This 2 Day face-to-face Continuous Improvement workshop will deepen your understanding of the relationship between behaviors, systems, processes and principles – enabling you to continue on your journey to Excellence.
This two-day Continuous Improvement workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It begins by teaching you how to clearly define value through the eyes of your customers.
It continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension:
The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of how to drive ‘Ideal’ results.
Organizations who have adopted the Shingo principles have seen an increased level of success in areas such as: Costs (increased revenue, reduced inventory, reduced lead times etc), Safety & Quality (zero lost time for accidents, reduction in scrap, defects and non-conformance), On Time in Full, and New Product Introduction (increases in OTIF by as much as 95% & NPI up to 100%). Attendees of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.
“Very good, enjoyed the course, looking forward to working on this in the future.”“Very beneficial, thank you! Filled a gap in my understanding.”
“Challenging and excellent workshop, food for thought.”

Ric Guba is one of our most popular Shingo Facilitators, regularly scoring above 4.5/5 on feedback.. He is an experienced and certified professional in Change Management, Leadership, Lean Six Sigma and holds a faculty position at the Ohio State University. He is widely regarded for his expertise in Lean Leadership and his work with the Shingo Institute that is furthering thought leadership in Enterprise Excellence.
O. C. Tanner is widely regarded as the leading company to demonstrate the Shingo approach to Operational Excellence. The company founded in 1927 supports organisations globally with recognition software and awards and rewards programs – the most popular of which is their culture cloud platform that recognizes daily efforts and milestones. One of the earliest Shingo Prize award winners (1999), O. C. Tanner were recognized for their radical transformation from batch to flow and creating a leading Lean Enterprise. What stands out though on a visit is their total commitment to the Shingo Principles of Lead with Humility and Respect for every individual in everything that they do.
You can find some great video’s online about the O.C. Tanner story like this one..
Find out more about how Shingo can support your journey to excellence in our Executive Overview:
contact: events@sapartners.com