Case studies

Relevant service: Business Transformation, Operational Excellence
Reading time 0 minute(s)

S&P Global’s Blueprint for Long-Term Success

About the Company

 S&P Global is a premier provider of financial market intelligence, data, and analytics. The company offers critical insights and solutions across various sectors, including finance, economics, and commodities. S&P Global's diverse services include credit ratings, benchmarks, analytics, and market data, enabling clients to navigate complex markets and make informed decisions. Renowned for its innovation and expertise, S&P Global plays a key role in shaping global financial markets and driving industry standards. 

The Challenge

Despite its strong market leadership, S&P Global understood that sustaining long-term competitiveness required a comprehensive organizational transformation. The company faced several key challenges, including the need to quickly adapt to rapidly shifting market dynamics. Additionally, there was a noticeable lack of cohesive collaboration across teams, which hindered effective communication and teamwork. Cultural inefficiencies further compounded these issues, making it difficult to foster innovation and drive progress. Moreover, outdated or inadequate management systems were identified as significant obstacles that slowed decision-making and impeded the company’s ability to implement strategic initiatives effectively. 

sp-global-vector-logo
Company
S&P Global

Industry

Size

42000

Revenue

$12.8 Billion

Category

Website

What We Did

We crafted a comprehensive transformation strategy for S&P Global, integrating a tailored behavioral deployment model that aligns employee actions with strategic objectives. The approach included implementing a tiered system with KPIs and Visual Management Boards to improve clarity and ensure alignment across the organization. By fostering shared corporate mindsets and behaviors, we cultivated a culture centered on collaboration, innovation, and continuous improvement. Additionally, an Internal Maturity Assessment and Roadmap System were established to guide ongoing progress. Through extensive planning and targeted managerial training, we empowered leaders to effectively drive transformative change within their teams. 

Results

 

  • Over $20 million in realized benefits reported. 
  • 150+ improvement projects successfully completed. 
  • $10 million in gains achieved within the first six months of engagement. 
  • $20 million in financial benefits realized within two years. 

 

Framework

The transformation at S&P Global brought about key improvements across the organization. Enhanced collaboration and innovation were central to these efforts, fostering a more unified and creative work environment. The introduction of a tiered management system with KPIs improved decision-making and operational efficiency by providing clearer performance metrics. This allowed for better monitoring and more effective responses to challenges. Additionally, the cultural shift towards continuous improvement strengthened the company's resilience and adaptability, ensuring it could thrive in a rapidly changing market. These initiatives not only addressed internal inefficiencies but also positioned S&P Global to sustain its leadership in the competitive financial industry. 

Join our community forums

Find out more about our forum partners, explore free webinars and share ideas on best practice, continuous improvement and lean processes.

Get the latest insights

Mailchimp Subscribe