Organizational Excellence requires well-designed systems to drive ideal behaviours. This workshop will help you to design systems that will deliver sustainable results.
A successful organization is usually made up of complex systems that can be divided into layers of subsystems, each containing the necessary tools to enable the successful outcome of the system. An example of this would be the Continuous Improvement System which pulls together all of the tools & techniques used by an organisation or the HR System which guides human resource activity.
The Shingo Model Insights tell us that:
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Ideal results require ideal behaviours
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Purpose & systems drive behaviours
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Principles inform ideal behaviours
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For this reason Systems Thinking is fundamental to the success of Enterprise Excellence and this interactive workshop will provide you with the skills to recognise, define and establish the ‘right’ systems within your own organization. This training workshop builds upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop, and focuses on the Systems and Tools diamonds in the Shingo Model™. It begins by explaining that all work in an organization is the outcome of a system.
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*DISCOVER EXCELLENCE is a pre-requisite to this workshop
Why Attend?
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100% of all attendees rate our delivery as ‘Accomplished’.
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98% would recommend this course to a colleague
Feedback from previous attendees…
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Meet your Facilitators

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About the Host Site
O. C. Tanner is widely regarded as the leading company to demonstrate the Shingo approach to Operational Excellence. The company founded in 1927 supports organisations globally with recognition software and awards and rewards programs – the most popular of which is their culture cloud platform that recognizes daily efforts and milestones. One of the earliest Shingo Prize award winners (1999), O. C. Tanner were recognized for their radical transformation from batch to flow and creating a leading Lean Enterprise. What stands out though on a visit is their total commitment to the Shingo Principles of Lead with Humility and Respect for every individual in everything that they do.
You can find some great video’s online about the O.C. Tanner story like this one..
Just starting your Shingo Journey?
Find out more about how Shingo can support your journey to excellence in our Executive Overview:
NEED HELP?
CONTACT events@sapartners.com
