The Essence of Excellence
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What is the ‘Essence of Excellence’? Over the last 25 years we have researched, coached and supported many companies on their continuous improvement journeys.
So what separates the really great from the merely good? The answer lies not in what you see or the tools people use, but in the feel, the pure essence of these organisations. It is the mind-set, the language, the confidence and the sheer passion for excellence.