This utility provider in the UK serves 1.4 million homes and businesses. The companies assets include 26,000 KM of water mains, 30,000 KM of sewers and 838 sewage treatment works.
The organisation identified an opportunity to address the reliability and productivity of its assets through a TPM programme. Two sites were selected for a pilot study as they had the highest reactive costs and the biggest issues in relation to reliability. Both sites had significant high value capital intense physical assets.
Together, with our customer we developed a 10 step journey to launchtheir Asset Optimisation programme. The change in terminology away from TPM was deliberate and was made to reflect the language of thecompany and to aid engagement.