Prof. Peter Hines Enterprise Excellence Masterclass

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Module 1 & 2: 28th-29th May, Hilti Corporation, Manchester, England

Module 3 & 4: 30th-31st May, Iceland Manufacturing, Manchester, England

Module 5 & 6: 18th-19th  June, Bausch & Lomb, Waterford, Ireland

Module 7 & 8: 20th-21st June, Boston Scientific, Clonmel, Ireland

Peter Hines Enterprise Excellence Masterclass is delivered through a series of highly interactive on-site workshops over a 2 month period, and finishes off at Boston Scientific, named to Forbes’ list of The World’s Most Innovative Companies’ in 2018 and previous Shingo Award winners.

Between each workshop participants will be set homework learning tasks with a group web based tutorial. This course will give you the required skillset to overcome the typical sugar high scenario of ‘Peak and Fall’ improvement that most businesses experience.

What is an Enterprise Excellence Master Class?

The Enterprise Excellence Master Class are 4 modules delivered through a series of highly interactive on-site workshops, covering the following:

Module 1: Enterprise Excellence & Strategy Deployment

  • Enterprise Excellence Introduction
  • Core Operating Systems
  • Strategy Deployment
  • 2 Gemba Visits to test learning

Module 2: Behavioural Deployment

  • Making Principles and Values real
  • Behavioural Deployment
  • 2 Gemba Visits to test learning

Module 3: Continuous Improvement & Leader Standard Work

  • The Continuous Improvement System
  • The Leader Standard Work System
  • 2 Gemba Visits to test learning

Module 4: Learning & Development and the Enterprise Excellence Journey

  • The Learning & Development System
  • Creating your own Enterprise Excellence journey
  • Gemba visit to test learning

Who is it for?

This course is designed for any individual responsible for organisational improvement and transformation, and in particular:

  • Chief Executives & Operational Directors
  • Heads of Department and those with responsibility for organisational transformation.
  • Lean & Continuous Improvement Leaders

Leaders around the world have invested a substantial amount of time and money on initiatives that achieve positive results. However, it is hard to maintain and sustain momentum. Each new tool becomes another possible solution or “best practice” only to create confusion that often results in what we call the “sugar high” – a temporary boost in results accompanied by a fleeting feeling of victory. People begin to believe that sustainable solutions are not only elusive, but that each new initiative eventually becomes “flavour-of-the-month” and leaves unfulfilled aspirations.

Achieving Enterprise Excellence and using the Shingo Model™ is not an additional programme or another initiative to implement; rather, it introduces Guiding Principles on which to anchor your current initiatives and to fill the gaps in your efforts towards ideal results and sustainable change.

Hilti Corporation – Manchester

Hilti is a global leader in the development, manufacture and after-sales service of products for the construction, building, maintenance, energy and manufacturing industries.  Founded in 1941, the company now has over 27,000 employees in over 120 countries.  Hilti in Manchester is home to their UK Head Office and Sales and Service Centre.

Iceland Manufacturing – Manchester

Iceland is a unique British business, focused on frozen food, innovation, convenience and value.  The company was voted as the ‘Best Company to work in the UK’ in the Sunday Times Best Companies Awards.  The manufacturing site in Gorton, Manchester produces ready meal products for all its Stores and home delivery networks.

Bausch & Lomb – Waterford

Established in 1853, Bausch + Lomb has grown from a small optical retailer to become one of the largest healthcare companies in the world, with 10,000 employees in 100 countries.  The company specialises in visionary innovations in eye care and primarily manufacture contact lenses. Their companies mission is “helping people see better to live better”.

Boston Scientific – Cork

Boston Scientific is a global leader in medical device manufacturing. Their mission is “transforming lives through innovative medical solutions that improve the health of patients around the world”.  At Clonmel they manufacture Pacemakers, ICDs and CRT-Ds (Defribilators) which have transformed over 250,000 lives. The site has a strong culture of continuous improvement, innovation and knowledge driven product development.

Previous masterclass students talk about the workshop

To find out more, you can email Peter Hines.