • Toyota Motors
  • Denso
  • Calbee Foods
  • Asahi Breweries
  • Sekisui Heim
  • Gifu Autobody
  • Nissan Motors
  • Ishii Food Corp.
  • Asahi Motors
  • Mitsubishi Electric
  • Mazak
  • Pfizer
  • UD Trucks
  • Honda
  • Yamaha Marine
  • Mizawa Home
  • Suzuki
  • Isuzu Tokai

To find out more, you can email Ailsa Carson.

Deep Excellence Book Launch & Workshop

Join us for this 2.5 hr workshop and networking lunch with the authors of Deep Excellence: seeing & hearing a culture of deep excellence.

Deep Excellence is a book about people, human nature, humanity and preparing for the future. Written in a thoughtful, unpretentious, and empathetic style, the authors usher the reader through a story of learning, challenging current mental models, provoking new ways of thinking and acting with purpose.

The workshop will be followed by a networking lunch. In the afternoon we are offering a limited number of half hour 1:2:1 sessions with the authors.

Please contact me if you are interested

Working in partnership with Icbe/IDA/enterprise ireland

by the authors.

Onsite Insights visit to Fujifilm Speciality Ink Systems

Located in Broadstairs, UK, the FUJIFILM Speciality Ink Systems site is a centre of excellence for the development of UV and aqueous inkjet ink technologies and manufacture of UV inks. The facility manufactures for both Fujifilm print systems and other print system manufacturers. In addition, it has expertise in screen, flexo, and industrial analogue inks. It is part of the global FUJIFILM Ink Solutions Group, with locations across UK, USA and India.

 

The site holds certifications in ISO 9001, ISO 14001, ISO 45001, and ISO 22000, underscoring its commitment to stringent quality management and environmental standards. It also has GMP manufacturing capability.

 

Quality assurance is central to the site’s operations, with a focus on delivering products that meet the highest performance requirements. Analytical methodology and equipment is used to control the quality of raw materials at a molecular level. Stringent Quality Management Systems ensure that products undergo rigorous quality checks throughout production.

 

A strong emphasis on continuous improvement, includes various programs that enhance efficiency and optimize manufacturing processes. The Autonomous Maintenance program empowers production personnel to take ownership of their equipment, ensuring optimal performance and minimizing downtime. One Point Lessons equip operators with valuable knowledge and practical solutions, preventing human errors and resolving process problems effectively. The Quick Kaizen approach facilitates swift implementation of small but impactful improvements.

 

Additionally, the site’s commitment to sustainability is evident through its goal of reducing CO2 generation by 50% compared to 2019 by 2030, with an ultimate objective of achieving carbon neutrality by 2040. It is a certified zero-to-landfill site.

 

Supported by robust manufacturing processes and a reliable supply chain, the site delivers batch-to-batch consistency and quality-assured products. With its strong manufacturing and logistics infrastructure, it guarantees uninterrupted global supply to 86 countries.

Visit in 60 seconds / Awards

Quality Journey … Projects and People … Communication … Training …  Culture … Industry

Visit agenda

10.00 Arrival & Refreshments

10.15 Welcome & Introductions

10.30 About Fujifilm SIS
– Our Company
– Our Culture
– Our Industry

11.30 Our Quality Journey
– Our Approach
– Projects & Initiatives
– Tools & Techniques
– The FSIS House of Lean
– What’s Next!

12.30 Networking Lunch

13.00 Site Tour

14.00 Projects & People
– Communication
– Projects & Results
– Training at Fujifilm

15.30 Ideas Exchange (Q&A)

16.00 Feedback, Close & Depart

Your IT department might be unknowingly undermining your culture

We all know humans are inherently lazy – we tend to take the path of least resistance. This makes sense; both mental and physical activity takes a lot of energy, something that was scarce at the time when we had to hunt and gather for our next meal. For a more recent example, if you put more bins out in the street, people are less likely to litter.

The Shingo Model© reinforces this thinking. The second Shingo insight states that system design influences the behaviour of individuals operating within a system. The model also states:

“Cultural transformation requires a shift in behaviours and systems drive behaviour. In the end, an organization will most likely need to adjust old systems, create new systems, and eliminate systems that no longer drive desired behaviour or are misaligned.”

Harvard Business Review suggests culture “guides activity through shared assumptions and group norms.” (Groysberg, Lee, Price and Cheng, 2018).

Shingo would say that these group norms are heavily influenced by the systems of work that exist within organisations.

However, a neuroscience study published on eLife online suggests that theory could go one step further. It suggests our decision-making abilities can be swayed by the level of difficulty involved in reaching the result. That doesn’t mean we knowingly settle for less because it’s easier – we see the easier result as being more desirable in the first place.

The study explains:

“Imagine you are in an orchard, trying to decide which of the many apples to pick. On what do you base your decision? Most research into this type of decision-making has focused on how the brain uses visual information – about features such as colour, size and shape – to make a choice. But what about the effort required to obtain the apple? Does an apple at the top of the tree look more or less tempting than the low-hanging fruit?” (Hagura, Haggard and Diedrichsen, 2017).

So, what on earth does this have to do with your IT department?

Most IT departments will play a central role in selecting and configuring digital systems deployed in organisations. These systems are having increasingly wide-reaching impacts on businesses, creating rigid frameworks and workflows that inform how teams can work. However, these digital systems can also contain loopholes.

Say, for example, that you have a system through which you manage the procurement of parts. The ideal employee should log the purchase by entering information such as part number, part name, and quantity, which then becomes a purchase record in a database, over time this builds a history of purchasing patterns. This part number should in theory be the individual part number, but the part number isn’t always easy to identify, there’s no system to look-up the part number, and their manager is currently pushing to minimise the time to place the order.

This leads someone to create an umbrella code for miscellaneous parts. There’s no control against this and no guidance in the system to advise against it. Now, despite a fixed system, you have a workaround that allows the purchasers to place the order in half the time. Only problem is, three years down the line, you have no record of what was purchased, severely restricting your ability to make informed decisions.

There are two things happening here.

Firstly, the lack of available solution for easily and rapidly identifying the part number is creating a challenge for the end-user to overcome – it’s making the standard process hard to execute. Secondly, the lack of control within the digital system is providing the option for the end-user to bypass the standard. The human mind is generally not capable of consistently selecting the harder option when an easier option exists, particularly in the face of pressure, stress and other challenges. You have now created an implicit behaviour where the team is favouring efficiency over data integrity.

Now, imagine this is happening in other processes. In other systems. There are implicit behaviours being created in all corners of the business, influenced by challenges and loopholes in digital systems. We are now building a set of behavioural responses and group norms, which brings us neatly back to our definition of culture. The cherry on top of this cake is that all those difficult processes might actually be impairing our ability to make accurate judgements about what our customer values most.

So, what can we do about this?

Leaders and managers should communicate priorities, take time to understand challenges and have open conversations with teams to truly understand the way work is working in their areas. These are opportunities to surface problems and opportunities to improve. By asking genuinely curious questions about ‘how work works’ they should encourage an environment where it is safe for team members to surface frustrations and corner cutting.  It’s also important to map and understand the workflows that flow through digital systems. Once standard processes and expectations are in place, governance and improvement meetings should be wrapped around these workflows, enabling teams to provide feedback where there are challenges.

It’s important to engage the IT department – and any other teams that are responsible for maintaining and controlling digital systems in the business – in the improvement meetings and related activities that work teams use to act on problems and opportunities. This should create a healthy tension, connecting IT service providers with the reality of work, and work teams with the potential and constraints or unintended consequences of IT based changes.

These challenges can then be addressed by optimising, removing waste and simplifying those processes. Automation and specific digital solutions can be applied to remove work from teams or solve complex challenges.

Continuous improvement should be a continuous and open conversation, which delivers results when leaders mobilise teams to identify and address challenges as they are encountered. It’s more important than ever that the IT department is onboard and engaged with these efforts as they now hold the keys to more doors than ever before. It might be time to take your CIO for a coffee…

 

Jack Worboys

Analyst Consultant

jack.worboys@sapartners.com

 

 

Nobuhiro Hagura, Patrick Haggard, Jörn Diedrichsen (2017) Perceptual decisions are biased by the cost to act eLife 6:e18422 https://doi.org/10.7554/eLife.18422

Harvard Business Review 2018, The Leader’s Guide to Corporate Culture, accessed 26th April 2023, < https://hbr.org/2018/01/the-leaders-guide-to-corporate-culture>

 

TPM Masterclass @ Princes Edible Oils

Join us for this 2 day Masterclass hosted by Princes Edible Oils which focuses on the Total Productive Maintenance model developed by S A Partners.
This workshop will explore both what and how to deploy an effective, systematic approach to TPM. We will not only look at the use of the appropriate Lean thinking tools and systems, we will also look at the leadership and engagement systems that will support sustainable change. This masterclass will include:
  • An introduction to TPM – theory & practice
  • A day in the life of an operator
  • Undertaking a TPM audit
  • Condition Appraisals
  • Refurbishment planning
  • Asset management
  • Problem solving
  • Gemba walks to test theory
  • Training & development for TPM
  • Leadership & behaviours
At the end of the course you will have the opportunity to develop your own high-level TPM action plan with the support of the course leader. This course will also include a gemba.
How it is delivered:
Onsite Training
The training is delivered onsite over two days in 2 x 7 hour sessions. We will use case studies and activities to ensure the training is enjoyable, meaningful and relevant.
Coaching
Every candidate will receive 1:1 coaching support from one of our experienced trainers.
Experiential learning
You will practice what you have learnt by undertaking a real-life ‘Kaizen’ activity. You will then present this back as part of your accreditation.

Why attend?

You will understand how to develop and support TPM within your own organisation; how to use the 11 step model to make systematic and effective change. We will use both case studies and gemba walks to bring the theory into practice.

Onsite Insights visit to DHL Supply Chain

DHL Supply Chain, part of the DPDHL Group is the World’s leading logistics provider.  Combining management and value-added services with customised, integrated logistics solutions drives resilience, efficiency, improves quality and creates competitive advantage.  DHL Supply Chain operates in 50+ countries with over 177,000 full-time employees.  Ensuring outstanding and sustainable operations requires the best people.  That’s why DHL strives to provide a safe, inclusive and purpose-driven workplace rooted in the guiding principles of Respect and Results – values that form the foundation of everything they do.

 

The DHL Coalville facility is a 250,000ft2 multi-Customer Distribution Centre within the Technology sector located in the Midlands area.

 

DHL Supply Chain drives Continuous Improvement and world class operational efficiency through the implementation of their BASICS Standards and Operations Management System.  These ‘BASICS’ are their sets of tools and processes which define the DHL ‘Way of Working’.  This creates a platform from which to implement their Operations Management System.  A system which ensures they deliver a world class operation that reaches its maximum performance potential.  They embed a culture of Continuous Improvement, which involves everyone, everywhere, everyday taking responsibility for it using the OMS First Choice toolkit.

Visit in 60 seconds / Awards

Operations Management System … Continuous Improvement … Tools … Methodology

Visit agenda

10:30 Arrival & Coffee

  • 10:30 Arrival & Coffee
    • Introduction and Overview of Coalville facility
    • DHL Operations Management System – how we use OMS to deliver for our Customers
    • Site Tour
    • Lunch
    • Continuous Improvement at DHL
    • Q&A

    16:00 Close

Onsite Insights visit to Nissan Motor Manufacturing

Nissan Sunderland Plant has been the UK’s biggest car manufacturer for the past 14 years, and the biggest car exporter for the last 12. In 2011, during the plant’s 25th anniversary year, the 6 millionth vehicle rolled off the line, and the plant achieved an annual production figure of 480,485 units – a new UK record for a single car plant. One in every three new cars built in the UK comes from Sunderland Plant.

The Sunderland factory has been operational since 1986 and currently employs around 5,800 people. It is part of the European division of the Japanese car manufacturer Nissan Motor Company Ltd. The plant has a current line-up of Qashqai and Qashqai+2 production on Line 1, with Juke and Note on Line 2. Three main production areas – body assembly, paint, and final assembly – are fed by a press shop, castings plant, engine plant, axle plant, and a bumper moulding facility. A lithium-ion battery plant was recently built, to support introduction of electric vehicle production early next year. Many suppliers are also based within the Nissan facility, sharing line-side production areas.

The plant has been recognised globally as one of the most efficient manufacturing plants in Europe and a cornerstone of Nissans manufacturing worldwide. It is currently preparing for introduction of four new models over the next two years: production of electric vehicle LEAF will begin early 2013, then replacement for Note based on the INVITATION concept, a Qashqai replacement, and a new medium hatchback in 2014. Line 1 introduced a third shift in 2009 and Line 2 will follow suit in 2013, meaning the entire plant will be running as a 24-hour operation for the first time in its 26-year history.

During the visit, you will be taken on a comprehensive tour of this award-winning facility by a member of the Nissan team. You will be able to see first hand how the company has applied Lean and other continuous improvement practices.

Visit in 60 seconds / Awards

Culture and Philosphy … Kaizen … Five S … SOPs … TPM … Visual Management … Staff development and communication

Visit agenda

09:00 Arrival & Coffee
Welcome & Introductions
Nissan Background & Philosophy
Kaizen
Five S
Production Tour
Tour Review & Lunch
PLM (Nissan version of TPM)
Questions & Answers
16:15 Close

Digital Transformation in an Organisation’s Improvement Journey

ICBE Advanced Productivity Skillnet brings you this practical webinar on how to integrate technology into your organisations continuous improvement system.

Who should participate:

  • Organisations who are interested in learning about Digital Transformation and how technology can be used as part of an improvement journey

 

Attendees will Learn:

  • About the role of Digital Transformation in an organisation’s improvement journey
  • How to build a Digital Transformation system that is capable of transforming your entire organisation, not just individual processes
  • How technology can be used to take your processes from a state of chaos through to excellence

Book Club Virtual Workshop with the Authors of DEEP EXCELLENCE

Join us for this four week virtual workshop where the authors share their insights into their new publication Deep Excellence: Seeing & Hearing a Culture of Deep Excellence.

This book will challenge your thinking about how you lead; and how you can add value to those around you.  You will discover and explore ways in which you can bring meaning to your work and how you can engage the heads; hands and hearts to create a culture of Deep Excellence in your organization.

Through a focus on behaviours and systems-thinking the authors take you on a journey, where they share their decades of experience supporting organisations achieve their ideal results.  They provide guidance on how to create the positive behaviours required in today’s world; and how you as a leader can create sustainable change.

Deep Excellence is a book about people, human nature, humanity and preparing for the future. Written in a thoughtful, unpretentious, and empathetic style, the authors usher the reader through a story of learning, challenging current mental models, provoking new ways of thinking and acting with purpose.

Excerpt from Foreword by Rose Heathcote, CEO

Dates (1pm BST)

29 June 2023: John Quirke, Simon Grogan, Juliette Packham

6 July 2023: Juliette Packham & John Quirke

13 July 2023: Simon Grogan & John Quirke

20 July : Bryan Cutliff

Join all four sessions and get a free copy of the book – signed by the authors.

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops

SHINGO Discover Excellence @ Viatris

This two day SHINGO DISCOVER EXCELLENCE workshop will be delivered onsite at Viatris (Dublin, Ireland) between 13 & 14 September in 8 hr sessions between 09:00 & 17:00pm each day.

About the course

The workshop will be led by experienced Shingo facilitator Garry Corbet, and you will hear first hand, how Shingo principles drive behaviour throughout the entire organisation to deliver world class results.

DISCOVER EXCELLENCE is the foundational workshop that introduces the SHINGO MODEL, the Shingo Guiding Principles and the Three Insights to Organisational Excellence. With active discussions this workshop will provide a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you discover how to release the latent potential in your organisation to enable you to achieve organizational excellence. It provides the basic understanding needed in all Shingo Workshops, therefore is a pre-requisite to them.

What makes the Shingo Workshops powerful is that each workshop includes a reflection on an organization (the Host Site). This allows participants to reflect on the theory and apply their learning by interviewing various people in the organisation. In workshops held onsite this usually takes the form of a Gemba walk where team members are interviewed at their workplace.

As a participant, you will:

LEARN and understand the Shingo Model.

DISCOVER the Three Insights of Organizational Excellence.

EXPLORE how the Shingo Guiding Principles inform ideal behaviours that ultimately lead to sustainable results.

UNDERSTAND the behavioural assessment process through an interactive case study and on-site learning.

How this is delivered:

The interactive online training consists of:

2x 8 hour sessions (09:00 – 17:00pm).
Over 2 days

Why attend?

Organisations who have adopted the Shingo principles, have seen an increased level of success in areas such as Costs (increased revenue, reduced inventory, reduced lead times etc), Safety & Quality ( zero lost time for accidents, reduction in scrap, defects and non-conformance), On Time in Full & New Product Introduction (increases in OTIF by as much as 95%  & NPI up to 100%).

More benefits of implementing Shingo can be found in our Shingo section.

graph showing 100% accomplished and 33% outstanding for the SHingo Discover Enterprise Excellence workshopcourse delvery

What have attendee’s thought of the Shingo Discover Excellence Workshop?

Attendee’s of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.

  • 100% of all attendees rate our delivery as ‘Accomplished’.
  • 33% rate our delivery as Outstanding
  • 98% would recommend this course to a colleague

“Very good, enjoyed the course, looking forward to working on this in the future.”

“Very beneficial, thank you! Filled a gap in my understanding.”

“Challenging and excellent workshop, food for thought.”

A sample of companies who have attended the workshops:

 

Some of our Shingo Discover Excellence clients

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops

SHINGO Discover Excellence @ Worldwide Fruit

This two day SHINGO DISCOVER EXCELLENCE workshop will be delivered onsite at Worldwide Fruit (Spalding, Peterborough, UK) between 24 & 25 October in 8 hr sessions between 09:00 & 17:00pm each day.

About the course

The workshop will be led by experienced Shingo facilitator Garry Corbet and you will hear first hand, how Shingo principles drive behaviour throughout the entire organisation to deliver world class results.

DISCOVER EXCELLENCE is the foundational workshop that introduces the SHINGO MODEL, the Shingo Guiding Principles and the Three Insights to Organisational Excellence. With active discussions this workshop will provide a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you discover how to release the latent potential in your organisation to enable you to achieve organizational excellence. It provides the basic understanding needed in all Shingo Workshops, therefore is a pre-requisite to them.

What makes the Shingo Workshops powerful is that each workshop includes a reflection on an organization (the Host Site). This allows participants to reflect on the theory and apply their learning by interviewing various people in the organisation. In workshops held onsite this usually takes the form of a Gemba walk where team members are interviewed at their workplace.

As a participant, you will:

LEARN and understand the Shingo Model.

DISCOVER the Three Insights of Organizational Excellence.

EXPLORE how the Shingo Guiding Principles inform ideal behaviours that ultimately lead to sustainable results.

UNDERSTAND the behavioural assessment process through an interactive case study and on-site learning.

How this is delivered:

The interactive online training consists of:

2x 8 hour sessions (09:00 – 17:00pm).
Over 2 days

Why attend?

Organisations who have adopted the Shingo principles, have seen an increased level of success in areas such as Costs (increased revenue, reduced inventory, reduced lead times etc), Safety & Quality ( zero lost time for accidents, reduction in scrap, defects and non-conformance), On Time in Full & New Product Introduction (increases in OTIF by as much as 95%  & NPI up to 100%).

More benefits of implementing Shingo can be found in our Shingo section.

graph showing 100% accomplished and 33% outstanding for the SHingo Discover Enterprise Excellence workshopcourse delvery

What have attendee’s thought of the Shingo Discover Excellence Workshop?

Attendee’s of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.

  • 100% of all attendees rate our delivery as ‘Accomplished’.
  • 33% rate our delivery as Outstanding
  • 98% would recommend this course to a colleague

“Very good, enjoyed the course, looking forward to working on this in the future.”

“Very beneficial, thank you! Filled a gap in my understanding.”

“Challenging and excellent workshop, food for thought.”

A sample of companies who have attended the workshops:

 

Some of our Shingo Discover Excellence clients

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops

Onsite Insights visit to Cummins (Huddersfield)

Cummins is the only manufacturer focused solely on medium-to heavy-duty diesel engine turbo technologies. For more than 60 years, they have delivered innovative, reliable turbocharger solutions for their customers.

Commercial diesel engines require advanced technologies that deliver efficiency and meet strict emissions requirements. Our fixed, wastegate, variable, two-stage, turbo-compounding and waste heat expander technologies were specifically developed to deliver higher efficiency and lower cost.

Today, Cummins Turbo Technologies engineers are actively developing state of the art solutions for the next generation, including assisted turbocharging, new bearing systems and enhanced compressor stage performance.

The Huddersfield site is currently undergoing a major refurbishment to improve flow and support their operational excellence initiatives, as well as future-proofing the facility to ensure they can meet emerging demands of the wider group.

Visit in 60 seconds / Awards

Plant Refurb Project … Journey to Automation … Digital Team Boards … HSE Culture … New Technology Introduction

Visit agenda

09.30: Arrival & Welcome

10:00: CMI Business Overview

10:15: HTP Operations Structure

10:35: Plant Re-Fit Project

11:00: Plant Tour 1

12:00: Lunch

13:00: Plant Tour 2

14:00: HTP Technology Upgrade

14:30 Q&A & Close out

15:00: Depart

Onsite Insights visit to Nissan Motor Manufacturing

Nissan Sunderland Plant has been the UK’s biggest car manufacturer for the past 14 years, and the biggest car exporter for the last 12. In 2011, during the plant’s 25th anniversary year, the 6 millionth vehicle rolled off the line, and the plant achieved an annual production figure of 480,485 units – a new UK record for a single car plant. One in every three new cars built in the UK comes from Sunderland Plant.

The Sunderland factory has been operational since 1986 and currently employs around 5,800 people. It is part of the European division of the Japanese car manufacturer Nissan Motor Company Ltd. The plant has a current line-up of Qashqai and Qashqai+2 production on Line 1, with Juke and Note on Line 2. Three main production areas – body assembly, paint, and final assembly – are fed by a press shop, castings plant, engine plant, axle plant, and a bumper moulding facility. A lithium-ion battery plant was recently built, to support introduction of electric vehicle production early next year. Many suppliers are also based within the Nissan facility, sharing line-side production areas.

The plant has been recognised globally as one of the most efficient manufacturing plants in Europe and a cornerstone of Nissans manufacturing worldwide. It is currently preparing for introduction of four new models over the next two years: production of electric vehicle LEAF will begin early 2013, then replacement for Note based on the INVITATION concept, a Qashqai replacement, and a new medium hatchback in 2014. Line 1 introduced a third shift in 2009 and Line 2 will follow suit in 2013, meaning the entire plant will be running as a 24-hour operation for the first time in its 26-year history.

During the visit, you will be taken on a comprehensive tour of this award-winning facility by a member of the Nissan team. You will be able to see first hand how the company has applied Lean and other continuous improvement practices.

Visit in 60 seconds / Awards

Culture and Philosphy … Kaizen … Five S … SOPs … TPM … Visual Management … Staff development and communication

Visit agenda

09:00 Arrival & Coffee
Welcome & Introductions
Nissan Background & Philosophy
Kaizen
Five S
Production Tour
Tour Review & Lunch
PLM (Nissan version of TPM)
Questions & Answers
16:15 Close

Onsite Insights visit to Nissan Motor Manufacturing

Nissan Sunderland Plant has been the UK’s biggest car manufacturer for the past 14 years, and the biggest car exporter for the last 12. In 2011, during the plant’s 25th anniversary year, the 6 millionth vehicle rolled off the line, and the plant achieved an annual production figure of 480,485 units – a new UK record for a single car plant. One in every three new cars built in the UK comes from Sunderland Plant.

The Sunderland factory has been operational since 1986 and currently employs around 5,800 people. It is part of the European division of the Japanese car manufacturer Nissan Motor Company Ltd. The plant has a current line-up of Qashqai and Qashqai+2 production on Line 1, with Juke and Note on Line 2. Three main production areas – body assembly, paint, and final assembly – are fed by a press shop, castings plant, engine plant, axle plant, and a bumper moulding facility. A lithium-ion battery plant was recently built, to support introduction of electric vehicle production early next year. Many suppliers are also based within the Nissan facility, sharing line-side production areas.

The plant has been recognised globally as one of the most efficient manufacturing plants in Europe and a cornerstone of Nissans manufacturing worldwide. It is currently preparing for introduction of four new models over the next two years: production of electric vehicle LEAF will begin early 2013, then replacement for Note based on the INVITATION concept, a Qashqai replacement, and a new medium hatchback in 2014. Line 1 introduced a third shift in 2009 and Line 2 will follow suit in 2013, meaning the entire plant will be running as a 24-hour operation for the first time in its 26-year history.

During the visit, you will be taken on a comprehensive tour of this award-winning facility by a member of the Nissan team. You will be able to see first hand how the company has applied Lean and other continuous improvement practices.

Visit in 60 seconds / Awards

Culture and Philosphy … Kaizen … Five S … SOPs … TPM … Visual Management … Staff development and communication

Visit agenda

09:00 Arrival & Coffee
Welcome & Introductions
Nissan Background & Philosophy
Kaizen
Five S
Production Tour
Tour Review & Lunch
PLM (Nissan version of TPM)
Questions & Answers
16:15 Close

Lean Management System – LEVEL 1 – Japan Study Tour

7 – 15 October 2023

Due to new restrictions we can advise on flights but not book on your behalf, pricing has been adjusted accordingly.

Join the leading Lean Training Programme in Japan this November for an experience of a lifetime.

We are proud to offer you this unique opportunity to gain practical knowledge and experience studying with Toyota gurus for one whole week in Japan.

The Lean Management System study tour covers a comprehensive view of Lean leadership and the Lean Production System. The tour provides you with an opportunity to study in Toyota’s own training centre with direct access to Toyota trainers and Toyota  production facilities.

This is a once in a lifetime opportunity to boost your leadership and management skills by learning from the very best in the world. You will also obtain your Certificate directly from Toyota. We have created a study week that combines intense learning with both fun and cultural immersion!

Understand Why and How to use LEAN

This Study Tour will provide you with a deep understanding of how to make the best use of Lean. This is a unique opportunity to visit Japan, Toyota, and some of their suppliers to train in Lean through seminars, Gemba visits, and participating in practical training at Toyota’s own training facility. The objective is to dig deep into the WHAT, WHY and HOW of Lean Thinking. What are the elements needed to run a successful Lean system? Why is it so popular in current thinking and How can it influence your own organization and support growth.

By understanding  the whole lean management system you will get an insight into what these leading Japanese companies are doing to compete in today’s fast changing environment.

You will learn to identify the tools and elements of Lean Methodology that can be applied to your own business to support profitable growth. The week in Japan will also provide an insight into Japanese culture and values.

Study Tour Package Includes:

  • Workshops and seminars
  • Study visits
  • Hotel Accommodation for the entire duration of the study visit
  • Local transfers in Japan
  • Full board Sunday – Friday
  • Farewell dinner

Costs & To Book

  • £6,150 plus VAT, due to new restrictions we can advise on flights but not book on your behalf, pricing has been adjusted accordingly.
  • Onsite Host Companies: 10% Discount on all Bookings
  • Group Discount: 10% Discount on 4 or more places

Need Help or Advice?

To book or for more Information:

For full terms and conditions and for details of our Company Insurance Policy please do contact us.

Any questions  regarding the training, the travel to or within Japan – please do give us a call on +44 (0) 23 9246 8978.

The study tour is being delivered by SA Partners LLP and Onsite Insights in partnership with C2U Group.

The training week will provide an invaluable insight into lean thinking. You will see it in action at Toyota and other leading-edge companies, where it originated and has matured over the last 100 years.

Learn the original thinking directly from former senior executives at Gifu Autobody, a Toyota-owned minivan manufacturer.  The Japanese sensei’s

(guru’s) will only teach based on real experience.

Time will be divided between the classroom, Gemba and practical workshops. The tour starts in the Nagoya region and ends in Tokyo, going from countryside to one of the largest cities in the world.

Day 1
Departure Europe

We depart from Europe and fly to Nagoya, Japan.

Day 2
Arrival and Tour Opening

Pick up/arrival in Nagoya and since it is a Sunday, we will take the opportunity to recover from jet lag and relax after the long flight by visiting the Toyota Commemorative Museum of Industry and Technology where we also will have lunch. In the museum we can follow the Japanese industrial history from looms to robotics. After the visit we take the bus to travel to the destination of
the day, Kakamigahara, where we will stay until Friday. The day ends
with a common dinner and introduction of the week.

Day 3
Classroom Training

The first day of training introduces the Production System by our host for the week. A Japanese senior manager will lead us through Toyota Production System from a manager perspective. From values, mindset to specific tools and methods. This session will prepare the group in what we can expect from the study visits, from the practice and from the following sessions. Your overall
picture of the production system will be confirmed or completed. In the afternoon we go for a first study visit, guided by our sensei. Q&A.
Group dinner will follow.

Day 4
Plant Tour and more Training

Next day, we continue to dig deeper into aspects of the production system and the Toyota way of managing and leading. How are all the puzzle pieces connected? How is Kaizen work organized and performed? Etc. After lunch, we go for another study visit and if time allows, we will also end with a visit to a traditional knife maker. Group dinner will follow.

Day 5
Training

The fifth day we spend in the Training Center where Toyota train their own people. We will increase our knowledge of Kanban when the group take part in a Kanban Role Play and we will train in how to perform a productivity improvement task following the Toyota methods. Group dinner will follow.

Day 6
Study Visit and further Training

The sixth day will start with a study visit before spending the rest of the day with a final Q&A and concluding the learnings for the week. Presentation by all participants. Followed by our group dinner.

Day 7
Conclusion

The last day ends with a study visit. We do final reflections before we board the bullet train that will take us to Tokyo. Free evening in Tokyo.

Day 8
Sightseeing Day in Tokyo

You will end the tour with a Free day in Tokyo where we will support you with travel advice and sightseeing recommendations. This will be followed up by a team farewell dinner.

Day 9
Departure from Tokyo

We have an extensive network of world class companies and for more than 10 years have been bringing managers to Japan. Our host sites embody World Class Manufacturing and include:

  • Toyota Motors
  • Denso
  • Calbee Foods
  • Asahi Breweries
  • Sekisui Heim
  • Gifu Autobody
  • Nissan Motors
  • Ishii Food Corp.
  • Asahi Motors
  • Mitsubishi Electric
  • Mazak
  • Pfizer
  • UD Trucks
  • Honda
  • Yamaha Marine
  • Mizawa Home
  • Suzuki
  • Isuzu Tokai

To find out more, you can email Ailsa Carson.

From Control to Collaboration – discover the new era of Digital Process Management

Join us for a look into how digital process management platforms can help organisations improve by creating clear and sophisticated process maps, real-time feedback & collaboration, optimizing processes; eliminating and removing waste and bottlenecks; driving standardization and continuous improvement; and encouraging collaboration.

We are all aware of the benefits of process mapping in relation to:

  • Visualising process flow
  • Identifying improvements and efficiencies
  • Understanding interactions and handoffs
  • Managing systems of work
  • Problem solving
  • Governance

During the webinar we will share how deploying a digital solution could revolutionise your process mapping and support you on your journey to Enterprise Excellence.

We will share the benefits and steps required to deploy Nintex Process Mapping, and provide guidance on how you can prepare your organisation to embrace this new era.

Onsite Insights visit to Vale

The Vale Clydach Refinery located near Swansea in South Wales, is one of Europe’s largest nickel refineries, producing high purity nickel pellet and powder products for specialist applications such as high nickel alloys, batteries, nickel plating and automotive components. They supply over 280 customers in over 30 countries worldwide (Europe, Asia and USA). Their Continuous Improvement (CI) approach has been based around specific tools: Standard Work, 5S, TPM, OEE, QCO and Six Sigma.

Winner of the prestigious Shingo silver medallion in 2014.

Continuous Improvement Journey to Shingo Silver medallion win
__________________________________________________

The site has been on a CI & Operational Excellence journey since 2008 and are proud of their achievements. Employees have been trained in CI tools such as problem solving and are encouraged to apply this learning in their work team. Key to their success has been engaging their employees to contribute improvement ideas and participate in their implementation. The visit will be an opportunity for them to share these experiences and what they have learnt along the way, through to being awarded the Shingo Silver medallion for Operational Excellence in January 2014.

Corporate Social Responsibility
_____________________________

The Clydach Refinery is justly proud of their environmental record. In 2014 99.9% of all waste has been diverted from landfill, with 77% re-used or recycled. With a 100 year history, it is important to us that we maintain good Community relations. This visit will focus on the improvements we have made and what we do to contribute and engage with our Community.

Visual Management – ‘Yellow Boards’
________________________________

Throughout Clydach Refinery, Continuous Improvement “Yellow Boards” are used to:

– Cascade Refinery strategy into meaningful activities for each work team.

– Track KPI’s and action plans.

– Action important issues, escalating items where appropriate.

– Enhance communication within team, and allow employees to provide feedback.

– Cascade expectations around the behaviours needed to sustain our CI culture.

– Recognise team success.

They will share the process with you and during a tour of the Refiner you will have the opportunity to see the Yellow Boards in practice

Visit in 60 seconds / Awards

World Class Manufacturing … Lean Manufacturing … Engagement & Behaviours … Sustainability & Environment … Shingo Winner

Visit agenda

09.45: Arrival & refreshments
10.00: Welcome & introductions
10.30: Overview of the Refinery and our CI Journey
11.15: Refreshment Break
11.30: Corporate Social responsibility
12.30:Lunch
13.15: Site Tour
14.45: Questions & Answers session
15.30: Close & Depart

Intro to SHINGO Workshop

People are the only organisational asset with and infinite ability to increase in value’ The Shingo Institute.

Join us for this virtual workshop to discover why so many of the world’s leading organisations are embracing Shingo and the Shingo Model for Enterprise Excellence.

The Shingo Model is a proven philosophy and framework to move organisations towards sustainable ideal results.

In this half workshop we will introduce the origin and core philosophy behind the Shingo Model. We will review the process of challenging for a Shingo Prize and review what Shingo examiners look for.

We will hear from companies who have been successful in achieving Shingo recognition, but more importantly have achieved significantly improved business performance and improved their sites standing with their corporate stakeholders.

The workshop will provide ample opportunities for Q&A and the sharing of experience.

Learning Objectives

  • Understand why successful companies are using Shingo.
  • What it can do for your organisation and how it can support growth.
  • Understanding of the Shingo Model and Behaviours.

Who is this for?

Senior Managers, Operational Directors

Why Attend?

It will help you:

  • Understand the benefits to your organsiation of Shingo, and how it can support and drive organisational transformation.
  • Understand how Shingo provides a more sustainable model than traditional TPS & WCM as it focuses on Behaviours

Organisations who have adopted the Shingo principles, have seen an increased level of success in areas such as Costs (increased revenue, reduced inventory, reduced lead times etc), Safety & Quality ( zero lost time for accidents, reduction in scrap, defects and non-conformance), On Time in Full & New Product Introduction (increases in OTIF by as much as 95%  & NPI up to 100%).

More benefits of implementing Shingo can be found in our Shingo section.

graph showing 100% accomplished and 33% outstanding for the SHingo Discover Enterprise Excellence workshopcourse delvery

What have attendee’s thought of the Shingo Discover Excellence Workshop?

Attendee’s of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.

  • 100% of all attendees rate our delivery as ‘Accomplished’.
  • 33% rate our delivery as Outstanding
  • 98% would recommend this course to a colleague

“Very good, enjoyed the course, looking forward to working on this in the future.”

“Very beneficial, thank you! Filled a gap in my understanding.”

“Challenging and excellent workshop, food for thought.”

A sample of companies who have attended the workshops:

 

Some of our Shingo Discover Excellence clients

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops

Intro to SHINGO Workshop

People are the only organisational asset with and infinite ability to increase in value’ The Shingo Institute.

Join us for this virtual workshop to discover why so many of the world’s leading organisations are embracing Shingo and the Shingo Model for Enterprise Excellence.

The Shingo Model is a proven philosophy and framework to move organisations towards sustainable ideal results.

In this half workshop we will introduce the origin and core philosophy behind the Shingo Model. We will review the process of challenging for a Shingo Prize and review what Shingo examiners look for.

We will hear from companies who have been successful in achieving Shingo recognition, but more importantly have achieved significantly improved business performance and improved their sites standing with their corporate stakeholders.

The workshop will provide ample opportunities for Q&A and the sharing of experience.

Learning Objectives

  • Understand why successful companies are using Shingo.
  • What it can do for your organisation and how it can support growth.
  • Understanding of the Shingo Model and Behaviours.

Who is this for?

Senior Managers, Operational Directors

Why Attend?

It will help you:

  • Understand the benefits to your organsiation of Shingo, and how it can support and drive organisational transformation.
  • Understand how Shingo provides a more sustainable model than traditional TPS & WCM as it focuses on Behaviours

Organisations who have adopted the Shingo principles, have seen an increased level of success in areas such as Costs (increased revenue, reduced inventory, reduced lead times etc), Safety & Quality ( zero lost time for accidents, reduction in scrap, defects and non-conformance), On Time in Full & New Product Introduction (increases in OTIF by as much as 95%  & NPI up to 100%).

More benefits of implementing Shingo can be found in our Shingo section.

graph showing 100% accomplished and 33% outstanding for the SHingo Discover Enterprise Excellence workshopcourse delvery

What have attendee’s thought of the Shingo Discover Excellence Workshop?

Attendee’s of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.

  • 100% of all attendees rate our delivery as ‘Accomplished’.
  • 33% rate our delivery as Outstanding
  • 98% would recommend this course to a colleague

“Very good, enjoyed the course, looking forward to working on this in the future.”

“Very beneficial, thank you! Filled a gap in my understanding.”

“Challenging and excellent workshop, food for thought.”

A sample of companies who have attended the workshops:

 

Some of our Shingo Discover Excellence clients

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops

Intro to SHINGO Workshop

People are the only organisational asset with an infinite ability to increase in value’ The Shingo Institute.

Join us for this virtual workshop to discover why so many of the world’s leading organisations are embracing Shingo and the Shingo Model for Enterprise Excellence.

The Shingo Model is a proven philosophy and framework to move organisations towards sustainable ideal results.

In this half workshop we will introduce the origin and core philosophy behind the Shingo Model. We will review the process of challenging for a Shingo Prize and review what Shingo examiners look for.

We will hear from companies who have been successful in achieving Shingo recognition, but more importantly have achieved significantly improved business performance and improved their sites standing with their corporate stakeholders.

The workshop will provide ample opportunities for Q&A and the sharing of experience.

Learning Objectives

  • Understand why successful companies are using Shingo.
  • What it can do for your organisation and how it can support growth.
  • Understanding of the Shingo Model and Behaviours.

Who is this for?

Senior Managers, Operational Directors

Why Attend?

It will help you:

  • Understand the benefits to your organsiation of Shingo, and how it can support and drive organisational transformation.
  • Understand how Shingo provides a more sustainable model than traditional TPS & WCM as it focuses on Behaviours

Organisations who have adopted the Shingo principles, have seen an increased level of success in areas such as Costs (increased revenue, reduced inventory, reduced lead times etc), Safety & Quality ( zero lost time for accidents, reduction in scrap, defects and non-conformance), On Time in Full & New Product Introduction (increases in OTIF by as much as 95%  & NPI up to 100%).

More benefits of implementing Shingo can be found in our Shingo section.

graph showing 100% accomplished and 33% outstanding for the SHingo Discover Enterprise Excellence workshopcourse delvery

What have attendee’s thought of the Shingo Discover Excellence Workshop?

Attendee’s of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.

  • 100% of all attendees rate our delivery as ‘Accomplished’.
  • 33% rate our delivery as Outstanding
  • 98% would recommend this course to a colleague

“Very good, enjoyed the course, looking forward to working on this in the future.”

“Very beneficial, thank you! Filled a gap in my understanding.”

“Challenging and excellent workshop, food for thought.”

A sample of companies who have attended the workshops:

 

Some of our Shingo Discover Excellence clients

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops

Intro to SHINGO Workshop

People are the only organisational asset with and infinite ability to increase in value’ The Shingo Institute.

Join us for this virtual workshop to discover why so many of the world’s leading organisations are embracing Shingo and the Shingo Model for Enterprise Excellence.

The Shingo Model is a proven philosophy and framework to move organisations towards sustainable ideal results.

In this half workshop we will introduce the origin and core philosophy behind the Shingo Model. We will review the process of challenging for a Shingo Prize and review what Shingo examiners look for.

We will hear from companies who have been successful in achieving Shingo recognition, but more importantly have achieved significantly improved business performance and improved their sites standing with their corporate stakeholders.

The workshop will provide ample opportunities for Q&A and the sharing of experience.

Learning Objectives

  • Understand why successful companies are using Shingo.
  • What it can do for your organisation and how it can support growth.
  • Understanding of the Shingo Model and Behaviours.

Who is this for?

Senior Managers, Operational Directors

Why Attend?

It will help you:

  • Understand the benefits to your organsiation of Shingo, and how it can support and drive organisational transformation.
  • Understand how Shingo provides a more sustainable model than traditional TPS & WCM as it focuses on Behaviours

Organisations who have adopted the Shingo principles, have seen an increased level of success in areas such as Costs (increased revenue, reduced inventory, reduced lead times etc), Safety & Quality ( zero lost time for accidents, reduction in scrap, defects and non-conformance), On Time in Full & New Product Introduction (increases in OTIF by as much as 95%  & NPI up to 100%).

More benefits of implementing Shingo can be found in our Shingo section.

graph showing 100% accomplished and 33% outstanding for the SHingo Discover Enterprise Excellence workshopcourse delvery

What have attendee’s thought of the Shingo Discover Excellence Workshop?

Attendee’s of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.

  • 100% of all attendees rate our delivery as ‘Accomplished’.
  • 33% rate our delivery as Outstanding
  • 98% would recommend this course to a colleague

“Very good, enjoyed the course, looking forward to working on this in the future.”

“Very beneficial, thank you! Filled a gap in my understanding.”

“Challenging and excellent workshop, food for thought.”

A sample of companies who have attended the workshops:

 

Some of our Shingo Discover Excellence clients

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops

Building your own Training Academy

Creating sustainable enterprise excellence requires an organisation to build capability to both lead change and actively participate in improvement. By investing in your people, you are investing not just in driving continuous improvement activity today, but enabling a sustainable platform for culture change long into the future. But in order to unlock this potential, companies need to look beyond simply sending people on courses and expecting transformational results. A long-term investment in development programmes that engage the hearts; minds and hands of those involved is critical.

This webinar will provide a holistic and sustainable view of how you can build an academy that delivers results:

We will cover:

  • Why building both Continuous Improvement and Leadership skills is critical to sustainable transformation
  • The foundations of a Continuous Improvement Academy – key elements that will enable sustainable continuous improvement and deliver results
  • How you can ensure training in all its forms is impactful and meaningful
  • How to develop a roadmap and put in place governance to ensure the Academy delivers a Return on Investment.

Onsite Insights visit to Owen Mumford

Owen Mumford is a global leader in medical device design and manufacture, leading innovation in this space and delivering medical device solutions that respond to customer and market needs.

Now in our 70th year having collaborated with pharmaceutical, biotechnology and diagnostic companies, medical distributors, healthcare professionals and patients. Through this well-established network we deliver the highest levels of safety, comfort and accuracy in the treatment and diagnosis of chronic diseases such as rheumatoid arthritis, diabetes and multiple sclerosis.

Lean Deployment
________________________

The story of lean deployment within Owen Mumford. The successes, failures and lessons learned during our lean journey.

Centres of Excellence
__________________

Operation strategy deployment and various approaches taken by each node within the manufacturing network.

Leader and Management Programme
_________________

An overview of Owen Mumfords Leader and Management Programme, why it was needed, how it was deployed and what it has and will continue to deliver.

Visit in 60 seconds / Awards

Lean Deployment … Centres of Excellence … Leader and Management Programme …

Visit agenda

10.00: Arrival & welcome
10.30: Lean Deployment
11.30: Site Tour (Gemba)
12.30: Lunch
13.00: Centres of Excellence
13.45: Leader & Management Programme
14.30: Feedback
15.00: Close & Depart

Onsite Insights visit to Happy

Happy is a multi-award-winning company, In 2022 Happy was voted in the top 2 in the UK and the top 15 in Europe in the Great Place to Work awards, small business section. A training company based in Aldgate, central London, Happy employs just 22 people but has won widespread recognition for its unique approach.

The core principle at Happy is that people work best when they feel good about themselves. The main purpose of the company management is to create a framework where people do indeed feel good about themselves. The result is a people-focused business that has won a plethora of prestigious awards (see below). The business benefits of this approach are clear, and the company has a waiting list of over 2000 people for the next job vacancy!

Creating a great place to work
________________________

What makes a great place to work? Involving visitors, Happy will reveal key principles and specific steps to take to make your workplace one that people will really want to work in. Recognise how to create a blame-free environment and identify the key principle for management focus.

Great customer service
__________________

The first principle of great customer service is: Treat your customers as you would want to be treated. The visit will involve the audience in bringing together great and poor customer service experiences and lead to practical steps you can take. You will recognise what differentiates great service from normal service and identify key steps to help your organisation to improve.

Positive social impact
_________________

Discover ways to develop the social effect of your organisations work on employees and the wider community.

Visit in 60 seconds / Awards

Lean…Continuous Improvement…Improvement Projects…Design-Led Manufacturing…Visual Management…Five S…Building CI capability

Visit agenda

Unit 1  10:00 – 12:30

  • Creating joy at work through empowerment
  • Ownership and Transparency
  • How we aim to deliver customer delight (and measure it)

Unit 2   13:15 – 15:00

  • Recruitment and selection
  • Snapshots and peer review (what we do instead of appraisals)
  • Creating joy in life as well as work

Onsite Insights visit to Happy

Happy is a multi-award-winning company, In 2022 Happy was voted in the top 2 in the UK and the top 15 in Europe in the Great Place to Work awards, small business section. A training company based in Aldgate, central London, Happy employs just 22 people but has won widespread recognition for its unique approach.

The core principle at Happy is that people work best when they feel good about themselves. The main purpose of the company management is to create a framework where people do indeed feel good about themselves. The result is a people-focused business that has won a plethora of prestigious awards (see below). The business benefits of this approach are clear, and the company has a waiting list of over 2000 people for the next job vacancy!

Creating a great place to work
________________________

What makes a great place to work? Involving visitors, Happy will reveal key principles and specific steps to take to make your workplace one that people will really want to work in. Recognise how to create a blame-free environment and identify the key principle for management focus.

Great customer service
__________________

The first principle of great customer service is: Treat your customers as you would want to be treated. The visit will involve the audience in bringing together great and poor customer service experiences and lead to practical steps you can take. You will recognise what differentiates great service from normal service and identify key steps to help your organisation to improve.

Positive social impact
_________________

Discover ways to develop the social effect of your organisations work on employees and the wider community.

Visit in 60 seconds / Awards

Lean…Continuous Improvement…Improvement Projects…Design-Led Manufacturing…Visual Management…Five S…Building CI capability

Visit agenda

Unit 1  10:00 – 12:30

  • Creating joy at work through empowerment
  • Ownership and Transparency
  • How we aim to deliver customer delight (and measure it)

Unit 2   13:15 – 15:00

  • Recruitment and selection
  • Snapshots and peer review (what we do instead of appraisals)
  • Creating joy in life as well as work

Onsite Insights visit to Happy (Virtual)

Happy is a multi-award-winning company, In 2022 Happy was voted in the top 2 in the UK and the top 15 in Europe in the Great Place to Work awards, small business section. A training company based in Aldgate, central London, Happy employs just 22 people but has won widespread recognition for its unique approach.

The core principle at Happy is that people work best when they feel good about themselves. The main purpose of the company management is to create a framework where people do indeed feel good about themselves. The result is a people-focused business that has won a plethora of prestigious awards (see below). The business benefits of this approach are clear, and the company has a waiting list of over 2000 people for the next job vacancy!

You will be engaging with Nicky (One of our senior Facilitators and Leaders) and each other throughout and, we want to see and hear you, so please be prepared to share video and audio. Join us from your own internet-connected device, preferably a laptop or desktop computer rather than a phone or tablet. One person, one device. Join us from a quiet place, which is not shared with other participants on the session.

You do not need any specialist software or to have used Zoom before. The link above is all you need. If it’s your first time, there’s a widget to download to your device at the start so allow a few minutes for this.
Video – have your webcam on, we want to connect with you (Please don’t worry about how you look or the state of your background, we are all working with what is possible right now rather than what might be perfect!).
Audio –For the best sound use a headset with microphone and a USB connection but your mobile phone headphones plugged into your device audio work really well too. If you don’t have either of these them you can use the sound on your device but you will need to be somewhere quiet!
Notetaking – have a pen and paper handy so you can take notes.
Please don’t plan any other remote meetings in between the two session, it can be intense being online and we’d love you to be fresh for this learning and to get the most from it.

Visit in 60 seconds / Awards

Lean…Continuous Improvement…Improvement Projects…Design-Led Manufacturing…Visual Management…Five S…Building CI capability

Visit agenda

Unit 1 10:00 – 12:00
• Creating joy at work through
empowerment
• Ownership and Transparency
• How we aim to deliver customer delight
(and measure it)
Unit 2 Self Guided Activity
• you will be provided with background
information and exercises to do and
videos of our Chief Happiness Officer
explaining the ethos of the company
Unit 3 13:30 – 15:00
• Recruitment and selection
• Snapshots and peer review (what we do
instead of appraisals)
• Creating joy in life as well as work

Onsite Insights visit to Morgan Furniture

Morgan Furniture is a wholly British, design orientated, business making seating and tables for the contract market from its dedicated 4500m2 factory in Hampshire. It is a family-owned business.

At Morgan we believe the design and manufacture of truly original, high-quality furniture is the result of passion, care, design integrity, experience, craftsmanship and an unfaltering dedication to quality. This commitment could not be realised without fully integrating the design and manufacturing processes. At our factory and studio in Hampshire we start the process with trees and finish with beautifully crafted chairs.

Lean & Continuous Improvement

Our journey in Lean and Continuous Improvement began over 20 years ago and similar to many organisations the path has not always been straight. We have re-focused the activity in recent years to build capability across the whole organisation; we have begun development of our own Lean Academy and will share with visitors how this has worked and is delivering results.  We have embraced all of the key Lean tools and are proud of the team’s improvement initiatives. We will share with visitors on the site tour the visual management that we use to support strategy deployment and improvement projects.

Improvement Projects

Our improvement projects are owned and embraced by each of our team members.  On
the visit we will share with you how we support and celebrate these as part of our journey to excellence. You will also see how we have created ownership of Five S and improvement in every area of both the factory and operations.

Design-Led Manufacturing

Our products are bespoke and hand crafted.  Our clients include both international hospitality, workplace, healthcare and cruise organisations.  We will share with visitors how we embrace our core  value of being ‘Design-Led within our manufacturing process.

Visit in 60 seconds / Awards

Lean…Continuous Improvement…Improvement Projects…Design-Led Manufacturing…Visual Management…Five S…Building CI capability

Visit agenda

10.00  Welcome & Introductions

10.30 Our Lean & CI Journey & Engaging our team

11.30  Site Tour (Gemba)​

12.30 Lunch

13.00 Improvement Projects

  • Including Visual Management; Five S; Building CI Capability​

14.00 Close & Depart

Onsite Insights visit to Morgan Furniture

Morgan Furniture is a wholly British, design orientated, business making seating and tables for the contract market from its dedicated 4500m2 factory in Hampshire. It is a family-owned business.

At Morgan we believe the design and manufacture of truly original, high-quality furniture is the result of passion, care, design integrity, experience, craftsmanship and an unfaltering dedication to quality. This commitment could not be realised without fully integrating the design and manufacturing processes. At our factory and studio in Hampshire we start the process with trees and finish with beautifully crafted chairs.

Lean & Continuous Improvement

Our journey in Lean and Continuous Improvement began over 20 years ago and similar to many organisations the path has not always been straight. We have re-focused the activity in recent years to build capability across the whole organisation; we have begun development of our own Lean Academy and will share with visitors how this has worked and is delivering results.  We have embraced all of the key Lean tools and are proud of the team’s improvement initiatives. We will share with visitors on the site tour the visual management that we use to support strategy deployment and improvement projects.

Improvement Projects

Our improvement projects are owned and embraced by each of our team members.  On
the visit we will share with you how we support and celebrate these as part of our journey to excellence. You will also see how we have created ownership of Five S and improvement in every area of both the factory and operations.

Design-Led Manufacturing

Our products are bespoke and hand crafted.  Our clients include both international hospitality, workplace, healthcare and cruise organisations.  We will share with visitors how we embrace our core  value of being ‘Design-Led within our manufacturing process.

Visit in 60 seconds / Awards

Lean…Continuous Improvement…Improvement Projects…Design-Led Manufacturing…Visual Management…Five S…Building CI capability

Visit agenda

10.00  Welcome & Introductions

10.30 Our Lean & CI Journey & Engaging our team

11.30  Site Tour (Gemba)​

12.30 Lunch

13.00 Improvement Projects

  • Including Visual Management; Five S; Building CI Capability​

14.00 Close & Depart

Onsite Insights visit to Worldwide Fruit

As our name implies, we are an international fruit marketing and distribution Company. We source products globally, from over 1000 growers worldwide ensuring continuity of supply 365 days of the year.

Established in January 2000, we are an award winning business supplying top quality fruit to the UK’s leading supermarkets. Specialising in apples, pears and avocados and with offices in Spalding, Lincolnshire and Whitstable, Kent, we employ 452 people and have a turnover of over £220 million per annum.

Product is sourced from top quality suppliers in the UK, New Zealand, South America, South Africa, USA and Europe. Our Packhouse at Spalding handles 4.4 million cases per annum which equates to 52.8 million packs.

We truly believe our employees are our greatest asset and are proud to have been awarded the Investors In People Gold Award, FPC Best Place to Work
Award and we have S A Partners Gold Accreditation.

Our four Company values were chosen in consultation with our people and they chose – Passion – Quality – Innovation – Together. Our Company mission is to be “Customers First Choice”. With the introduction of a coaching culture and the development of a lean production system,
continuous improvement is how we do business.

Visit in 60 seconds / Awards

Process Control…Flow…Visual Management…Strategy & Deployment…Communication Boards…Problem Solving Activities

Visit agenda

10.00  Arrival & Welcome

10.30 Lean & CI Journey

11.00  Factory Tour (Gemba)

12.30 Lunch

13.30 Overview on Ent Ex System and Annual Objectives

13.45 Ohno Circle Exercise (at the Gemba)

14.30 Feedback

15.00 Q&A and Close

Onsite Insights visit to Worldwide Fruit

As our name implies, we are an international fruit marketing and distribution Company. We source products globally, from over 1000 growers worldwide ensuring continuity of supply 365 days of the year.

Established in January 2000, we are an award winning business supplying top quality fruit to the UK’s leading supermarkets. Specialising in apples, pears and avocados and with offices in Spalding, Lincolnshire and Whitstable, Kent, we employ 452 people and have a turnover of over £220 million per annum.

Product is sourced from top quality suppliers in the UK, New Zealand, South America, South Africa, USA and Europe. Our Packhouse at Spalding handles 4.4 million cases per annum which equates to 52.8 million packs.

We truly believe our employees are our greatest asset and are proud to have been awarded the Investors In People Gold Award, FPC Best Place to Work
Award and we have S A Partners Gold Accreditation.

Our four Company values were chosen in consultation with our people and they chose – Passion – Quality – Innovation – Together. Our Company mission is to be “Customers First Choice”. With the introduction of a coaching culture and the development of a lean production system,
continuous improvement is how we do business.

Visit in 60 seconds / Awards

Process Control…Flow…Visual Management…Strategy & Deployment…Communication Boards…Problem Solving Activities

Visit agenda

10.00  Arrival & Welcome

10.30 Lean & CI Journey

11.00  Factory Tour (Gemba)

12.30 Lunch

13.30 Overview on Ent Ex System and Annual Objectives

13.45 Ohno Circle Exercise (at the Gemba)

14.30 Feedback

15.00 Q&A and Close

Onsite Insights visit to Heimbach UK

Heimbach is a global supplier of products for the Paper Industry. With a legacy dating back to 1811, the company now employs 1400 people across the world. The site in Manchester is part of the forming fabrics division, supplying high-value quality-driven fabrics for use in paper manufacture. The Manchester site employs 95 people and is a centre for product development and manufacture.

Lean & Continuous Improvement
__________________________

Heimbach can be defined as a make-to-order and versatile manufacturing company. There are eight weaving looms that are up to 14.6 metres wide. Each fabric made is a bespoke endless belt and filter medium which is suited to the particular paper machine it clothes.

Heimbach will share with visitors the tools and techniques that they have introduced to:

– Improve employee engagement
– Improve Quality, Delivery and Reliability
– Control quality costs
– Improve productivity
– Drive continuous improvement throughout the organisation
– Train & Develop employees

Each of these activities has been introduced whilst maintaining a focus on customer needs and demands. Their aim is to deliver right first time, consistently and every time.

Visit in 60 seconds / Awards

Lean Manufacturing…Continous Improvement…Culture…Employee Engagement…Visual Management…Right First Time…Rapid Changeovers…Quality…Staff Training…Productivity Improvements …Five S…Kanban…Visual Management

Visit agenda

09.30  Arrival & Welcome

10.00 Overview of Heimbach

10.30 Heimbach’s Lean & CI Journey

11.30 Gemba (Site Tour)

12.30 Lunch

13.00 CI Projects at Heimbach

13.30 Employee Engagement & Training

14.00 Question & Answer Session

15.00 Close & Depart

Onsite Insights visit to BAE Systems

BAE Systems in Rochester, Kent is home to the organisations Electronic Systems Division. This site has been designing, manufacturing and supporting aerospace and avionics products for more than 70 years. Electronic Systems spans the commercial and defence electronics markets with a broad portfolio of missioncritical electronic systems, including flight and engine controls, electronic warfare and night vision systems; surveillance and reconnaissance sensors; secure networked communications equipment, and power and energy management systems. Their customers include the US and UK Defence Forces as well as an increasingly broad spectrum of commercial clients both in the UK and around the world.

Lean Manufacturing
__________________

BAE’s lean transformation has embraced many of the lean six sigma concepts, tools and behaviours. On the visit they will share with visitors their journey which has enabled them to transform how they operate, reduce costs and waste.

Design for Manufacture (DFM) Prototyping & 3D Printing
_________________________________________________

DFM and the use of 3D printing has allowed BAE Systems to reduce their New Product Development time down by 50%. This visit will provide an overview of the DFM process and also their approach to prototyping and 3D printing.

Culture of Change, BIT and the Shingo Journey
_________________________________________

Just over five years ago, the site recognise that for it to survive it needed to change its employees mindsets. This led to a focus on the culture and a commitment to innovation and best practice which has culminated in the application for the Shingo Prize — The Shingo Prize is generally accepted as the world’s leading award for Operational Excellence.

Visit in 60 seconds / Awards

Lean tools & techniques…World class manufacturing…DFM Prototyping…Supply chain management and integration…Company culture…3D Printing

Visit agenda

08.30  Arrival & Security

09.00 Welcome Refreshments

09.30 Facility Tour & SImulation

11.30 DFx & Innovation

12.15 Networking Lunch

13.00 DFx/ Prototyping & 3D Printing

13.45 Sustaining Lean/One Big Thing

14.45 Interactive workshop

15.30 Feedback

16.00 Close

Onsite Insights visit to Princes Foods

Princes Foods is one of the worlds leading supplier of food and drink products. With a
diverse portfolio of products including many household names, the company supplies
to major supermarkets across the world. Owned by the Mitsubishi Group since 1989
the company continues to grow both organically and through acquisition.
Princes Food brands include: Napolina, Flora, Batchelors, Branston, Aqua Pura, Crosse
& Blackwell, Cookeen and Shippams. It’s own branded products are well established
house hold names across the world.
The company’s vision is to be the first choice supplier of food and drink products to all
our retail, wholesale and industrial customers across the UK, Europe and beyond.
They are com-mitted to producing quality branded and customer own brand products
that deliver innovation and convenience to meet changing consumer needs.

Visit in 60 seconds / Awards

Six Sigma…Lean Manufacturing…Visual Management…Quality…Employee Engagement…Just in Time…People & Engagement…Kanban…Process Improvement

Visit agenda

9.30  Arrival & Welcome

09.45 Overview of Princes & Edible Oils

10.15 Engaging people​​

10.40 Refreshment Break

10.50 Site Tour/Taste Panel​​

13.00 Lunch & Networking

13.40 Continuous Improvement & Lean​​

14.00 Review & Feedback

14.30 Close

Sustaining a Culture of Continuous Improvement in HR

Sustaining transformation and embedding a culture of Continuous Improvement in HR requires a system that supports the right behaviours and processes. During this webinar we will share how you can utilize benchmark assessments to measure the maturity of your continuous improvement as well as your transformation programme. The benchmarking assessment will also enable you to develop a roadmap that will deliver the results you seek.

 

Join us to find out how you can sustain continuous improvement and enable you to maintain a culture of continuous improvement.

 

Sustaining continuous improvement requires the development of ideal behaviours. To develop ideal behaviours, you require business systems that support them. We know that the ability to sustain a programme of change is determined by the behaviours and commitment of all the stakeholders, the culture they create and the robustness of the underlying systems. .

 

During this webinar we will share how you can develop and deliver sustainable change.

 

The webinar is led by our experienced Leadership & Coaching team who have supported organisations around the world deliver programs that have made a real difference.

 

Join us to find out more..

LEADING a Culture of CI in HR

If you want to achieve accelerated business results in HR, you have to provide the right leadership, with the right skills to drive improvement. Providing a structured leadership program will enable you to create a culture for successful transformation.

 

Join us to find out how you can empower your internal HR and business leadership to drive a culture of continuous improvement.

 

We know that ideal systems drive ideal behaviours and that sustainable change can only happen if these two things are aligned. We will cover how you can support sustainable change both within HR and your wider organisation.  We know that the ability to sustain a programme of change is determined by the behaviours and commitment of all the stakeholders, the culture they create and the robustness of the underlying systems. .

 

During this webinar we will share how you can develop and govern an effective programme that delivers sustainable results.

 

The webinar is led by our experienced Leadership & Coaching team who have supported organisations around the world deliver programs that have made a real difference.

 

Join us to find out more..

Onsite Insights visit to Double H Nurseries

Double H Nursery grows & supplies flowering houseplants for the major supermarkets such as Marks & Spencer, Sainsbury and Tesco. They have been an accredited Investor in People since 1997 and this reflects their commitment to developing their staff at every level of the business. 

They have been on an ongoing lean journey for over 15 years and have introduced many tools and techniques used in wider manufacturing industries.  They were one of the first companies within their sector to pursue Lean and Best Practice and it has become a way of life within the organization. 

Their focus has been to change the thought process from “we work with dirt, so it will be dirty”, to a culture of continuous and sustained improvement, and a sense of pride in the workplace.

Lean Manufacturing
_______________

We are in the process of Lean Transformation within the horticultural industry. Changing the thought process from – we work with dirt, so it will be dirty, to a culture of continuous and sustained improvement, and a sense of pride in the workplace

Visit in 60 seconds / Awards

Lean Manufacturing … 5S … Kanban … Kaizen … TPM … Visual Management … Skills matrix … Six monthly lean audit … Suggestion board/scheme … Investors in People … Waste reduction … Quality … Environmental impacts … Horticultural industry best practice

Visit agenda

10.00 Arrival & Refreshments
10.30 Welcome & Introductions
10.45 Double H Lean Story
11.45 Site Walk
13.00 Lunch and Networking
13.45 Question and Answers
15.00 Close & Depart

Onsite Insights visit to The Buhler Group

Buhler is a world leader in innovation and delivery of sorting solutions to the global food and non-food processing industries. They design, manufacture and supply optical sorting machines to over 100 countries throughout the world. The machines are used to detect and remove unwanted and blemished material from products such as rice, coffee, nuts, vegetables, etc. They are a low volume, high value, high technology assembly operation utilising modern manufacturing techniques.

Lean Manufacturing
________________

Buhler builds its machines on a production line which operates to a Takt. More than 10 major product types and a range of options are built, tested, packed and dispatched in an integrated, single piece flow system.

Lean Techniques such as shadow boards for tools, the supply of materials using Kanbans, the grouping of material requirements into kits, and the involvement of staff in sustained and continuous improvement are employed.

Visual Management is used in the whole supply chain from product enquiry through to product ordering, manufacture and dispatch, providing all functional areas with a consistent information base. Visual management is also used to track progress against plan, and identify and action variances.

The major drive for Lean Manufacturing is the reduction in throughput times for the factory, where a 50% improvement has already been achieved. There is also an emphasis on high standards in 5S.

People and Leadership
__________________

Buhler has benefited from the introduction of a flat organisational structure, empowering its workforce, teamworking and greatly improved internal communications. More recently Buhler Sortex has begun rolling out competency-based job descriptions and performance appraisals. These changes, their objectives and what has been achieved will be shared with visitors.

Customer Relationship Management and Support
________________________________________

The pre-sales and after-sales performance of Buhler Sortex is delivered through its extensive global sales and service organisation that consists of skilled personnel, state-of-the-art systems (CRM software; remote machine monitoring technologies) and efficient business processes (market analysis, sales lead generation, sales quotation, corrective action processes and so on)

Visit in 60 seconds / Awards

Customer Care … After sales service … Lean Manufacturing … Single piece flow … Shadow Boards for Tools … Kanban … Kaizen Events … OEE … Visual Management … Process Flow … Five S (5S) … Waste reduction … Organisational structure … Teamworking … Communications … Culture change

Visit agenda

10:00 Arrival & Welcome

Safety & Introductions

Buhler SORTEX & Rice 

10:30 Optical Sorting  & Video

10:45

Group 1:Factory Tour & Demo

Group 2:Engagement Presentation by Team Leaders

11:45 Repeat

12:45 Lunch

13:30 Lean Journey (Highlights)

14:00 Industry 4.0 

15:00 Feedback & Close 

Onsite Insights visit to Marshalls

Marshalls is the UK’s leading supplier of concrete and natural stone products for external landscaping. We manufacture products for both commercial and domestic markets, including paving, block paving, kerb and edgings, drainage and water management solutions, protective street furniture, lighting, concrete bricks, masonry, walling and mortar.

The Marshall’s vision is to “Create Better Spaces” and “Futures for everyone”, socially, environmentally and economically.

Marshall’s are 4 years into a Continuous Improvement Journey that has embraced Lean as well as SHINGO principles.  They have deployed and engaged their teams in the delivery or waste reduction projects and seen a significant return on investment; increased engagement and improved productivity. On the visit Marshalls will share their journey and you will get to see some of the individual projects and programmes that have changed the way that they work.

Visit in 60 seconds / Awards

OpEx … Employee Development … Maturity Assessment … Continuous Improvement … Environmental Responsibility

Visit agenda

09:30 Arrival

09:45 Welcome & Introductions

10:00 Business Overview / Who are Marshalls

11:00 The Marshalls Way (OpEx Model)

12:00 Networking Lunch

13:00 Go & See Tour

14:00 LEAD – Employee Development

14.30 Marshalls Maturity Assessment (MMA)

15:00 Feedback Session

15:30 Close

Onsite Insights visit to Marshalls

Marshalls is the UK’s leading supplier of concrete and natural stone products for external landscaping. We manufacture products for both commercial and domestic markets, including paving, block paving, kerb and edgings, drainage and water management solutions, protective street furniture, lighting, concrete bricks, masonry, walling and mortar.

The Marshall’s vision is to “Create Better Spaces” and “Futures for everyone”, socially, environmentally and economically.

Marshall’s are 4 years into a Continuous Improvement Journey that has embraced Lean as well as SHINGO principles.  They have deployed and engaged their teams in the delivery or waste reduction projects and seen a significant return on investment; increased engagement and improved productivity. On the visit Marshalls will share their journey and you will get to see some of the individual projects and programmes that have changed the way that they work.

Visit in 60 seconds / Awards

OpEx … Employee Development … Maturity Assessment … Continuous Improvement … Environmental Responsibility

Visit agenda

09:30 Arrival

09:45 Welcome & Introductions

10:00 Business Overview / Who are Marshalls

11:00 The Marshalls Way (OpEx Model)

12:00 Networking Lunch

13:00 Go & See Tour

14:00 LEAD – Employee Development

14.30 Marshalls Maturity Assessment (MMA)

15:00 Feedback Session

15:30 Close

Onsite Insights visit to Cummins (Daventry)

Cummins is a world leader in the design and manufacture of engines and power generation equipment, including PowerCommand standby and prime power systems. The site also provides single-source warranty, planned maintenance, and round-the-clock emergency service 24 hours a day, seven days a week including back-up power rental through our network of distributors.

At Daventry the plant manufactures automotive engines used in heavy and medium trucks, bus and off highway vehicles. The site also manufactures light duty automotive. More recently the site has also begun manufacture of the power generation systems (Gensets) which are used in a variety of environments including rail, mining, oil and gas and commercial marine.

Manufacturing processes on site include: Machining of blocks, Assembly build, Sub-assembly, Paint, Final Test.

Visit in 60 seconds / Awards

Continuous product flow (Moving Flow Line)Visual Management Problem Solving Boards and CAPA ProcessesFive S / Shadow BoardsStandard Work / SOP’sSuggestion schemePlanned MaintenanceKanban stock controlVariable takt management

Visit agenda

10.00: Arrival & Welcome

  • This is Cummins Daventry
  • CI evolution and where we are today
  • Plant tour
  • Lunch
  • Industry 4.0 Digital Manufacturing
  • Quality 4.0
  • Q&A

15.00: Close & Depart

Onsite Insights visit to Cummins (Daventry)

Cummins is a world leader in the design and manufacture of engines and power generation equipment, including PowerCommand standby and prime power systems. The site also provides single-source warranty, planned maintenance, and round-the-clock emergency service 24 hours a day, seven days a week including back-up power rental through our network of distributors.

At Daventry the plant manufactures automotive engines used in heavy and medium trucks, bus and off highway vehicles. The site also manufactures light duty automotive. More recently the site has also begun manufacture of the power generation systems (Gensets) which are used in a variety of environments including rail, mining, oil and gas and commercial marine.

Manufacturing processes on site include: Machining of blocks, Assembly build, Sub-assembly, Paint, Final Test.

Visit in 60 seconds / Awards

Continuous product flow (Moving Flow Line)Visual Management Problem Solving Boards and CAPA ProcessesFive S / Shadow BoardsStandard Work / SOP’sSuggestion schemePlanned MaintenanceKanban stock controlVariable takt management

Visit agenda

10.00: Arrival & Welcome

  • This is Cummins Daventry
  • CI evolution and where we are today
  • Plant tour
  • Lunch
  • Industry 4.0 Digital Manufacturing
  • Quality 4.0
  • Q&A

15.00: Close & Depart

Onsite Insights visit to Trumpf

TRUMPF has been a Family business since 1923. Innovation and technology leading is important to TRUMPF’s strategy. With nearly 15,000 employees worldwide and revenue over 3.5 billion Euros there is a global manufacturing network, all linked and optimised by SYNCHRO (TRUMPF’s Lean model).

In additional to Laser manufacture, TRUMPF produce Machine tools for cutting and bending materials. Other business fields include Additive manufacturing, Photonic components and Extreme Ultra Violet lasers (used in semiconductor manufacture).

TRUMPF UK Laser Ltd (aka TGBL) is growing and evolving with many new, “sustainable” markets finding applications for Pulsed Laser products, such as components for electric mobility.

TGBL (formerly SPI Lasers) is fully integrated into TRUMPF’s Production network as a Customer and Supplier to other TRUMPF subsidiaries. TGBL also sell directly to non-TRUMPF Customers.

TruPulse nano Products (one of the three Product Value Streams at TGBL) represent high volume Production within the TRUMPF network and have leveraged SYNCHRO methodologies to focus on one piece flow, levelled Production and linked planning triggers to minimise inventory and increase flexibility.

An in-house designed MES system enables structure and transparency to Production status and capacity.

You will see a Production line and workstations designed to eliminate waste and provide transparency. Monitored with simple shopfloor management and complex, deep dive data from MES to optimise and redesign.

The visit will focus on Unit 4 in Southampton. There are two other Production units in Southampton, for other Product line assembly and Fibre Production. There is also a Production site in Rugby, who is both a Customer and Supplier to Southampton Cells.

Visit in 60 seconds / Awards

Lean Manufacturing … One Piece Flow … Visual Management … Just in Time … production planning and linked cells … Kanban … Process Improvement … MES system … Workstation design …Takt

Visit agenda

09.30: Arrival & Welcome

10.00: Overview of TRUMPF Group

10.30: Gemba Production line Tour

11.30: Continuous Improvement & SFM (SYNCHRO)

12.00: Gemba CI in Action

12.30: Lunch

13.00: CI Projects at TRUMPF UK & Target Conditions

14.00: Review & Feedback

14.30: Close & Depart

Onsite Insights visit to Trumpf

TRUMPF has been a Family business since 1923. Innovation and technology leading is important to TRUMPF’s strategy. With nearly 15,000 employees worldwide and revenue over 3.5 billion Euros there is a global manufacturing network, all linked and optimised by SYNCHRO (TRUMPF’s Lean model).

In additional to Laser manufacture, TRUMPF produce Machine tools for cutting and bending materials. Other business fields include Additive manufacturing, Photonic components and Extreme Ultra Violet lasers (used in semiconductor manufacture).

TRUMPF UK Laser Ltd (aka TGBL) is growing and evolving with many new, “sustainable” markets finding applications for Pulsed Laser products, such as components for electric mobility.

TGBL (formerly SPI Lasers) is fully integrated into TRUMPF’s Production network as a Customer and Supplier to other TRUMPF subsidiaries. TGBL also sell directly to non-TRUMPF Customers.

TruPulse nano Products (one of the three Product Value Streams at TGBL) represent high volume Production within the TRUMPF network and have leveraged SYNCHRO methodologies to focus on one piece flow, levelled Production and linked planning triggers to minimise inventory and increase flexibility.

An in-house designed MES system enables structure and transparency to Production status and capacity.

You will see a Production line and workstations designed to eliminate waste and provide transparency. Monitored with simple shopfloor management and complex, deep dive data from MES to optimise and redesign.

The visit will focus on Unit 4 in Southampton. There are two other Production units in Southampton, for other Product line assembly and Fibre Production. There is also a Production site in Rugby, who is both a Customer and Supplier to Southampton Cells.

Visit in 60 seconds / Awards

Lean Manufacturing … One Piece Flow … Visual Management … Just in Time … production planning and linked cells … Kanban … Process Improvement … MES system … Workstation design …Takt

Visit agenda

09.30: Arrival & Welcome

10.00: Overview of TRUMPF Group

10.30: Gemba Production line Tour

11.30: Continuous Improvement & SFM (SYNCHRO)

12.00: Gemba CI in Action

12.30: Lunch

13.00: CI Projects at TRUMPF UK & Target Conditions

14.00: Review & Feedback

14.30: Close & Depart

Empowering a Culture of Continuous Improvement in HR

Empowering business transformation means ensuring effective strategy deployment exists to drive the results desired.  There are a number of strategy deployment approaches that could be adopted. During the webinar we will share with you two approaches – Hoshin Kanri (the X-Matrix) and OKRs (Objectives, Key Results) and how these have been deployed successfully in a range of environments including HR.

 

Join us to find out how you can use strategy deployment to empower your teams.

 

Strategy deployment requires the alignment of Key Result Indicators and Key Behavioural Indicators to be successful. It also requires every person within the organisation to be empowered and this occurs when people feel a personal connection with the strategy and there is clear ownership and accountability.

 

During this webinar we will share how you can develop and deploy a strategy
deployment system that delivers sustainable results.

 

The webinar is led by our experienced Leadership & Coaching team who have supported organisations around the world deliver programs that have made a real difference.

 

Join us to find out more..

Improvement Leader 1C Green Belt

This course has been designed for participants who want to learn, be certified, and apply Lean Green Belt principles in their workplace. Lean Improvement Coach is a great way of learning how to improve product quality, customer service and costs. Participants could already be leadership position, (or looking for career progression) and are having to lead and manage improvement projects in their organisation. Participants will learn about choosing and leading Lean Improvement Coach projects. This training is accredited by the Lean Competency System.

After successful completion of training, you will be able to lead teams with confidence and apply Lean Improvement tools at work. With the ability to train and coach others on the basics of lean Improvement. Be able to select key projects that will make improvements and learn to lead Lean Improvement Coach improvement projects.

Course details

Certification: Lean Improvement Coach Green Belt

Accredited by: Lean Competency System

Entry requirements:  There are no entry requirements.

Exam: Theory exam and Practical assessment

Exam venue: Online portal and on-site activity

Study time: there are 10 modules of 4 hours (plus 30 mins initial intro) .

Key things will you learn during this qualification

  • Understand C.I. principles and behaviours.
  • Clear identification of wasteful activities within a business environment
  • Problem solving. 5 why, PDCA
  • Workplace organisation (5s) and leadership routines
  • The role and responsibilities of leadership to coach and inspire improvement teams.
  • Customer value mapping tools and techniques to identify flow (BPM/ Process mapping)
  • Application and understanding of facilitation and leadership behaviours
  • Introduction into tiered meetings

What is included in your course fee?

  • Lean Improvement Coach Green Belt course
  • Certification through LCS
  • 1 x 1 coaching
  • Learner support from a dedicated team

Who is this qualification for?

Team managers and leaders who want to deliver process level improvements. The course provides the essential process and people skills, so enabling sustainable process improvement.

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops

Improvement Leader 1C Green Belt

This course has been designed for participants who want to learn, be certified, and apply Lean Green Belt principles in their workplace. Lean Improvement Coach is a great way of learning how to improve product quality, customer service and costs. Participants could already be leadership position, (or looking for career progression) and are having to lead and manage improvement projects in their organisation. Participants will learn about choosing and leading Lean Improvement Coach projects. This training is accredited by the Lean Competency System.

After successful completion of training, you will be able to lead teams with confidence and apply Lean Improvement tools at work. With the ability to train and coach others on the basics of lean Improvement. Be able to select key projects that will make improvements and learn to lead Lean Improvement Coach improvement projects.

Course details

Certification: Lean Improvement Coach Green Belt

Accredited by: Lean Competency System

Entry requirements:  There are no entry requirements.

Exam: Theory exam and Practical assessment

Exam venue: Online portal and on-site activity

Study time: there are 10 modules of 4 hours (plus 30 mins initial intro) .

Key things will you learn during this qualification

  • Understand C.I. principles and behaviours.
  • Clear identification of wasteful activities within a business environment
  • Problem solving. 5 why, PDCA
  • Workplace organisation (5s) and leadership routines
  • The role and responsibilities of leadership to coach and inspire improvement teams.
  • Customer value mapping tools and techniques to identify flow (BPM/ Process mapping)
  • Application and understanding of facilitation and leadership behaviours
  • Introduction into tiered meetings

What is included in your course fee?

  • Lean Improvement Coach Green Belt course
  • Certification through LCS
  • 1 x 1 coaching
  • Learner support from a dedicated team

Who is this qualification for?

Team managers and leaders who want to deliver process level improvements. The course provides the essential process and people skills, so enabling sustainable process improvement.

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops

SHINGO Forum Virtual Meet-Up

The Shingo Forum exists to encouraging the sharing of ideas and inspiration between organizations. This virtual networking group meets monthly and includes a guest speaker; interactive workshop and expert facilitation.

There is no cost to join, but to participate you need to have an interest in Continuous Improvement and Enterprise Excellence. If you are interested in registering for the Forum please do email info@shingoforum.org

Join Now

This monthly virtual forum will provide you with a chance to hear from Shingo Facilitators, Examiners and Award-Winners.

  • Benchmarking
  • Sharing ideas & Inspiration
  • Networking (in a fun way – no selling!)
  • Discounts to Best Practice Visits
  • Access to Webinar Recordings & Resources

Guest Speaker: Frank Devine

Hosted By: John Quirke – Shingo Facilitator

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops

SHINGO Forum Virtual Meet-Up

The Shingo Forum exists to encouraging the sharing of ideas and inspiration between organizations. This virtual networking group meets monthly and includes a guest speaker; interactive workshop and expert facilitation.

There is no cost to join, but to participate you need to have an interest in Continuous Improvement and Enterprise Excellence. If you are interested in registering for the Forum please do email info@shingoforum.org

Join Now

This monthly virtual forum will provide you with a chance to hear from Shingo Facilitators, Examiners and Award-Winners.

  • Benchmarking
  • Sharing ideas & Inspiration
  • Networking (in a fun way – no selling!)
  • Discounts to Best Practice Visits
  • Access to Webinar Recordings & Resources

Guest Speakers: Pedro Jimenez, Operational Excellence Manager, Spirax Sarco

Hosted By: John Quirke – Shingo Facilitator

Can’t make this workshop?  Then fill in the form below to get notification of our next planned Shingo workshops