Shingo Training – getting started

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Did you know?

S A Partners can now deliver Shingo workshops via virtual / online platforms, as well as face-to-face exemplar site workshops.

As a Shingo Affiliate, S A Partners can deliver a range of courses from an introduction to the Shingo Model through the Discover Excellence course, to the Build Excellence course for a deep understanding of all aspects of the cultural transformation required to achieve Shingo success.

Click the icons below to find out more details about the workshops:


The Shingo prize is named in honour of Dr. Shigeo Shingo, who was instrumental in developing the world-famous Toyota Production System. Dubbed the “Nobel Prize of Manufacturing” by BusinessWeek, the Shingo Prize was established in 1988 at the Jon M. Huntsman School of Business at Utah State University as a way to recognise great organisations worldwide, and to set a world standard for Enterprise Excellence. The Shingo prize measures an organisation’s successful establishment of a culture anchored on principles of operational excellence based on the understanding that Enterprise Excellence is much more than the application of lean tools. The Shingo Model™ is not just another initiative; it is a new way of thinking.

In 2013 the Shingo Institute formed a collaborative partnership with S A Partners to bring this knowledge to a wider global audience. Since then, S A Partners has been helping to update and improve Shingo related courses and the consulting support activities offered to organisations.

The Shingo Model

Model and Principles

The Shingo Model is based around 10 Guiding Principles which align the systems within an organisation and the specific tools required to produce results.

  1. Respect every individual
  2. Lead with humility
  3. Seek perfection
  4. Assure quality at source
  5. Flow and pull value
  6. Embrace scientific thinking
  7. Focus on process
  8. Think systemically
  9. Create constancy of purpose
  10. Create value for the customers

The Shingo approach is a way of creating sustainable and excellent results. This involves overcoming two major hurdles:

  1. Moving beyond the ‘implement the tools stage’ to look at complete systems
  2. Bridging the functional & cultural change gap by connecting the traditional technical approaches to improvement with the leadership and change management required

Download The Shingo Model Handbook, and find out more about how we can help you on your Shingo journey (link to “How can we help you” page)

To find how we can help, or if you would like a Shingo Assessment carried out, please contact:

The real benefit of applying the Shingo approach is the creation of a Culture of Improvement where excellence is achieved through people across the whole organisation and in the whole spectrum of business results.

It is not what you see; it is in what you feel, hear and the positive emotions that you experience in being in such an organisation. It is the way people are respected, led and inspired.

It is not the winning of a Prize, but the journey that is key.

At S A Partners we have worked with several Shingo prize winning sites.

group view of the Vale crew

Vale were the first UK Company to be awarded the Shingo Silver Medallion in 25 years with just one other European company being previously recognised at that level. Simon Grogan, S A Partners MD for Europe who’s worked closely with the company, said that “it’s a fantastic reward for the hard work Vale and S A Partners have been putting in together over the last few years”.

Common Wealth Bank of Australia

Being an affiliate of the Shingo Institute, S A Partners are pleased to announce that a team within the Direct Channels Division at the Common Wealth Bank of Australia (CBA) have become the first ever financial team to reach Shingo Silver Medallion status from the Shingo Institute.

The Commonwealth Bank of Australia (the Group) is one of Australia’s leading organizations, providing integrated financial services, including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and share-broking.

Webinar: Introduction to the Shingo approach

In this half hour introductory webinar, Prof. Peter Hines talks about Shingo, and how you create a sustainable system of improvement. With polls, and survey findings, it delivers a very informative summary of what Shingo is, and how it works in an organisation.

Webinar: Navigating the Enterprise Excellence Journey using Shingo as a Guide

This webinar was hosted by Prof. Peter Hines and presented by Jon Alder, and covers Enterprise Excellence, showing how Shingo can be used as a guide towards this goal.

Webinar: How to win a Shingo Prize

In this FREE to view webinar recording, Jon Alder talks at length about his journey taking Rexam, a global multi site organisation, through to the Shingo prize. He talks about his experience along the way, and how you create a sustainable system of improvement aligned to the Shingo approach.

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Meet the S A Partners Shingo assessor and facilitator team:

Image of Colin Scott

Colin Scott (based in USA)

Image of Richard Young

Richard Young (based in Australia)

John Quirke

John Quirke (based in Ireland)

image of Fiona Buttrey

Fiona Buttrey (based in United Kingdom)