This two-day workshop integrates classroom and on-site experiences at the award winning Host site. It will help you solidify the knowledge and experience gained from the previous five Shingo workshops. The BUILD EXCELLENCE* workshop demonstrates the integrated relationships and execution of principles, systems, and tools that drive behavior in a culture whilst achieving desired results.
The workshop addresses the Shingo Model in its entirety by developing a structured approach that will accelerate a cultural transformation. In this final Shingo workshop, you will:
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- Discover how the Shingo Model strengthens the execution of your strategy.
- Learn how to shift your culture, guided by organizational purpose, to the next level.
- Use Go & Observe to understand the practical application of the Shingo Model.
- Accelerate your cultural transformation by applying the learnings gained from the Shingo Model into a PDCA cycle.
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*All Shingo workshops are prerequisites to this capstone workshop.
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Why Attend?
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100% of all attendees rate our delivery as ‘Accomplished’.
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98% would recommend this course to a colleague
Feedback from previous attendees…
“Challenging and excellent workshop, food for thought.”
Meet your Facilitator

Ric Guba is one of our most popular Shingo Facilitators, regularly scoring above 4.5/5 on feedback.. He is an experienced and certified professional in Change Management, Leadership, Lean Six Sigma and holds a faculty position at the Ohio State University. He is widely regarded for his expertise in Lean Leadership and his work with the Shingo Institute that is furthering thought leadership in Enterprise Excellence.
About the Host Site
O. C. Tanner is widely regarded as the leading company to demonstrate the Shingo approach to Operational Excellence. The company founded in 1927 supports organisations globally with recognition software and awards and rewards programs – the most popular of which is their culture cloud platform that recognizes daily efforts and milestones. One of the earliest Shingo Prize award winners (1999), O. C. Tanner were recognized for their radical transformation from batch to flow and creating a leading Lean Enterprise. What stands out though on a visit is their total commitment to the Shingo Principles of Lead with Humility and Respect for every individual in everything that they do.
You can find some great video’s online about the O.C. Tanner story like this one..
Just starting your Shingo Journey?
Find out more about how Shingo can support your journey to excellence in our Executive Overview: