This 2 Day face-to-face Shingo Discover Excellence workshop is the foundational Shingo workshop and introduces the Shingo Model, the Guiding Principles, and the Three Insights of Organisational Excellence.
In this workshop, you will witness firsthand how Shingo principles drive behavior throughout the entire organization to deliver world-class results. This course is accredited and certified by both the Shingo Institute and CPD service (Continual Professional Development). You will learn to align your organizational principles and core values with your systems. Group activities are used to help develop skills in assessing alignment and how to address misalignments by embedding your principles into your work and management systems.
As a participant, you will:
- LEARN and understand the Shingo Model
- DISCOVER the three insights of Organizational Excellence
- EXPLORE how the Shingo Guiding Principles inform ideal behaviors that ultimately lead to sustainable results.
- UNDERSTAND the behavioral assessment process through an interactive case study and on-site learning.
Why Attend?
Organizations that have adopted the Shingo principles have seen an increased level of success in areas such as: Costs (increased revenue, reduced inventory, reduced lead times, etc.), Safety & Quality (zero lost time for accidents, reduction in scrap, defects, and non-conformance), On Time in Full, and New Product Introduction (increases in OTIF by as much as 95% & NPI up to 100%). Attendees of our Shingo workshops have rated them very highly, with 98% having no hesitation in recommending them to colleagues.
- 100% of all attendees rate our delivery as ‘Accomplished’.
- 98% would recommend this course to a colleague
Feedback from previous attendees…
“Very good, enjoyed the course, looking forward to working on this in the future.”“Very beneficial, thank you! Filled a gap in my understanding.”“Challenging and excellent workshop, food for thought.”
Meet your Facilitators

Dr. Keivan Zokaei is a globally recognized expert in lean management, systems thinking, and sustainable business transformation. He is a consultant, researcher, author, and senior leader at S A Partners, where he advises executives and organizations on operational excellence, Lean Six Sigma, and sustainable performance improvement initiatives. Dr. Zokaei previously served as Director of the MSc in Lean Operations Management at Cardiff University’s Lean Enterprise Research Centre and is an Honorary Fellow at Warwick University. He has authored numerous books, academic papers, and industry reports on lean thinking, supply chain management, systems thinking, and “lean and green” business practices, helping organizations integrate efficiency with sustainability.
About the Host Site
Radeus Labs is a California-based technology company that develops ruggedized computing, satellite communications (SATCOM), and mission-critical hardware and software solutions for defense, aerospace, government, and commercial industries. Founded in 2003 and headquartered in Poway, California, the company specializes in high-performance embedded systems, antenna control technologies, virtualization platforms, and custom-engineered communication solutions designed for demanding operational environments. Known for its in-house engineering and manufacturing capabilities, Radeus Labs focuses on delivering reliable, durable, and scalable technologies that support critical missions worldwide.
Just starting your Shingo Journey?
Find out more about how Shingo can support your journey to excellence in our Executive Overview: