Content and structure
- Build excellence is the capstone course that takes all the detailed learnings from the previous four Shingo courses which develop the structure of the Shingo Model.
- This final course demonstrates the integrated execution of systems that drive behaviour toward the ideal as informed by the principles in the Model. Build Excellence helps build a structured road map to execute a cultural transformation.
- It builds upon a foundation of principles, using tools that already exist within many organizations. It teaches the student how to build systems that drive behaviour which will consistently deliver desired results.
- Fully understand the Shingo Model.