S A Partners are extremely pleased to announce that our latest book, ‘4+1 Embedding a Culture of Continuous Improvement in Financial Services‘, co written by Chris Butterworth and Dr Morgan L Jones, has been awarded the prestigious Shingo Publication Award for 2019. By design, the Shingo Award represents the highest standard of excellence in the world.
This award recognises and promotes writing that has had a significant impact and advances the body of knowledge regarding operational excellence. The Shingo Institute is most interested in recognising thought leadership.
In this book, the authors combine their seventy years of collective experience in Lean and business improvement to present 5 basic habits to the reader that are easy to learn yet take years to master. A Culture of Continuous Improvement in your organisation will start to develop almost as soon as the habits are applied and continue to mature as they are mastered.
The book presents case studies in two of the world’s leading banking organisations, and demonstrates how the Culture of Continuous Improvement has been applied in real-world situations. The authors also discuss the underlying neuroscience to explain why these habits actually work. This book is an essential read for leaders and business improvement professionals alike.
The updated second edition, with more than 60 additional pages, expands on the learning and shares how to progress the development of the habits through three levels of maturity.