This 2-Day Shingo Discover Excellence workshop is the foundational Shingo workshop and introduces the Shingo Model, the Guiding Principles, and the Three Insights of Organisational Excellence.
In this workshop, you will witness firsthand how Shingo principles drive behavior throughout the entire organization to deliver world-class results. This course is accredited and certified by both the Shingo Institute and CPD (Continual Professional Development). You will learn to align your organizational principles and core values with your systems. Group activities are used to help develop skills in assessing alignment and how to address misalignments by embedding your principles into your work and management systems.
As a participant, you will:
- LEARN and understand the Shingo Model
- DISCOVER the three insights of Organizational Excellence
- EXPLORE how the Shingo Guiding Principles inform ideal behaviors that ultimately lead to sustainable results.
- UNDERSTAND the behavioral assessment process through an interactive case study and on-site learning.
Why Attend?
Organizations that have adopted the Shingo principles have seen an increased level of success in areas such as: Costs (increased revenue, reduced inventory, reduced lead times, etc.), Safety & Quality (zero lost time for accidents, reduction in scrap, defects, and non-conformance), On Time in Full, and New Product Introduction (increases in OTIF by as much as 95% & NPI up to 100%). Attendees of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.
- 100% of all attendees rate our delivery as ‘Accomplished’.
- 98% would recommend this course to a colleague
Feedback from previous attendees…
“Very good, enjoyed the course, looking forward to working on this in the future.” “Very beneficial, thank you! Filled a gap in my understanding.” “Challenging and excellent workshop, food for thought.”
Meet your Facilitators

John Quirke has worked in a variety of sectors including electronics, medical devices, pharmaceutical and food. Prior to joining S A Partners, he worked with a number of Blue Chip corporations including J&J and Millipore, with responsibility for Lean Six Sigma implementation across European sites. Mr. Quirke is currently a managing partner for the Irish business and medical device and pharma sectors. With degree studies in chemistry, biology, environmental science and law, Mr. Quirke completed his initial engineering training in Japan with Fujitsu Isotec. He is also a certified master Lean coach with Cardiff University. Mr. Quirke has published two award-winning books, TPM: A Foundation of Operational Excellence (Shingo Publication Award) and Deep Excellence (Lean Business Ireland Publication Award).
About the Host Site

Smith+Nephew is a portfolio medical technology company focused on the repair, regeneration and replacement of soft and hard tissue. We exist to restore people’s bodies and their self-belief by using technology to take the limits off living.