Prof. Peter Hines Enterprise Excellence Masterclass

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Module 1: 12th-13th Nov, PP Control & Automation, Walsall

Module 2: 14th-15st Nov, Milliken Industrial Airbags, Bury

Module 3: 10th-11th  Dec, TBC

Module 4: 12th-13th Dec, Roche Pharmaceuticals, Ireland

Peter Hines Enterprise Excellence Masterclass is delivered through a series of highly interactive on-site workshops over a 2 month period, and finishes off at Roche Ireland which is a manufacturing centre of excellence for the production of active pharmaceutical ingredients.

Between each workshop participants will be set homework learning tasks with a group web based tutorial. This course will give you the required skillset to overcome the typical sugar high scenario of ‘Peak and Fall’ improvement that most businesses experience.

What is an Enterprise Excellence Master Class?

The Enterprise Excellence Master Class are 4 modules delivered through a series of highly interactive on-site workshops, covering the following:

Module 1: Enterprise Excellence & Strategy Deployment

  • Enterprise Excellence Introduction
  • Core Operating Systems
  • Strategy Deployment
  • 2 Gemba Visits to test learning

Module 2: Behavioural Deployment

  • Making Principles and Values real
  • Behavioural Deployment
  • 2 Gemba Visits to test learning

Module 3: Continuous Improvement & Leader Standard Work

  • The Continuous Improvement System
  • The Leader Standard Work System
  • 2 Gemba Visits to test learning

Module 4: Learning & Development and the Enterprise Excellence Journey

  • The Learning & Development System
  • Creating your own Enterprise Excellence journey
  • Gemba visit to test learning

Who is it for?

This course is designed for any individual responsible for organisational improvement and transformation, and in particular:

  • Chief Executives & Operational Directors
  • Heads of Department and those with responsibility for organisational transformation.
  • Lean & Continuous Improvement Leaders

Leaders around the world have invested a substantial amount of time and money on initiatives that achieve positive results. However, it is hard to maintain and sustain momentum. Each new tool becomes another possible solution or “best practice” only to create confusion that often results in what we call the “sugar high” – a temporary boost in results accompanied by a fleeting feeling of victory. People begin to believe that sustainable solutions are not only elusive, but that each new initiative eventually becomes “flavour-of-the-month” and leaves unfulfilled aspirations.

Achieving Enterprise Excellence and using the Shingo Model™ is not an additional programme or another initiative to implement; rather, it introduces Guiding Principles on which to anchor your current initiatives and to fill the gaps in your efforts towards ideal results and sustainable change.

PP Control & Automation, Walsall

Address: Landywood Green, Cheslyn Hay, Walsall, West Midlands, WS6 7AL

PP Control & Automation has grown to become one of the world leading providers of control and automation solutions. Employing over 200 staff, the site at Walsall supplies control systems, cable harnesses and high added value solutions to many of the world’s largest and most successful machinery manufacturers.

With an unrivalled commitment to quality and lead time, the business has grown 100% over the last 6 years. The development of their workforce has been key to initiating and sustaining such substantial growth. In response, the company has founded its own in-house “Excellence School of Training” to progress both the culture and skills required in an everchanging market.

Milliken Industrial Airbags, Bury

Cherry Tree Lane, Wellington Street, Bury, BL8 2AY

MEAP is a textile manufacturing site converting man made yarns into specialised fabric for use in the highly competitive automotive Airbag market. MEAP manufacture fabric from yarns in plain and coated forms for use in the manufacture of vehicle airbag modules. They also secondary process some material into cut component parts tackles the issues and concerns of today.

MEAP have a strong history of continuous improvement from 1995. Having worked through the discipline of the JIPM TPM process they have then embraced Lean manufacturing and continue to apply Lean throughout all aspects of their enterprise including office activities, supply chain and manufacturing.



Roche Pharmaceuticals, Ireland

Address: Clarehill, Co. Clare, V95 P589, Ireland

Roche Ireland Limited is a subsidiary of the Roche Group. The facility was established in 1974 as Syntex Ireland on 36 hectares of land overlooking the Fergus River in Clarecastle, Co. Clare. In 1994 Syntex Ireland became part of the Pharmaceutical Division of the Roche Group. Currently Roche Ireland employs in excess of 130 people manufacturing active pharmaceutical ingredients. Employees come from a wide range of disciplines and include chemists, engineers, manufacturing and laboratory technicians, craft-workers, accountants and IT specialists. Roche Ireland is a manufacturing centre of excellence for the production of active pharmaceutical ingredients destined for conversion to medicines in dosage form at other Roche facilities throughout the world.

Previous masterclass students talk about the workshop

To find out more, you can email Peter Hines.