This 2 Day face-to-face Continuous Improvement workshop will deepen your understanding of the relationship between behaviors, systems, processes and principles – enabling you to continue on your journey to Excellence.
This two-day Continuous Improvement workshop integrates classroom and on-site experiences at a host facility to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop. It begins by teaching you how to clearly define value through the eyes of your customers.
It continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks and takes you deeper into the Shingo Model™ by focusing on the principles identified in the Continuous Improvement dimension:
- Seek Perfection
- Embrace Scientific Thinking
- Focus on Process
- Assure Quality at the Source
- Improve Flow & Pull
The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of how to drive ‘Ideal’ results.
Why Attend?
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100% of all attendees rate our delivery as ‘Accomplished’.
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98% would recommend this course to a colleague
Feedback from previous attendees…
“Challenging and excellent workshop, food for thought.”
Meet your Facilitator
Ric Guba is one of our most popular Shingo Facilitators, regularly scoring above 4.5/5 on feedback.. He is an experienced and certified professional in Change Management, Leadership, Lean Six Sigma and holds a faculty position at the Ohio State University. He is widely regarded for his expertise in Lean Leadership and his work with the Shingo Institute that is furthering thought leadership in Enterprise Excellence.
About the Host Site
O. C. Tanner is widely regarded as the leading company to demonstrate the Shingo approach to Operational Excellence. The company founded in 1927 supports organisations globally with recognition software and awards and rewards programs – the most popular of which is their culture cloud platform that recognizes daily efforts and milestones. One of the earliest Shingo Prize award winners (1999), O. C. Tanner were recognized for their radical transformation from batch to flow and creating a leading Lean Enterprise. What stands out though on a visit is their total commitment to the Shingo Principles of Lead with Humility and Respect for every individual in everything that they do.
You can find some great video’s online about the O.C. Tanner story like this one..
Just starting your Shingo Journey?
Find out more about how Shingo can support your journey to excellence in our Executive Overview:
