Organizational Excellence requires well-designed systems to drive ideal behaviours. This workshop will help you to design systems that will deliver sustainable results.
A successful organization is usually made up of complex systems that can be divided into layers of subsystems, each containing the necessary tools to enable the successful outcome of the system. An example of this would be the Continuous Improvement System which pulls together all of the tools & techniques used by an organisation or the HR System which guides human resource activity.
The Shingo Model Insights tell us that:
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Ideal results require ideal behaviours
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Purpose & systems drive behaviours
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Principles inform ideal behaviours
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For this reason Systems Thinking is fundamental to the success of Enterprise Excellence and this interactive workshop will provide you with the skills to recognise, define and establish the ‘right’ systems within your own organization. This training workshop builds upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop, and focuses on the Systems and Tools diamonds in the Shingo Model™. It begins by explaining that all work in an organization is the outcome of a system.
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*DISCOVER EXCELLENCE is a pre-requisite to this workshop
Why Attend?
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100% of all attendees rate our delivery as ‘Accomplished’.
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98% would recommend this course to a colleague
Feedback from previous attendees…
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Meet your Facilitators
Conor Dawson is a senior consultant and head of the Ireland Region at S A Partners, specializing in operational excellence and lean methodologies. As a proud Shingo Alumni, Mr. Dawson has dedicated his career to helping organizations across diverse sectors—including Food, Pharmaceuticals, Medical Devices, and Healthcare—achieve transformative results through continuous improvement. With extensive experience in facilitating workshops and training sessions, he empowers teams to adopt transformation, focusing on principles of operational excellence that drive sustainable culture change. Mr. Dawson is passionate about developing future leaders and is actively pursuing his certification as a trained Shingo Facilitator, further enhancing his ability to guide clients on their journey toward excellence. His consultative approach combines industry knowledge with practical strategies, ensuring each client receives tailored solutions that align with their unique challenges and goals. Mr. Dawson’s commitment to excellence positions him as a trusted advisor in the field of enterprise-wide improvement.
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About the Host Site
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Optical components (lenses, mirrors, filters, etc.)
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Optomechanics (mounts, stages, translation systems)
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Fiber optics (cables, connectors, couplers)
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Laser systems and light sources
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Imaging systems (microscopes, cameras)
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Motion control and positioning systems
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Spectroscopy tools and interferometry products
Just starting your Shingo Journey?
Find out more about how Shingo can support your journey to excellence in our Executive Overview: