Our Story

Since 1993 our team have been supporting organisations around the world to build and leverage their capabilities, and develop the business systems required to achieve Enterprise Excellence.  We do this through a combination of accredited training; coaching and consultancy.

We believe in a future where employees thrive and leaders inspire. Where work is meaningful and has purpose. A future where workplaces are customer-centric, yet put employees first.  Great workplaces don’t just happen, they are developed through a focus on Purpose, People and Processes.

Our team supports clients in over 18 countries.   We continue to attract incredible people, with diverse backgrounds, motivation, ‘know-how’, skills, understanding and insight – people that continue to push the boundaries of thinking around leadership and business transformation, but most of all – people with the power to help our customers succeed.

We are not a typical consultancy, we want you to build your own capability and not become dependent on us – we know we have succeeded when you no longer need our help.   Our approach is centred around creating people and behavioural based solutions that inspire and engage.

Our mission is to create a legacy business and a sustainable future for all of our employees, associates, customers and suppliers.  We invest in our local communities by supporting charities and volunteering; we have a carbon neutral plan; and are committed to supporting mental health in the workplace.

Together, the Power to Improve

Our Guiding Principles

To enable us to focus on creating a legacy business that makes a positive sustainable impact, we focus on 6 key areas:

Colleagues – We will respect and support each other, keep our promises, learn by sharing our skills and experiences, to ensure together we are a stronger business

Customers – We will build great relationships and deliver excellent value for our customers to ensure mutual success.

Capacity – We will deliver won business on time and in full, creating benefit for our Customers and profit for our company.

Competence – we will lead the way in thought leadership by continually developing our own offers, IP and skills – enabling us to satisfy the current and future needs of our customers.

Company – We will all strive for excellence growing profits and efficiency whilst protecting and cherishing our company.

Care – We will actively support our customers, colleagues and environment to create the best version of ourselves.