Case studies

Relevant service: Operational Excellence, Shingo
Reading time 0 minute(s)

Building Tomorrow: Vale’s Path to Unmatched Productivity and a Sustainable Future

About the Company

Vale Clydach Refinery, located in Clydach, Swansea, Wales, is one of Europe's largest nickel refineries. With over 100 years of history, Vale Clydach Refinery is part of the Vale Group, one of the largest mining companies globally, employing 140,000 people across 37 countries. As one of the oldest nickel refineries in the world, it processes nickel oxide sourced from Canada into high-purity nickel products, which are then shipped worldwide.

The Challenge

To ensure the long-term viability of the site, Vale needed to address several common business challenges, including rising costs, an aging workforce, and outdated equipment. A partnership was established with the site to develop a comprehensive long-term strategic vision and roadmap.

Vale Logo
Company
Vale Clydach

Industry

Size

Over 200 employees

Revenue

$42 billion for Vale S.A. (2023)

Category

Website
vale.com

What We Did

This vision focused on three key areas:

  • Stabilizing production processes (systems of work)
  • Developing and embedding continuous improvement (CI) systems (system of improvement)
  • Emphasizing sustainability (system of thinking and behaviour)
“The program is a real success, S A Partners didn’t side track us with tools, they helped us develop the whole improvement system. They have helped us get to where we are today. The Silver Medallion will ensure that we set not only a world class benchmark, but will also provide a strong foundation for the long term success of Clydach refinery.”
Mike Cox
General Manager

Results

The organization achieved record-breaking productivity following the intervention, exceeding any year in its 100-year history. This success was the result of strong implementation and the active engagement of employees throughout a journey that aligned with everyone’s interests. A long-term vision was developed, and robust systems were built to support it. The focus was not on tools or buzzwords but on mitigating risk and sustaining continuous improvement.

 

Numerical Results:

  • Achieved a significant 20% reduction in production costs.
  • Maintained a flawless safety record with zero lost time injuries over the past 3 years.
  • Successfully recycled 95% of all waste generated.
  • Reduced late shipments dramatically from 120 to zero.
  • Established 17 local improvement teams.
  • Employees now contribute an impressive average of over 300 ideas annually.

 

Highlights

  1. Continuous Improvement (CI) Vision: A CI vision was established, emphasizing standard work, communication strategies, and employee suggestion schemes.
  2. Improvement of Throughput in the Bottleneck Process: Specific attention was given to improving efficiency in bottleneck processes.
  3. Increased Awareness and Coach Development: Awareness was raised, and a cohort of coaches was developed to support the improvement system.
  4. Strategic Vision Deployment: The strategic vision was implemented using visual management, escalation mechanisms, and benchmarking against other organizations.
  5. Alignment of Reward and Recognition Systems: Reward and recognition systems were aligned with the new strategic goals.
  6. Sustaining Behaviors: Leadership practices were refined, and coaching was embedded into strategic deployment to sustain positive behaviors.
  7. Development and Deployment of a Renewable Energy Program: A renewable energy program was created and put into action.
  8. Preparation for an Integrated Enterprise-Wide IT System: Preparations were made for the deployment of an integrated IT system across the enterprise.

Framework

Vale Framework

 

The key takeaway with Vale was that organizational development requires the involvement of the entire organization. This program wasn’t just about Lean or CI; it was about consistently improving how we work each day and striving for “Excellence in everything we do.”

Join our community forums

Find out more about our forum partners, explore free webinars and share ideas on best practice, continuous improvement and lean processes.

Get the latest insights

Mailchimp Subscribe