Shingo Training – getting started

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The Shingo Prize is named in honour of Dr. Shigeo Shingo, who was instrumental in developing the Toyota Production System. Dubbed the “Nobel Prize of Manufacturing” by BusinessWeek. The Shingo Prize was established in 1988 at the Jon M. Huntsman School of Business at Utah State University as the benchmark for Enterprise Excellence.

The Shingo prize measures an organisation’s successful establishment of a culture anchored on principles of operational excellence based on the understanding that Enterprise Excellence is much more than the application of lean tools. The Shingo Model™ is not just another initiative; it is a new way of thinking.

In 2013 the Shingo Institute formed a collaborative partnership with S A Partners to bring this knowledge to a wider global audience. Today we have a fully accredited Shingo team that is capable of delivering all six courses, creating Shingo Alumni, developing organisations and assessing Shingo challenges in either English, Spanish or Mandarin.  Since being awarded affiliate trainer status we have run over 150 courses and trained over 1,500 candidates, we supplement our formal Shingo training with half day awareness sessions and the Shingo Forum for organisations interested in pursuing and Enterprise Excellence Journey.

Discover Excellence workshop

Our Courses and Trainers have world class feedback consistently scoring in excess of 90% satisfaction from our customers. We have the capability to create Shingo Alumni and we very proud of four of our customers who have gone on to win Shingo Awards themselves.

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Discover Excellence is the gateway to the other five workshops in the series.

To participate in ‘the middle four’ courses, you must first of all complete the Discover Excellence course.

Participation in the Build Excellence course requires completion of all 5 previous workshop courses.

We would strongly recommend any organisation completing appropriate Shingo Courses if they wish to develop a long term Enterprise Excellence transformation

 

 

Our Shingo courses provide key content for a number of other development programmes we deliver for our customers.

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Organisational Transformation
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Leadership Development
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Systems Excellence Consulting
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Improvement Coach Programmes

The workshops and transformations that occur when people deploy Shingo within their organisation include:

  • Cultural Change – behaviours improve and are aligned to purpose.

  • Employee Engagement increases significantly

  • Improvement is seen across all organisational KPI’s, delivering ideal results.

  • Every person understands how they can contribute to organisational success.

The benefits of a Shingo transformation journey:

  • 55% reduction in lead time

  • 0 lost time injuries

  • 53% reduction in scrap

  • 28% increase OTIF

  • 98.6% supplier OTIF

What our customers say about our virtual Shingo training workshops

The Shingo Forum exists to encouraging the sharing of ideas and inspiration between organizations. This virtual networking group meets monthly and includes a guest speaker; interactive workshop and expert facilitation. To participate you need to have an interest in Continuous Improvement and Enterprise Excellence.

8 of S A Partners’ consultants are apart of The Shingo Institute Alumni. The Shingo Alumni consists of individuals from a wide variety of organizations and industries around the world who have attended the Shingo workshop series. Benefits for Shingo Alumni include:
  • Recognition at a Shingo Awards Gala
  • Discount to Shingo conferences and summits
  • Name and company listed on the Shingo website
  • Shingo Alumni graphic for email signature line

We have contributed greatly to the body of knowledge that support Shingo ourselves through by winning six Shingo publication awards, contributing to creation of the Discover Excellence Course and running the first ever Systems Course. We are proud to say that two of our former partners are now both board members of the Shingo Institute.

S A Partners have 6 prize winning publications

Shingo Discover Excellence Workshop

How to release the latent potential in an organization to achieve organization excellence.

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Discover Excellence is the gateway to the other five workshops in the series. This foundational, two-day workshop introduces the Shingo Model™, the Shingo Guiding Principles, and the Three Insights of Organizational Excellence™.

With active discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make your learning meaningful and immediately applicable as you discover how to release the latent potential in an organization to achieve organizational excellence.

It provides the basic understanding needed in all Shingo workshops; therefore, it is a prerequisite to all the other workshops.

As a DISCOVER participant, you will:

  • LEARN and understand the Shingo Model.
  • DISCOVER the Three Insights of Organizational Excellence.
  • EXPLORE how the Shingo Guiding Principles inform the ideal behaviors that lead to sustainable results.
  • UNDERSTAND the behavioral assessment process through an interactive case study and on-site learning.

Shingo Systems Design Workshop

Drive the behavior of people, and variation in behavior leas to variation in results.

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This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop, and focuses on the Systems and Tools diamonds in the Shingo Model™. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results.

In this workshop, you will:

  • DISCOVER three types of essential systems.
  • EXPLORE five required communication tools for each system.
  • LEARN how to create and use system maps.
  • UNDERSTAND system standard work and how it drives improvement.

 

*DISCOVER EXCELLENCE workshop is a pre-requisite to this workshop

Shingo Cultural Enablers Workshop

Define ideal behaviors and the systems that drive them using behavioral benchmarks.

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This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* and SYSTEMS DESIGN workshops. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Cultural Enablers dimension of the Shingo Guiding Principles:

  • Respect Every Individual
  • Lead with Humility

Cultural Enablers principles make it possible for people in an organization to engage in the transformation journey, progress in their understanding, and build a culture of organizational excellence. Organizational excellence cannot be achieved through top-down directives or piecemeal implementation of tools. It requires a widespread organizational commitment. The CULTURAL ENABLERS workshop will help you define ideal behaviors and the systems that drive those behaviors using behavioral benchmarks.

*DISCOVER EXCELLENCE is a prerequisite to this workshop.

Shingo Continuous Improvement Workshop

How to clearly define value through the eyes of your customer.

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This two- or three-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension:

  • Seek Perfection
  • Embrace Scientific Thinking
  • Focus on Process
  • Assure Quality at the Source
  • Improve Flow & Pull

The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of the relationship between behaviors, systems, and principles, and how they drive results.

*DISCOVER EXCELLENCE is a prerequisite to this workshop.

Shingo Enterprise Alignment Workshop

Develop management systems that align work and behaviors with principles.

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This two-day workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It takes you deeper into the Shingo Model™ by focusing on the principles identified in the Enterprise Alignment dimension:

  • Think Systematically
  • Create Constancy of Purpose
  • Create Value for the Customer

To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable, and standardized. Organizations must get results, and creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. The ENTERPRISE ALIGNMENT workshop continues the discussion around defining ideal behaviors and the systems that drive them.

Shingo Build Excellence Workshop

How to build systems that drive behaviors that will consistently deliver desired results.

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This two-day capstone workshop integrates classroom and on-site experiences at a host facility to solidify the knowledge and experience gained from the previous five Shingo workshops. The BUILD EXCELLENCE* workshop demonstrates the integrated execution of systems that drive behavior toward the ideal as informed by the principles in the Shingo Model™. The workshop helps to develop a structured approach to execute a cultural transformation. It builds upon a foundation of principles, using tools that already exist within many organizations. You will learn how to build systems that drive behavior that will consistently deliver desired results.

In this final Shingo workshop, you will:

  • Design or create a system, guided by the Shingo Model, that changes behaviors to close gaps and drives results closer to organizational goals and purpose.
  • Answer the question: “How do I get everyone on board?”
  • Understand the relationship between behaviors, systems, principles, and how they drive results.
  • Learn how KBIs drive KPIs, and how this leads to excellent results.

*All Shingo workshops are prerequisites to this capstone workshop.

Meet the S A Partners Shingo assessor and facilitator team:

Colin Scott (US)

Richard Young (AU)

John Quirke (IE)

Fiona Buttrey (UK)

Ailsa Carson (UK)