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Services Resources & Testimonials

Below are just some of the client testimonials from the Service sector.

“We’ve introduced SA Partners to our Global Business Services (GBS) Division, covering IT, Financial Shared Services and Digital, to bring Lean and agile principles and methods to these functions. Very impressed with Jeff Williams and his team in implementing the SA Partners methodologies across GBS. It has helped us to clearly set-out our strategy and galvanise our team to focus and execute on the key strategic imperatives.”

Tony Minogue, General Manager, Glanbia Business Services

“S A Partners is a dedicated training provider, who delivers a relevant and fun way of training. S A Partners focus on each individuals learning styles within the group to make everyone involved feel comfortable. All Questions asked where always taken seriously and answered with a helpful response. Our trainer Byron was particularly impressive, Ontic will definitely be using SA Partners in the future.”

Daisy Titmus, Office Manager, Ontic

“Great workshop which was engaging and relevant. A lot of help and guidance from the facilitators which helped us to target areas and identify how best to tackle lean implementation within our organisation”

Dianne Werden, Head Teacher, TAFE NSW SWSi

“This was the most valuable and enjoyable Lean training I have ever attended. Emphasis on business and how lean can support achievement of strategic objectives. Thank you – a great session”.

Simon Porter, Director People and Culture, TAFE SA

“This has been invaluable. I am inspired to find something small that I can work on and gain a quick win and lessons learned before I find something even bigger” .

Karen Horner, Director, TAFE SA

Webinar: Achieving Enterprise Excellence in the Service Sector

This webinar has been developed to support our Service Sector Customers. Using the S A Partners Enterprise Excellence model it will look at how purpose, process and people can be aligned to drive superior customer results and drive efficiencies across the business.

Louis Sylvester from Auckland Council presenting at our Sydney Conference

Lean Toolkit Case Study

This is a case study of the development of a Lean Toolkit for the Horticulture Wales Project, Supply Chain Efficiency Scheme, part of the Rural Development Plan for Wales. The S A Partners team of Dr Toni Whitehead, Dr Donna Samuel and Andy Brunskill  drew up the toolkit which introduced the fundamental principles of lean production.

CI Conference Interview

This is an interview with Rob Mc Gee, Manager Leisure at Auckland Council. Rob’s presentation was one of the highlights at last year’s conference. He told the conference about the Leisure Game plan and the engagement of the team to help deliver this. He talks about the journey from talking about Continuous Improvement, through to widespread implementation.