I need to digitise my processes Instant access to standards and methods for carrying out work is key when creating standardised processes. It also provides easy access allowing improvements to be carried out and the most up to date documents available. Our digital transformation toolkit enables this, providing a robust, easy-access system, process, and task framework. Find out more
I need to develop my culture and behaviours Culture, what is it? What is it now? What do you want it to be ? Our approach towards creating culture is to develop a defined set of behaviours and a leadership set of skills that allows these to be brought to life. The basis of our thinking is the Shingo model placing culture and behaviours at the very heart of the organisation. Find out more
I need to improve the performance of my people People are an organisations greatest asset – fact, but how do we ensure we optimise what they do? We help create an environment where everyone fully understands what they have to do and continually improve how they do it through coaching. It’s about understanding capacity, balancing workflows and creating highly visual workplaces. Find out more
I need to improve the leadership skills of my team At the heart of any great organisation are great people. These people need to be motivated, aligned confident and competent. Our leadership development programmes will ensure leaders at all levels are capable of working with their people to create the best version of themselves whilst delivering the organisational strategy. Find out more
I need to raise awareness of best practise within my team Creating a common vision of what good looks like and exposure to other ways of working is a key ingredient in helping deliver change within an organisation. Our training programmes, best practice visit and resources provides high quality information on what the great organisations are currently doing. Find out more
I need to improve the problem-solving skills of my team Dynamic real-time problem-solving is a critical element for organisational success. It should exist at all levels from the front line to senior management. Our Improvement coach programmes have been developed to equip these people with the necessary people and process skills to deliver continuous improvement.. Find out more
I need to improve my supply chain performance Optimising supply chain performance is key to delivering customer satisfaction. We should consider supply chains to stretch from creation of raw materials right through to use of products and even their disposal. Our approach analyses the whole value chain looking for opportunities within activities, between activities and across the whole supply chain. Its focus is to remove waste, decrease costs and improve on time in full delivery. Find out more
I need to improve my machine’s performance Assembly lines, processing plants, vehicles, storage facilities and even IT systems are critical assets for organisations. These need to perform at their optimum in order for customer needs to be continually serviced and utility costs to be optimised. Our Shingo prize-winning TPM approach sets out a method for managing and developing assets to achieve these needs.. Find out more
I need to improve my delivery performance On-time in full delivery of customer needs is an essential element of organisation success. Removing errors and rework, whilst aligning delivery processes and optimising resources is critical to achieving improved delivery performance. Our Implementation framework sets out a method for first stabilising performance, then accelerating and then achieving excellence. Find out more
I need to create a roadmap for improvement Developing a roadmap for organisational or system transformation is key to aligning your activities and providing a focus for how excellence can be achieved. We develop clear well-defined, well-resourced projects coupled with a governance framework to realise benefits and ambitions within timescales identified. Find out more
I need to improve customer satisfaction To improve customer satisfaction we first have to understand what our customers need both today and in the future. Our process allows us to understand and quantify these needs. Upon understanding these needs resources can be aligned and improved to continually deliver these requirements. Find out more
I want to develop a strategy and deploy it A consolidated concise strategy is key to organisational success. We can help you understand where you are today and develop your vision for the future. A vision needs a plan, so we will help you create this and devise the measures, targets, projects and meetings required to ensure success. Find out more
Build your own Academy We believe the most effective and sustainable way for our clients to develop their people is help them build and manage their own internal Continuous Improvement capability. These programmes have both academic rigor and have demonstrable success in delivering beneficial business results. Find out more
Best Practice Visits In partnership with Onsite Insights, we run a programme of best practice visits to award winning companies, designed to provide delegates with direct contact to people and teams that have created and sustained improvement. Find out more
Total Productive Maintenance (TPM) TPM is about establishing the correct relationship between people and their equipment in order to create ownership. It is also about unlocking our productive capacity by unlocking the potential of people. TPM is also about improving flow through the use of appropriate Lean Tools & techniques. Get started with an interactive introduction to TPM. Find out more
Leadership Development Programme Our Leadership Development Programmes have helped thousands of Leaders from all around the world, in multiple languages, develop and grow their ability to inspire, engage and motivate their people. Find out more
Maturity Assessments & Roadmaps Our four step maturity assessment and transformation roadmap is designed to work with you to develop and execute an improvement programme that keeps you ahead of the competition, and continually satisfy your customer needs, whilst delivering bottom line benefits. Find out more
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